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Lennar Reviews in Seattle Bellevue, WA

What Seattle Bellevue Homeowners Have to Say About Lennar.

Read all 131 verified reviews from homeowners that built a new home with Lennar in the Seattle Bellevue area. Seattle Bellevue homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Seattle-Bellevue Area

131 Reviews in Seattle-Bellevue Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Value 3.6

Responsiveness 3.6

Lennar in Seattle-Bellevue Area

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Customer Reviews

Very bad construction and Custome rsupport

  • Senthilnathan V.
  • Verified HomeBuyer
  • October 20, 2022
  • Lake Stevens, WA

Lot of issues: NO Heat Pump until after 2 months of closing. No proper customer support, Negligence in responding to queries. No Extra laminate tiles given Backyard sliding door is broken within a month. Issues with price paid. Bad /un acceptable appraisal report provided for the home. I need to escalate this however the customer reps are very hesitant to do that because of the issue on the builder side.

Lennar responded:
Hi Senthilnathan, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, customer support, as well as any missing or incomplete finishes. Please reach out to us, sharing your home address and any outstanding items at corporatecustomercare@lennar.com so we can follow-up on these. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Builder you shouldn’t trust

  • Rajureddy M.
  • Verified HomeBuyer
  • October 04, 2022
  • Marysville, WA

I am a new home owner in Autumn Vista community. Closed home in July 2022. First construction was delayed by 1 month. Next, home orientation date wasn’t flexible at all. We had to take online orientation where we missed several things to inspect like there was a chip in the flooring, the main door won’t lock without a struggle. Lennar just fixed the flooring and no date on when they will fix the main door. The promised AC unit wasn’t provided still as I write this review. What sucks is that the homes that closed a month later are getting the AC units now. When I call, their response is very ...

Lennar responded:
Hello Rajureddy, thank you for your review, we appreciate your feedback. We are sorry to hear your experience with your new home has not been the best. Please contact us with details of remaining issues, so we can follow up and assist you going forward at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Think twice before buying a home from Lennar.

  • Raghavendra M.
  • Verified HomeBuyer
  • September 06, 2022
  • Maple Valley, WA

Think twice before buying a home from Lennar. The quality has gone down a lot. Had lot of issues just in the first month itself. 1) Crawlspace moisture issues (Puddles of water in crawlspace) 2) Crawlspace didn't have vapor barrier at all the places. 3) Leak in the garage. 4) Weather strip for the doors not installed correctly. 5) Faulty transformer for ring door bell. 6) Dry wall issues 7) and so on. I believe a homeowner shouldn't experience these many issues just in the first month if the build quality is good and is properly inspected.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - After living in the home for a week, you start to notice the

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2022
  • Covington, WA

After living in the home for a week, you start to notice the cheap materials use and terrible workmanship. All of our knobs had tiny paint splatter, the carpet wasn't vacuumed - not even once (we have a toddler running around), dried paint can be found throughout the home, nails still protruding out through the carpet to name a few issues. Overall terrible experience, we felt rushed through our new home orientation and caught what we can.

Lennar responded:
Hi, thank you for taking time to share this review. We are both sorry and disappointed to hear about the condition you have found your new home, as well as the ongoing frustration you have faced with getting these items corrected. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 4

Lennar - The Lannar mortgage broker was terrible.

  • Robert S.
  • Verified HomeBuyer
  • October 20, 2021
  • Sultan, WA

The Lannar mortgage broker was terrible. Just qualifying me they ran my credit three times they were so incompetent was unbelievable. I would never use them again. In fact I’m going to write a really bad review all over social media

Lennar responded:
Hi Robert, thank you for this review. We would like to apologize for the issues you faced with the mortgage process. If there is anything we can do to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

BEYOND HORRIBLE DO NOT BUY FROM THE BUILDER

  • Anonymous
  • Verified HomeBuyer
  • October 04, 2019
  • Federal Way, WA

VERY POOR COMMUNICATION WITH ON SITE SELLING STAFF. HAVE NOW BEEN INFORMED IT IS MY RESPONSIBILITY TO MAINTAIN THE GRASS ON THE PARKING AREA ON THE STREET NEXT TO MY HOME. NEVER TOLD THIS BY LENNAR. NO WATER SOURCE NEAR THE AREA IF I HAD BEEN TOLD THIS I WOULD HAVE NEVER BUILT ON THIS LOT. NOW I AM GETTING FINED AS THE GRASS IN DYING.

Lennar responded:
Thank you for your feedback about the communication related to your new home purchase. We are sorry to hear about this matter. Please email us at corporatecustomercare@lennar.com if you have any items you would like us to review for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1