Lennar Reviews in Spokane Couer D Alene, WA

What Spokane Couer D Alene Homeowners Have to Say About Lennar.

Read all 35 verified reviews from homeowners that built a new home with Lennar in the Spokane Couer D Alene area. Spokane Couer D Alene homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4 out of 5 stars in Spokane-Couer d Alene Area

35 Reviews in Spokane-Couer d Alene Area

Star Rating Breakdown

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 4

Responsiveness 3.9

Lennar in Spokane-Couer d Alene Area

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Customer Reviews

Good experience so far

Scott B.
Verified HomeBuyer
November 06, 2024
Spokane, WA

It would be nice for the sells person to be in contact more during the transaction. It seemed like once the initial paperwork was signed we had to initiate any contact. Overall experience was good. Workmanship and quality is good. There's room for improvement in all areas but no major complaints yet.

Total Score 4

Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Good help at closing but not so much after that

John A.
Verified HomeBuyer
February 13, 2024
Post Falls, ID

Have not gotten a respose from John the "customer care" rep after 3 business days. We own a concrete company and know how far communication can go.

Total Score 4

Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

New Home Purchase

Pamela S.
Verified HomeBuyer
July 05, 2024
Hayden, ID

Consider the cost of add ons you will have to purchase on your own to your purchase price ie gutters, window coverings, finishing the fence, etc.

Total Score 4

Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

An Average Experience

Gurpuneet S.
Verified HomeBuyer
March 12, 2025
Liberty Lake, WA

HOA fees too high. Green spaces are very less

Total Score 3

Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

owner

Dennis C.
Verified HomeBuyer
February 27, 2024
Liberty Lake, WA

So far have had issues Seem to be responsive, but still waiting to see how things are resolved

Total Score 3

Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Disappointed with the warranty and workmanship

Seth D.
Verified HomeBuyer
May 19, 2025
Spokane, WA

We have had eight work tickets in the first month. Each time one of them has been addressed, there has been a new issue created.

Lennar responded:
We’re grateful you brought this to our attention and regret that your experience hasn’t lived up to expectations. If there's anything we can still assist you with, please email us at CorporateCustomerCare@Lennar.com. We’re committed to improving and would welcome the opportunity to earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 2

Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Not trustworthy

Matthew T. S.
Verified HomeBuyer
June 26, 2025
Hayden, ID

They don’t follow their own craftsmanship guidelines and instead do patch jobs that make things look worse. Spent time with the rep taping quality issues in the house just to have someone else come in and rip the tape off without ever fixing. At the final walk through I mentioned how nothing was even fixed and the guy didn’t care. They know that their contract forces you to close on an unfinished house. Lennar has gone downhill from what they used to be.

Lennar responded:
We appreciate your feedback and are sorry to hear we have not met your expectations. That’s not the experience we strive to provide. If there are any outstanding warrantable issues, please email us at CorporateCustomerCare@Lennar.com with the details and a reference to your review so we can follow up directly.
Sincerely, Lennar Corporate Customer Care

Total Score 2

Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Worst buying experience

Nicholas G.
Verified HomeBuyer
April 30, 2025
Hayden, ID

By far the most frustrating experience of a lifetime. All my financial records I submitted somehow disappeared. Buying process was confusing. No loyalty to those that were on the magical list. Withholding of vital information about the lot. Poor workmanship on concrete, paint, and framing. Would NEVER recommend to anyone.

Lennar responded:
Good afternoon ...

Total Score 1

Quality 2

Trustworthiness 1

Value 1

Responsiveness 3

Run the other direction

Anonymous
Verified HomeBuyer
April 29, 2025
Hayden, ID

overall quality below industry standard, extremely dishonest . I couldn't ever in good conscience recommend them to anyone.

Lennar responded:
Good morning, and thank you for taking the time to share your feedback. We’re truly sorry to hear your experience has not lived up to the standards we aim to deliver. Our hope is that you’re able to enjoy your home more fully moving forward. If there are any unresolved, warrantable concerns, please don’t hesitate to contact us at CorporateCustomerCare@Lennar.com. Be sure to include a reference to this review so we can promptly involve the right team.

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 2

None

Heather T.
Verified HomeBuyer
April 09, 2025
Liberty Lake, WA

Stay away from Lennar! Buy anywhere else!

Lennar responded:
Good afternoon, and thank you for taking the time to share your feedback. We’re committed to continuously improving our processes to provide a better homeowner experience. If there are any outstanding items you'd like us to follow up on, please feel free to share details of your concern at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer Care ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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