Lennar Reviews in Richmond Petersburg, VA

Sales person was outstanding. She worked very hard to get us into our beautiful townhome

The home buying experience with Lennar was a breeze and we are very happy with our purchase

Sales agent listened to our goals and needs and shapedthe whole experience to well-fit our special and unique needs. Construction manager is consistently available with the answers and response. People from Lennar affiliated companies offered and delivered a smoothly integrated comprehensive support.

I worked with Lucas on this home purchase and I had the best experience throughout the journey of my home buying.

Although the buying experience was smooth and easy, upon delivery the 1st day my AC broke making the move in 90’ weather difficult and it took a week to get repaired. Since moving in I’ve had contractor after contractor in my home doing repairs that quite frankly should have been addressed prior to turn over. Broken roof trusses, roof repairs needed, drainage issues poor carpet installation to name a few. My back yard has been a swampy since move in 8 weeks ago because of an issue with the sump pump installation. Overall I like my home but am disappointed with all of the complications, they definitely need better quality control, as the contractors do subpar work, and the builder clearly just wants to get the house delivered so they get there money. I paid fair market value for a home that has had me stuck waiting for repairs every week since I moved in, and I still have many more to go. If you buy a Lennar home make sure you do your own home inspection, they clearly don’t monitor construction well. After the first year those repairs will fall on your wallet, and absorb a lot of time waiting for repairs ... More

Lenar is in it to turn over homes…it’s lost in the name. The workers who do as little as possible, the nails left after clean up, I’ll go so far as no integrity in workmanship… we paid for “luxury”. There is nothing luxurious about these homes especially the finished product. Location is wonderful…integrity is lost with these homes at closing

The new townhome we purchased seemed to be rushed. There were two contractors, the first one left. The quality of the finished work was not that of a professional organization. We have drywall corners, edges, etc that weren’t finished properly. When we walked and blue taped problems, some were fixed others just had the tape removed. After closing it took weeks to get all the final issues fixed. We’ll have to work on the drywall issues ourselves. Also, the HOA was more than we were quoted. The plus side- The interest rate and closing cost buy down was the best I had seen in a while and better than anyone in the area. ... More

I’ve been very underwhelmed with the entire process. I’ve been in my house for almost two months and still have outstanding issues that were identified at closing (some were noted at the required walk through seven days prior to closing). The people have been nice but your entire process needs to be re-engineered. You also need to understand how your process impacts your customer as there is a huge disconnect with your current process. If Lennar cares, then someone will connect me so I can share all the details….there are so many.

I don’t like construction manager updates

From the start the buying process was terrible. It took up until closing to know if we were good to go for the loan from lennar mortgage. We were originally scheduled for a walk through the beginning of May. When we drove 4 hours for a 9am walk through, we were notified on site at the house that the walk through was moved. No one communicated this with us. The only formal documentation was sent 24 hours after our walk through. Do not trust the settlement contact to reach out to you. They will be unresponsive, and unprofessional. During our final home inspection walkthrough, there were numerous items we requested to ve fixed. Minor, but some still have not been addressed. The showers all leaked when we moved in, and has required someone to come out 4 different times. Come to find out, the showers were pulled out once already, without proper reinstallation. Ask for a copy of the house blue print as well. When trying to install blinds, we found out there's metal around the window, which made it so we are unable to properly install them. ... More

I am extremely disappointed with the quality of construction in my brand-new home from Lennar. The HVAC system is not working properly and fails to provide adequate air circulation to the second floor, making it uncomfortably warm and nearly uninhabitable. This is a basic issue that should have been addressed before the home was handed over. Despite multiple attempts to resolve this issue, the builder has not provided a satisfactory solution. I expected much better quality and service for a new home and am very frustrated with this experience. I do not recommend this builder to anyone looking for a reliable and comfortable home. ... More

I’m an investor and this is not my first purchase. Worst experience in dealing with loan officer. Never responds to calls. Rushes to closing date without properly checking all issues. House wasn’t even ready during final walk through.

Failure to deliver on time No communication After multiple follow ups for communication met with rudeness and unprofessionism. Does not supply products initially promoted Worksmanship is subpar Would never recommend to any homebuyer.