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Lennar Reviews in Tacoma, WA

What Tacoma Homeowners Have to Say About Lennar.

Read all 83 verified reviews from homeowners that built a new home with Lennar in the Tacoma area. Tacoma homeowners have rated Lennar an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.5 out of 5 stars in Tacoma Area

83 Reviews in Tacoma Area

Ratings by Category

Overall 4.5

Quality 4.1

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Lennar in Tacoma Area

View Homes

Customer Reviews

House has been great so far, staff was great throughout.

  • Marco G.
  • Verified HomeBuyer
  • January 04, 2023
  • Graham, WA

Eldy was very helpful from day 1, worked with us all the way through and was always a great resource when we needed him, would love to work with him again. Ryan S. was amazing as well, loved working with those 2 gentleman. The house has been great so far, I only wish our floorplan was offered with an island.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Beautiful home

  • Anonymous
  • Verified HomeBuyer
  • March 01, 2022
  • Puyallup, WA

Builder is professional and care about the customer. Their customer service does follow through with you and your concerns.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Customer service fantastic. Quality is questionable in places

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2020
  • Bonney Lake, WA

Patio cover would have been nice. Finish carpentry is less than stellar. Paint runs all over the trim work. Texturing on walls is bad. Super cheap carpet pad. Other than these things we love the house we love Dave, Brittany. They are great

Total Score 5


Quality 2

Trustworthiness 5

Value 3

Responsiveness 5

GreatCustomer service and buying experience low quality fit and finish

  • Dawn K.
  • Verified HomeBuyer
  • September 14, 2021
  • Bonney Lake, WA

GreatCustomer service and buying experience low quality fit and finish

Total Score 5


Quality 3

Trustworthiness 4

Value 2

Responsiveness 4

Lennar homes are a great buy

  • Lon L.
  • Verified HomeBuyer
  • June 18, 2024
  • Graham, WA

We love our Lennar Home! We loved working with our concierge Lauren, she was incredibly helpful. We were impressed with the process of buying the home. We were a little disappointed with the sales process because we were not aware of the lot price when quoted the price. The staff were very helpful; however they did fall short on getting the addresses updated with the post office. We would recommend them because of the quality of the house and the whole home buying process. We would rate them an A-.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Lennar - It’s been a great experience for my first home.

  • Mia M.
  • Verified HomeBuyer
  • June 28, 2022
  • Puyallup, WA

It’s been a great experience for my first home. The quality of my home is superb

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Love our new home

  • Juan R.
  • Verified HomeBuyer
  • March 31, 2021
  • Puyallup, WA

Great quality, beautiful model. We are in love with our new house.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Lennar - The neighborhood is very nice and the home is also beautiful.

  • Monique L.
  • Verified HomeBuyer
  • April 26, 2021
  • Bonney Lake, WA

The neighborhood is very nice and the home is also beautiful.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Great experience during the process.

  • Gregory F.
  • Verified HomeBuyer
  • September 03, 2020
  • Puyallup, WA

Great experience during the process. Everyone was helpful and accommodating as we were moving from out of state and had limited windows to see homes and ask questions

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good Experience

  • Mark M.
  • Verified HomeBuyer
  • November 22, 2022
  • Puyallup, WA

Good home. Great value for the money. Buying a home involves lots of paperwork. Would have been good to have a dashboard to track every document and its current status. Sometimes the Lennar portal didn't have things up to date. Construction finishes were not as clean as in past purchases with other builders. Cabinet alignment off. Dishwasher install improperly done. Construction equipment oil stains still on sidewalk. Cabling for internet. Took a month to get internet installed due to builder decisions. Home is beautiful. Like the floorplan.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Lennar - This is our second home purchase from Lennar.

  • Garry S.
  • Verified HomeBuyer
  • September 14, 2021
  • Bonney Lake, WA

This is our second home purchase from Lennar.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Still waiting for my fridge

  • Anonymous
  • Verified HomeBuyer
  • June 21, 2022
  • Puyallup, WA

So I get that there is a shortage of supplies, but I know the houses closing after my unit has gotten their fridge and not the temporary one. It has now almost been two months since we moved in. I love to call Jorge the no answer, answer guy as he does not answer my questions, he gives an answer that is so vague and none committal that it's just crazy, I have to go around him to get an actual answer to my questions. I wish they would have purchased better appliances, for the price it should be much better than what we have gotten, I am not impressed with Electrolux or Frigidaire.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Worth the money.

  • Melvin M.
  • Verified HomeBuyer
  • January 12, 2022
  • Puyallup, WA

Worth the money. Don’t get a loan through Lennar. Save more else where. Never see a person. Everything on line.

Total Score 4


Quality 5

Trustworthiness 3

Value 4

Responsiveness 3

Decent experience

  • Matthew H.
  • Verified HomeBuyer
  • December 27, 2022
  • Graham, WA

Overall process was great with our lender and the overall walkthroughs and check ins.. they were very knowledgeable. My only gripe is that some of the issues we’ve found in the home that a worker cut corners and wasn’t found during inspection because they have a really great inspection process. We have a light in our pantry that turns on during the day when you don’t need it.. and doesn’t turn on at night when you do. We have a small wall that is not straight and and not level leading into the entrance to mother in law suite. Overall I feel the price we paid we should have gotten better ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Get written documentation on EVERYTHING

  • Michael C.
  • Verified HomeBuyer
  • March 18, 2020
  • Dupont, WA

We are enjoying our home. My issues: kitchen stove should be upgraded, same with dishwasher. We would have preferred to upgrade and pay the difference. Buying a package deal is a first for us and the last. We upgraded several items after moving in and that is such a waste when you tear out new materials. Our selected items when we signed our purchase papers where changed without the option to have the original selected items. Phil, the onsite manager, was great. Jorge is very responsive to our needs for repairs. Your sales agent did not meet our personal satisfaction on several ...

Total Score 4


Quality 4

Trustworthiness 2

Value 4

Responsiveness 4

Our realtor was absolutly amazing

  • Jacob M.
  • Verified HomeBuyer
  • October 20, 2024
  • Graham, WA

Over all I would say it was an excellent experience. The only thing I would say is that the man that was the project manager was, unprofessional and crossed a couple of lines during our walk through.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 2

The updates

  • Michael B.
  • Verified HomeBuyer
  • May 10, 2022
  • Puyallup, WA

Marc keep me updated weekly. That was very important when it came to planning my move. The only thing Lennar could improve on is presenting a gift at closing. For example a bottle of wine and two glasses to say thank you and welcome to your new home. All homes I have purchased new provided a welcome gift. The apartment I stayed in gave a nice welcome gift.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Lennar - We still haven’t received all the items in this “move in ready”

  • Christopher Y.
  • Verified HomeBuyer
  • May 21, 2022
  • Puyallup, WA

We still haven’t received all the items in this “move in ready” home. It’s been nearly 60 days and we still don’t have the advertised (and paid for). We’ve contacted the local Lennar reps several times over the past month and still haven’t received the fridge or an alternate solution to the problem. It’s an issue that would prevent me from ever considering another Lennar home or recommending one to a friend/colleague.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Bad landscaping

  • Derek P.
  • Verified HomeBuyer
  • April 19, 2022
  • Bonney Lake, WA

My backyard has been flooded the entire time we've live here. The water does not drain properly and the yard is totally unusable due to the constant standing water. Worried about our foundation. No one has even come out to look at it yet.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Good Report

  • John B.
  • Verified HomeBuyer
  • February 02, 2023
  • Graham, WA

Although the buyers experience was a little rocky, the responsiveness to issues in the new home have been great! We have had two issues, one with the thermostat and one with baseboard bowing… both were addressed and fixed in very reasonable time frame. Thank you to Ruby and Cody and the rest of the team!

Total Score 3


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Love our house but the process had its lows.

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2023
  • Graham, WA

First, the pros: 1. We love our house. The floor plan and lot size are perfect for our family. The interior color palette options are all very tasteful and cohesive. 2. We were primarily in contact with Marc and Ryan throughout the home-buying process. We really enjoyed working with them! They are both incredibly responsive, knowledgeable, and helpful. Cons: 1. After we selected our homesite but before we paid our deposit, Lennar opened it back up for bid. Although all was well and we ended up with our homesite, it was a little frustrating though attributed to miscommunication. 2. ...

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 4

Sales staff need all the facts with them so they can honestly answer all the questions.

  • Diana W.
  • Verified HomeBuyer
  • April 18, 2023
  • Puyallup, WA

As a woman buying a house, I felt the salesmen were more comfortable communicating to the man. Have we not evolved. Women have jobs. They make $$$$. Lennar could work on this area. Be bold. Lead the way to treating all people as humans with $$$$$.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

NOT VERY HAPPY. :-(

  • Luzviminda R.
  • Verified HomeBuyer
  • November 08, 2023
  • Graham, WA

Lennar does not offer options or upgrades which was very disappointing for me. Lennar wants me to buy what they offer which is pretty much its standard plan but added $10K to my purchase price vs the one that was released a week ago from my lot. Very greedy developer in my opinion. Lennar wants homebuyers to just eat up what they offer and tear their new home down if they want a different backsplash or paint color. Lennar shoves into new VIPs throats selections made by the previous VIPs (who backed out) for interior color, cabinets, carpet, flooring even if the lot has not started ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Magnolia

  • Justin E.
  • Verified HomeBuyer
  • August 09, 2022
  • Bonney Lake, WA

Realtor team was good, one issue with Lennar homes is they don’t pay for your realtor. Builder seems to be looking out for themselves multiple issues came up had a hard time getting things fixed. Craftsmanship needs work attention to detail not high-quality products. Landscaping was mediocre already had to replace grass. Overall 3 out of 5 would go with a different builder if I can do it again.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Horrible communication with no accountability

  • Anonymous
  • Verified HomeBuyer
  • November 14, 2023
  • Graham, WA

At first prior to going into contract, the sales team so super friendly and would always respond and communicate. I’ve you go into contract with them, it all goes away. Everyone on the office plays the blame game with no one taking accountability. They are rude and made our home buying experience very negative. David basically told us that his drive home was more important than us getting our keys and gave us all sorts of attitude. When he dropped off our keys, he did not acknowledge me but walked straight to my husband and only spoke to him. No one reached out to explain the closing process ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1