Lennar Reviews in Portland Vancouver, OR

Build quality seems to be good. Time will tell on that. Finish was during winter, so it has to be repainted since it was done at 42 degrees and rain that night and temps dropped into the 30's. Lennar said they would do that. House was settling within a couple of weeks where drywall nails were showing and cracks and peeling at ceiling to wall junction on second floor were apparent. Said they would fix at 1 year walk thru and took care of immediate ones right away. Customer service on issues after move in was excellent. Ruby was fantastic. No squeaky floors, fit and finish is good. Delays due to not being able to get appliances on time(true for all builders) but not able to upgrade from base grade. Sales people were great to work with. ... More

Good value for the money,

We liked the fact that we did not have to choose every light, faucet, paint colors, etc. The Lennar people do an excellent job of choosing those items.

The sales process was great, Warrenttee response by Amanda is great except some contractors do not follow through.

The sales staff was very helpful and responsive to my questions

Everything about buying the home was pretty basic but I did notice that we didn’t get to do as many things as others (no appt with design group, no response to adding more flooring, forgot to mention certain appts). That was pretty frustrated but the people I met for final walk through and closing were AMAZING to say the least. Helped me spot certain things that were wrong or had to be replaced. And once we were in our new home our care coordinator even spent over an hour with me trying to figure out how to connect one of our fancy gadgets to the phone. So I can say the whole buying experience was good but what really mattered were certain people I got to meet along the way. ... More

Happy to have found a home before the housing market got too crazy. Overall I'm satisfied with my house and look forward to making many memories here.

Lennar will not make even tiny customizations. I have a huge bathtub and a small shower and I hit my head on the top door support getting in and out. I would rather have a big shower and small tub. We have to step into the deep tub to open the bathroom window or open the blinds therefore the window and blinds stay closed as not really there. Water lines are split to minimize the feet of tube used and that causes the showers and faucets furthest away from continuous hot water heater to take a long time for water to get hot. Separate lines to each faucet would solve this and a manifold on wall next to water heater would allow easy control of water. Be prepared to add your own accent walls because Lennar will paint the whole house one color. If financing, don't use Lennar financing. That said, I bought the Lennar home and love it. ... More

Purchasing the house was straight forward. Fortunately my team is very experienced with financing properties across the US as Lennar’s representative was not. My team made it much easier. That said the follow up gentleman who manages the repairs and questions (et cetera) is PHENOMENAL! I reeealy want to say his name as he needs a promotion.

Very good experience but would recommend you have a professional home inspector do an inspection of your home before you accept the keys

Overall, a great home for us, but kitchen cabinets are an inch less in depth as typical (11 inches instead of 12), and corner cabinets are inaccessable. Also internet company Lennar contracted with never came through. Will probably be at least six more months before they do. This is not Lennars fault, but they knew in advance that internet was going to be delayed and never told us.

good experience and very friendly customer support

I was kept updated as my home was being built.

Overall, we had average experience. We wish the communication about closing date can be more transparency, we understand many factors could cause delay and actually are ok with it since we are not in hurry to move in. However, the last minute change on the home inspection date due to the construction is not ready as promised adding challenges to our moving timeline and extra time to coordinate and reschedule it.

Lennar got the house done on time, kept us updated bi-weekly. Everything was on schedule and professional. When things came up after we moved in they responded to us and fixed issues. If we needed a subcontractor like sprinkler person we got the phone number. Everyone was very nice. No bad surprises. The houses are not high end by any means but nice for the money. We are happy.

Lennar has been very responsive to helping fix issues after moving into our new home.

We came into the process when everything was already picked out so there wasn't a lot to do on our end. All of the maintenance requests have been responded to quickly and we are happy with our new home.

Lennar is a decent home builder but their trades are very lazy and rush through everything. Think I went through seriously no exaggeration half a roll off tape for each color sure walk through and stuff they did fix they did very poorly. So here we sit looking at the lackadaisical work and dealing with the eye sores that come. The skeleton is good but the dry wall and painters in particular were bad. That’s where all my issue aline is those two trades.

We love our Lennar home!

Being in the construction field of work, I’ve heard plenty of things about Lennar and a majority of big name builders. As well as knowing other Lennar home owners. Needless to say, my expectations were not too high. I went into this whole process with caution and with plenty of questions and concerns. I was surprised at how easy it was to purchase my home even without a realtor. I had no trouble getting my questions answered promptly. Whenever any concerns came up on the few reviews I made, I was contacted by a manager that would confront the issue first hand and they quickly resolved them. First time seeing the home I was pleasantly surprised by the craftsmanship. Although there was a lot of fixes needed to be made they were small, picky things. They fixed them all with no complaints. The materials of the townhome are cheap, but at the price I paid at the time, I expected no more. Now it’s been a month or so and I’ve already contacted customer service about a couple workmanship issues that showed up. They’ve been off and on about promptly fixing issues after the purchase. After talking to another manager I’m hoping the consistency improves. Service and warranty fixes are usually the biggest complaints I seen about these new homes so I’m hoping they prove me wrong. Only time will tell if I can fully recommend others buy a new home from Lennar. So far so good, but proceed at your own risk. ... More

Sales Agent Debbie was GREAT! But be shrewd in purchasing! During the purchase process I asked if they would reduce purchase price due to rising interest rates. I was told that they don't do that. HOWEVER, after I purchased the house I found out they sold the same model of house on a larger corner lot for about $30k less than my price. I also saw on their website that they are selling the same model in a future build for almost $60k less then they charged me.

Are consistent with expectations.

The workmanship ,details final finish in out was very sloppy. Have someone inspect the work while in process and be more detail oriented.

We have a pair of defective double panel window install and found out after we close the sale. Garding and landscaping need to work on how to manage the water drainage system works for the long term of the house. Buying a house is long term investment perhaps and I hope the builder can focus more on quality control and extend customer care after the house is closed.

The kitchen came equipped with 4 appliances. There were installation issues with 2 of them. Our first morning in the home, we could smell gas under the cook top. We called the emergency number provided by Lennar, only to be told this was not considered an emergency. We had the gas company come out, who said the gas line had been installed improperly. After a week, the dishwasher stopped draining. We went through the procedure required by Lennar to report the issue. It took 7 days to file a claim. A representative came out the next day to inspect the problem and determined it was a faulty appliance and that we needed to contact the manufacturer. Three days later, a tech arrived from the manufacturer, who determined that the appliance had been installed incorrectly. ... More