Lennar Reviews in Portland Vancouver, WA
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What Portland Vancouver Homeowners Have to Say About Lennar.
Read all 238 verified reviews from homeowners that built a new home with Lennar in the Portland Vancouver area. Portland Vancouver homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Portland-Vancouver Area
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Customer Reviews
warranty people bad service
- Kristy U.
- Verified HomeBuyer
- July 26, 2023
- Canby, OR
every things is no the answer give them deposit check for the house working on the loan told them i will go on vacation for two weeks they sold the house we deposit ;{
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
Owner
- Ahmed E.
- Verified HomeBuyer
- July 11, 2023
- North Plains, OR
I thought people were unfriendly and at times dishonest. They submitted a form with a forged signature to the title company. The buying process was very rigid and not flexible. You are better off buying from a private property then dealing with lennar
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
Lennar Gales Creek
- William S.
- Verified HomeBuyer
- June 15, 2022
- Forest Grove, OR
Lennar, where to start with you!!!! ABSOLUTELY the worst home buying experience. It literally took my having to locate Greg (Lennar Homebuilding and Land Regional President) via his personal cell phone number while he was at home to understand how someone by the name of Kelli (Director of Sales & Marketing) could be such a heartless, cold, foul individual!?! It wasn’t until this stage in the process we actually had a conversation with someone in Lennar Corp who actually had brain cells, and functional ears. For that, I thank you Greg. You were the first person in Lennar corporate that ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Do Not Recommend
- Melissa W.
- Verified HomeBuyer
- January 15, 2022
- Camas, WA
I really have nothing good to say about the experience. Lennar is very slow to respond to issues. I would absolutely not recommend asking for any upgrades as I promise those will get screwed up too. They have already moved on to building the next phase of homes and see little urgency in helping to fix issues with their existing homes. I hope my experience is unique but I don't think it is from what I understand. Good luck if you choose a Lennar home - you'll probably need it
Lennar responded:
Hello Melissa, thank you for sharing your experience. We are both sorry and disappointed with the poor service, slow response and lack of follow-through you received, especially during what should be a rewarding time for you. If there are outstanding items we can follow-up on or assistance we may provide, please don't hesitate to contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Lennar - Disaster from the start, homeless squatting and cheap materials.
- Anonymous
- Verified HomeBuyer
- September 16, 2021
- Brush Prairie, WA
Disaster from the start, homeless squatting and cheap materials.
Lennar responded:
Hi, thank you for this review. We are sorry to hear about your disappointment and would like to help in any way we can. Please reach out at corporatecustomercare@lennar.com, if there is anything needing attention. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Imagine if Comcast Started Building Houses - Now Imagine it's Even Worse than You're Thinking
- Aaron M.
- Verified HomeBuyer
- March 17, 2020
- Gresham, OR
Poor customer service, repeated broken items and screw ups on the home. Sales representative quit responding to emails or communications the second the ink dried. Broken bath tubs, sinks that leaked and poor follow through. Made me police the situation the whole way the whole way through to get basic items an inspector said be should be done taken care of. Ridiculously stressful and completely ruined the new home buying experience and our holidays (we moved in right before Thanksgiving). I literally would have went to the trouble to put a sign up in my yard warning people to check their ...
Lennar responded:
Thank you for taking the time to share your experience and feedback with us. I'm sorry for any inconvenience you and your family experienced due to communication or delays. I would like to have our management team review this further and address it with the team. Please send us an email to corporatecustomercare@lennar.com with your experience as you mention it above, your contact information and home address.
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Doesn’t do what they say
- Jacob L.
- Verified HomeBuyer
- June 27, 2019
- Gresham, OR
I’ve reported issues prior to moving in that still haven’t been fixed! They keep changing workers that don’t know the previous reported issues! They used recycled wood to rebuild the house which ive asked to be replaced now three times. The cement has a huge bulge in the backyard and they spray painted the ground around the whole house and stained the cement! Paint wasn’t done and they say i have to use my one time touch up to fix it even though it was never done in the first place as well as the grout in the master bathroom. Back slider door doesnt close properly, trim around the whole house ...
Lennar responded:
Hi Jacob, thank you for sharing your experience. We are sorry to hear about the difficulties you described. Please send a direct message to us at corporatecustomercare@lennar.com. We will review your items and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Buying a Property from Lennar is VERY VERY STRESSFUL
- James S.
- Verified HomeBuyer
- September 11, 2024
- Longview, WA
The documents process was extremely slow. We had to speak with 8 different people for the proper forms and access to websites. Filed complaints against 1 woman who would not return phone calls and dragged out underwriting for weeks!!
Lennar responded:
Good afternoon James, Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Totally dissapointed with the entire home buying experience with Lennar
- Anonymous
- Verified HomeBuyer
- May 03, 2022
- Hillsboro, OR
The entire experience was really bad for us On the day of “celebration” there was still fencing that needed to be STARTED apart from the many many issues that needed to be addressed in tbe house . On the day of handing over the keys , the house wasnt cleaned , fencing wasnt done . And AFTER we moved in , random people would showup at our house and start working on stuff .
Lennar responded:
Hi, thank you for sharing a review. We are so sorry to hear about the state of your home and poor communication you received for those items after closing. If there is anything our team can do to help, please send us a message at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Worst experience ever!
- Anonymous
- Verified HomeBuyer
- December 05, 2024
- Longview, WA
Was promised several options for internet in this area by the customer support manager and PDF. Bought the home and moved in to discover I only have 1 option and it’s the worst internet provider in the area. After the initial work through areas that needed to be approved weren’t address by the time we did a 2nd walkthrough. I have coworkers that were looking to buy in the area and have drove them away from Lennar after my terrible experience.
Lennar responded:
Thank you for sharing your review. We are sorry for any issues you might have experienced during your Homebuying journey, especially with the internet provider options. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor builder, quality and service
- Anonymous
- Verified HomeBuyer
- December 12, 2022
- Canby, OR
Major construction issue of water collecting in the crawl space. Unresolved after nearly three months. Customer service not responsive even to smaller issues. Walk thru are perfunctory. Explanations of home systems basic at best. They just want to slap up homes, push the sales and move on. Little care for customers who paid top dollar for a very mediocre product. Home marketing promises everything included but they excluded a refrigerator and air conditioning unit. What is provided is low grade as are the building materials.
Lennar responded:
Hi, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home. If there are any issues that have not been addressed, please contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible Experience!
- Michelle D.
- Verified HomeBuyer
- December 09, 2021
- Ridgefield, WA
There has been nothing positive about buying my Lennar home! I do not recommend!
Lennar responded:
Hi Michelle, thank you for leaving a review. We want to apologize for any frustrations you encountered with your new home. If we can ever help out, please contact us at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Model home is not good as single home
- Anonymous
- Verified HomeBuyer
- July 24, 2019
- Portland, OR
Quality is not good in and out side
Lennar responded:
Thank you for your comments. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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