Lennar Reviews in Portland Vancouver, WA

What Portland Vancouver Homeowners Have to Say About Lennar.

Read all 255 verified reviews from homeowners that built a new home with Lennar in the Portland Vancouver area. Portland Vancouver homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4 out of 5 stars in Portland-Vancouver Area

255 Reviews in Portland-Vancouver Area

Star Rating Breakdown

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 3.9

Value 3.9

Responsiveness 4

Lennar in Portland-Vancouver Area

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Customer Reviews

Totally dissapointed with the entire home buying experience with Lennar

Anonymous
Verified HomeBuyer
May 03, 2022
Hillsboro, OR

The entire experience was really bad for us On the day of “celebration” there was still fencing that needed to be STARTED apart from the many many issues that needed to be addressed in tbe house . On the day of handing over the keys , the house wasnt cleaned , fencing wasnt done . And AFTER we moved in , random people would showup at our house and start working on stuff .

Lennar responded:
Hi, thank you for sharing a review. We are so sorry to hear about the state of your home and poor communication you received for those items after closing. If there is anything our team can do to help, please send us a message at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Worst experience ever!

Anonymous
Verified HomeBuyer
December 05, 2024
Longview, WA

Was promised several options for internet in this area by the customer support manager and PDF. Bought the home and moved in to discover I only have 1 option and it’s the worst internet provider in the area. After the initial work through areas that needed to be approved weren’t address by the time we did a 2nd walkthrough. I have coworkers that were looking to buy in the area and have drove them away from Lennar after my terrible experience.

Lennar responded:
Thank you for sharing your review. We are sorry for any issues you might have experienced during your Homebuying journey, especially with the internet provider options. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely, Lennar Corporate Customer Care ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor builder, quality and service

Anonymous
Verified HomeBuyer
December 12, 2022
Canby, OR

Major construction issue of water collecting in the crawl space. Unresolved after nearly three months. Customer service not responsive even to smaller issues. Walk thru are perfunctory. Explanations of home systems basic at best. They just want to slap up homes, push the sales and move on. Little care for customers who paid top dollar for a very mediocre product. Home marketing promises everything included but they excluded a refrigerator and air conditioning unit. What is provided is low grade as are the building materials.

Lennar responded:
Hi, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home. If there are any issues that have not been addressed, please contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible Experience!

Michelle D.
Verified HomeBuyer
December 09, 2021
Ridgefield, WA

There has been nothing positive about buying my Lennar home! I do not recommend!

Lennar responded:
Hi Michelle, thank you for leaving a review. We want to apologize for any frustrations you encountered with your new home. If we can ever help out, please contact us at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Model home is not good as single home

Anonymous
Verified HomeBuyer
July 24, 2019
Portland, OR

Quality is not good in and out side

Lennar responded:
Thank you for your comments. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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