Lennar Reviews in Washington, WV

Please do a lot of research on the property and the material used to build. I’m having a bug issue and no one wants to be accountable for it.

I caution buyers on purchasing your new build with Lennar. Especially during this hostile market where there is a high demand for homes and a shortage of supplies. My home was handed to me with a load of problems as a result of rushed work, poor quality of workmanship, and materials. To make matters worse, the customer care team has been non responsive to any of the 8 service tickets I’ve submitted. I’m going into my 5th month of living in the house and the amount and nature of the issues in the house are just unacceptable. The worst one of all is the water that leaks in through my master bedroom window any time it storms and more recently the snow storm. ... More

My wife and I had an excellent experience with Lennar and we are so happy with our home! We love our community and it is exactly what we expected.

Customer service and completion on estimated time date given to me

Easy and great experience with new home

Poor workmanship, poor quality, do not trust to be fixed

The worst materials used, drywall and flooring…clearly emphasized on plug n play model for profit. Flooring has no proper insulation…4 months in and still waiting for repair to damages. LENNAR is terrible. I am looking forward to selling as home appreciate. I will never ever go with Lennar again. Took 3 months to finally get garbage receptacles, however it’s been 5 weeks since trash pickup, I still haven’t gotten my trash picked up and have escalated. HOA should be covering this and I sure am paying 2 HOA’s..at a loss right now and super frustrated. I also almost forgot about the misinformation initially with regards to internet and that whole ordeal….the list goes on and on and on…. ... More

This was good working with super and sales rep they were helpful and answer all our questions and concerns.

Lots of issues But takes forever to resolve Our settlement was 8/31/21 but I don’t have a schedule for repairs

This is my 2nd Lennar property and the highlight of this time around buying experience was the NHC David. He was very informative, responsive and helpful throughout the whole process!

Would definitely recommend our loan officer

Nice people nice place very nice new home

The quality of workmanship by the subcontractors is subpar.

Unfortunately, I feel as though my house was rushed. There has been many issues I had to put tickets in for. Most of the issues have got fixed, others I am still waiting on. Lately, the customer service representative has been unresponsive.

Despite buying and moving during the pandemic, the overall experience as been positive. Everyone Idealt with was attentive to my needs and addressed every issue and concern I had

Great and smooth experience ever had

They did a beautiful job!

The process was a bit stressful with delays however i know that was out of the builders control. However communication could have been better. Overall, our home came out great and we are happy with the purchase

Lennar has nice homes. However, the sound proofing is terrible

I had an awesome experience.

I am a first-time homebuyer and could not have been more pleased that I decided to go with Lennar. I'm extremely happy in my new home. I felt prioritized during my entire building/home buying experience!

The sales team was amazing

I love my home, the maintenance manager, Clyde is exceptional and quick to respond even after we moved in. The sales team, Marcus and Kara were very attentive and helpful. The mortgage process could have been a little smoother, but at the end of the day they are probably never easy. The customer care center is quick to respond. I would definitely buy another Lennar home. There are lots of add ins that are included in the home.

Lennar really takes care of you during the process. Any questions you have they answer promptly. The houses are beautiful. Very pleased with my first home purchase.

I applied and paid for the upgraded kitchen. This was supposed to come with Electrolux appliances but instead, I got Frigidaire appliances without consulting me first before making the switch. Already, the refrigerator isn't cooling just almost 4months of usage. The heating/cooling system is not functioning properly. In the summer, the cooling system was not cooling on the third floor. I called the HVAC company as was advised by the sales agent and an appointment was set up for 29th of October. The HVAC company neither showed up nor gave me a call as to why they couldn't make the appointment. Now, its getting cold and the heat is not coming on. ... More