Lennar Reviews in Olympia, WA
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What Olympia Homeowners Have to Say About Lennar.
Read all 13 verified reviews from homeowners that built a new home with Lennar in the Olympia area. Olympia homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Olympia Area
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Customer Reviews
Great experience
- Salvador L.
- Verified HomeBuyer
- June 18, 2024
- Belfair, WA
Great customer service, from the beginning to the end, easy selection and options of for plans to choose, the best sales representative on the market, the best financial team can you possibly can get with them, easy transaction from the beginning to the end, super happy, you can’t go wrong choose LENNAR, great quality products, great craftsmanship on the house.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Experience was top notch perfect
- Brian B.
- Verified HomeBuyer
- March 26, 2024
- Belfair, WA
Sarah is the best ever
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
after sales service
- David C.
- Verified HomeBuyer
- August 10, 2021
- Olympia, WA
Very quick turnaround on issues I posted on the web site. I am very satisfied with the house bought.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love new condo
- Joyce D.
- Verified HomeBuyer
- February 18, 2024
- Lacey, WA
Easy process to purchase condo. Lennar staff very helpful along the way.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great home buying experience!
- Carlos A.
- Verified HomeBuyer
- July 31, 2019
- Lacey, WA
From start to finish and then after, the experience was above the best!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Sales Rep is Excellent
- Ruchi D.
- Verified HomeBuyer
- January 12, 2022
- Olympia, WA
Dayna is wonderful and a great sales rep from Lennar at Willington hights. She is always supportive and helps with fixing the issues faster . She is s good person and cares for the home buyers , shares best of the information that helps to make better decisions . I would recommend her for a promotion or salary raise for the wonderful work she has done for us.
Total Score 5
Quality 5
Trustworthiness 5
Value 2
Responsiveness 5
I had almost no interaction with the builder.
- Jeff A.
- Verified HomeBuyer
- January 18, 2022
- Olympia, WA
Get involved with the process early. Take the initiative and initiate your contact with the builder. If you wait for Lennar to initiate your contact with the builder you may be waiting awhile.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
new product in a good location
- Robert M.
- Verified HomeBuyer
- May 05, 2024
- Lacey, WA
Lennar was immediately responsive both before and after purchase to all questions and requests.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Love my new Lennar Home
- Rhonda M.
- Verified HomeBuyer
- April 17, 2024
- Belfair, WA
This the 3rd brand new home I've purchased and by far the easiest one. That being said, I'm not sure what my 'concierge' was for? They were supposed to coordinate the process, but that didn't happen. I was always two steps ahead of them and they had an unprofessional and condescending attitude each time we spoke and never followed up with me on the list of questions. I kind of feel the same way about my loan officer with Lennar Mortgage. I never spoke to them once during the entire process. A few emails and I think one text message! Now the sales person, Sarah was awesome and made my life ...
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Lennar - Upgrades not available.
- Ramon M.
- Verified HomeBuyer
- September 08, 2021
- Olympia, WA
Upgrades not available. This would have made the experience better.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Beautiful home but bad communication.
- Stephanie O.
- Verified HomeBuyer
- June 19, 2024
- Belfair, WA
The home itself I think was built well as well as the price I paid for it. The communication, however, between the Lennar Mortgage and other people involved made the process of buying a home much more stressful. my suggestion to Lennar itself is make sure when people are going to purchase a home from you that you walk through the steps and the different people that they are going to have to deal with for example, the people in the showroom at the track, the mortgage people, the underwriters, and who’s in charge of HOA. There was way too many emails and phone calls from way too many people it ...
Lennar responded:
Thank you for sharing your experience with us. We are sorry we have fallen short of your expectations. We are continuously trying to improve the home buyer's experience and your feedback allows us to identify areas of opportunity. Have you tried reaching out to your sales rep or Lennar Title for information on your HOA? ...
Total Score 2
Quality 4
Trustworthiness 2
Value 3
Responsiveness 2
Not good
- Jeff R.
- Verified HomeBuyer
- July 20, 2024
- Belfair, WA
I have several issues with poor craftsmanship and poorly applied landscape. Also, Lennar was supposed to pay of my credit cards at closing and then sent me checks on their behalf. I them had to send those to the card company's and the funds never went through. My next stop is the attorney generals office.
Lennar responded:
Good afternoon ...
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Lennar homes are poorly made
- Anonymous
- Verified HomeBuyer
- August 09, 2024
- Belfair, WA
Unresponsive mortgage company. Floors are crooked in home. A/C doesn't work well in home.
Lennar responded:
Good morning,
We are sorry to hear about the unresponsiveness of the mortgage company and the issues you have encountered. We understand how disappointing it must be to face these problems in your new home. If there are any warrantable issues to be addressed, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
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