Lennar Reviews in Portland Vancouver, OR

Extreme difficulty getting service requests addresses. Sometimes no response at all. We have requests from December that still haven’t been addressed. For what we paid for this home we sure expected a whole lot more from workmanship and responses to issues.

Poor customer service, repeated broken items and screw ups on the home. Sales representative quit responding to emails or communications the second the ink dried. Broken bath tubs, sinks that leaked and poor follow through. Made me police the situation the whole way the whole way through to get basic items an inspector said be should be done taken care of. Ridiculously stressful and completely ruined the new home buying experience and our holidays (we moved in right before Thanksgiving). I literally would have went to the trouble to put a sign up in my yard warning people to check their online reviews before they buy (we didn't and got burned), but they threatened me that it was against the HOA guidelines and I would get fined if I actually put a sign up. I could have dealt with all of it had they done anything that resembled "we're sorry" or "what can we do to make this right" before it was all over, but they were literally only interested in enforcing their onerous contract and doing as little as they could to consider the situation "legally" resolved even if I didn't agree. Imagine paying for a completely new home only to find out they can break whatever they want and patch/repair it and provide you essentially with refurbished goods and still be within their contractual obligations even though you paid for a all new house.....and finally...imagine how your wife deals with all the stress of all of this while you're just trying to take care of your family during what should be a happy and joyful time. Google "Lennar homebuilder reviews" and look at the thousands of families lives and homes that they have destroyed. This is not a company you want to do business with. ... More

Quality is not good in and out side

I’ve reported issues prior to moving in that still haven’t been fixed! They keep changing workers that don’t know the previous reported issues! They used recycled wood to rebuild the house which ive asked to be replaced now three times. The cement has a huge bulge in the backyard and they spray painted the ground around the whole house and stained the cement! Paint wasn’t done and they say i have to use my one time touch up to fix it even though it was never done in the first place as well as the grout in the master bathroom. Back slider door doesnt close properly, trim around the whole house not flush with the ground, furnace room door slams when it turns on, besroom door all bowed and asked to be replaced.ive reported all these items since day one with Wade. He promised to fix all these items 4 months ago. Im very disappointed with how this company waits months at a time to fix any problems then pretends they were never mentioned since the beginning before the walk thru. Making me feel All stressed and very unhappy with my new purchase. ... More