Lennar Reviews in Washington, MD

The home-buying experience was a pleasurable one with Lennar. This is my 5th home I have purchased so I have seen the good and bad. This was one of the good ones! The only thing I will say that disappointed us was the new home welcome walkthrough we were told we would have. We set the date for it and arrived and it was a standard home inspection and not the celebration-style walkthrough we were told it would be. We even brought our family along to celebrate with us. Outside of that one event ,everything else was above standard.

Sale representatives was very helpful during the buying process. He was able to help navigate and resolve all issues that we encountered during the buying process.

Great community to live. I’m loving it.

The experience was very easy and quick. The team was a great help with everything. all the way until closing. It was one of the best experiences I ever had.

We had a lot of fun and excitement with our new home purchase. The overall quality of work has been good, the only issues we had during the process is that the construction crew left a pretty decent amount of small paint drops all over the carpet. There were a few little areas of the rug that were also pulling up slightly and fraying parts at some of the edges of the carpet where it tucks into the seam at the walls, nothing major. Overall we are pretty happy with the house. There were some scratches on the appliances that magically appeared after our initial walk through as well, but overall it’s liveable and we feel like we got the bang for our buck. ... More

Overall I am pleased with my new build. However I’ve noticed a lot of issues after moving in that have to do with things being rushed as far as painting and craftsmanship. I would not trade my home for anything!

This is my 2nd Lennar property and the highlight of this time around buying experience was the NHC David. He was very informative, responsive and helpful throughout the whole process!

It was a good experience overall.

LENNAR CS team was happy to resolve my issue!

Straight forward purchase with no surprises. No big issues with construction quality so far after six weeks. Would have preferred to see incentives not tied or not fully tied to use of Lennar affiliate companies. Lennar customer service exceeded expectations.

Lennar has nice homes. However, the sound proofing is terrible

It was great overall, felt kind of lost when it came to knowing about our community and how to get information for that.

Pretty good experience overall, a few construction quality issues, that if not pointed out and corrected by buyer could have been a problem post settlement. Response to concerns were handle before settlement and I’m overall very happy with the final product and purchase. Response to post settlement issues has been satisfactory and a good process. Now I just would like to see community improvements continue to be done, (ie grass, trees and overall visual improvements continue to be a priority to make this the community Lennar promised it would be no prior to purchase.

Ok experience with Lennar. The Closing process was a breeze, the level of professionalism was immaculate. On the other hand the workmanship on my home was poor. I can still feel the padding underneath the carpet. It was not a easy transition as I thought it would be.

Miles and Greta have been amazing, but we have had a less than amazing experience with the after-move-in manager. We hope to soon have the same amazing experience as we had in purchasing and building our home.

We chose Lennar because of their reputation. I never owned a Lennar home before. My last few home have been new builds with DR Horton, Ryan and now Lennar. Overall the home is nice, I believe the craftsmanship could be better, drafts around winds and doors, drywall dust everywhere, paint splashes all over the tile and flooring. When you pay $400,000 for a home you expect better, especially a brand new home. The customer service could be better also, when you are in the home buying process everyone is your friend and wants to help, but once you get the keys after closing it's hard to get responses and help. I never received my HOA docs until a week after closing and I thought by law you are suppose to receive them a week before closing to review. So things like that, I didn't like. Lennar has been in the business for many years so amateur mistakes like that should never happen. If you are going to buy a Lennar home, keep notes and stay on them to get answers and results, especially HOA related issues and documents. I think they are getting to big for their britches and the customer service has paid the price! ... More

Our home came with flat painted walls, so when you touch the walls they become marked and need touched up. We had to repaint the entire home ourselves due to the cheap paint used in our brand new home. Since painting our walls with a sheen we now can see all the imperfections and patched holes in our walls. Drywall puddy can be found everywhere on widow seals, counter edges, door frames where it was never sanded down and just a glob of it that has been painted over. No care was put into building these homes. The first floor is an ice box while the second story is a sauna due to the thermostat being located on the second floor and no other heating source being installed on the first floor. ... More

Unfortunately, I feel as though my house was rushed. There has been many issues I had to put tickets in for. Most of the issues have got fixed, others I am still waiting on. Lately, the customer service representative has been unresponsive.

The customer service is fair. Once you’re on your home, they don’t think repair issues are important. The person who answers the phone is rude. She acts like your issues are not a big deal.

Be aware of new homes they putting them up 2 fast always remember that if there r 10 people working on your home at least 4-5 of them will cut corners leaving u wit problems down the line stay woke

Responding to issues is on point.

I think this was overall a really great experience with Lennar as a new home buyer. The sales agents were very responsive and informative, the construction workers are so nice and pleasant. The construction manager is amazing and really helps when you have questions. The only challenge was with the FHA Approval issues and the scheduling with Lennar Title for closing that became very unsettling for me.

I love my home, the maintenance manager, Clyde is exceptional and quick to respond even after we moved in. The sales team, Marcus and Kara were very attentive and helpful. The mortgage process could have been a little smoother, but at the end of the day they are probably never easy. The customer care center is quick to respond. I would definitely buy another Lennar home. There are lots of add ins that are included in the home.

The Sales and Customer Care team have been great to work with. They explained everything and helped with anything I needed in regards to my home fixes after moving in. The title company was my worst headache and very frustrating to work with.

We are very pleased with our new home. Lennar has a very efficient system in place to help new homeowners navigate the purchase and move-in process. Everyone is very helpful and responsive.