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Lennar Reviews in Washington, WV

What Washington Homeowners Have to Say About Lennar.

Read all 443 verified reviews from homeowners that built a new home with Lennar in the Washington area. Washington homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.7 out of 5 stars in Washington Area

443 Reviews in Washington Area

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.7

Lennar in Washington Area

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Customer Reviews

There were no hidden costs and the staff was honest and trustworthy

  • Anonymous
  • Verified HomeBuyer
  • July 02, 2021
  • Frederick, MD

They deliver on time, no hidden costs, honest staff. You are kept constantly updated.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Responsive

  • Rashed H.
  • Verified HomeBuyer
  • June 29, 2021
  • Laytonsville, MD

LENNAR CS team was happy to resolve my issue!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

You Have to Stay On Top of Any Issues…

  • Philip T.
  • Verified HomeBuyer
  • June 29, 2021
  • Brandywine, MD

In our experience, you have to be diligent about following up on any service requests because they’ll easily be forgotten by the Lennar representatives. It’s best to maintain all records in the form of pictures, emails, and text.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 3

Lennar - This was my second Lennar Home purchase.

  • Leslie W.
  • Verified HomeBuyer
  • June 29, 2021
  • Frederick, MD

This was my second Lennar Home purchase. I love the fact that most important elements are included. Great quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Architectural design

  • Carol S.
  • Verified HomeBuyer
  • June 26, 2021
  • Fredericksburg, VA

Home builder companies have many obstacles that can delay the progress for the required regulations of homes. Builders may take shortcuts in order to meet contract deadlines. Quick homes are built but not completely polished. Homebuyers are dissatisfied that they have to repair or fix items like appliances doors tiles...Builders should thorough check for workable appliances doors leaks cracks prior buyers ownership. Homebuyers stress the importance for interior design being functional and presentable.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - It was great overall, felt kind of lost when it came to knowing

  • Santos D.
  • Verified HomeBuyer
  • June 24, 2021
  • Frederick, MD

It was great overall, felt kind of lost when it came to knowing about our community and how to get information for that.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - I love my house.

  • Adelyn A.
  • Verified HomeBuyer
  • June 02, 2021
  • Beltsville, MD

I love my house. As for quality of workmanship I gave it a 4 because If you look closely to the finishing of the paint (walls) they are not of high quality, a lot of areas are uneven and also the quality of paint. They easily scratch. They are very delicate that you always have to watch everything that touches the wall because it will turn black or create black lines. I also gave a 3 for responsiveness to issues because I am not happy with their response to the issue I raised to them.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Lennar was very responsive throughout the buying process.

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2021
  • Frederick, MD

Lennar was very responsive throughout the buying process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very friendly, knowledgeable, and helpful for first-time home buyers!

  • Mitchell H.
  • Verified HomeBuyer
  • May 31, 2021
  • Sterling, VA

Lennar was fantastic from start to finish with the building and purchasing of my home. As a first time homebuyer, the Lennar team made sure I knew what was happening every step of the way. I had a ton of questions and each one was answered with ease by the entire Lennar team. Everyone was friendly, knowledgeable, and approachable, which made for an smooth and excellent first-time homebuying experience! When I purchase my next home I will definitely be looking into what Lennar has to offer!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction manager was very responsive and really spent the time explaining everything.

  • Jayne F.
  • Verified HomeBuyer
  • May 26, 2021
  • Beltsville, MD

Overall I had a great experience. I’m a first time home buyer, and from the construction to the lending, everyone I dealt with was helpful and spent the time to walk through the process. I wasn’t a very needy client, but if I was they were so patient. In the 3 months I’ve only had 1 minor issue on a small leak to submit that was resolved within 24 hours of my conversation with the lennar poc. While we all want perfection that is not realistic, it’s more about how they’ve responded and have all good things to say about my experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The Sales and Customer Care Team

  • Danyal B.
  • Verified HomeBuyer
  • May 18, 2021
  • California, MD

The Sales and Customer Care team have been great to work with. They explained everything and helped with anything I needed in regards to my home fixes after moving in. The title company was my worst headache and very frustrating to work with.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I have already shared my experience with Lennar.

  • Garry N.
  • Verified HomeBuyer
  • May 04, 2021
  • Frederick, MD

I have already shared my experience with Lennar. Experience: problems after problems

Lennar responded:
Hi Garry, thank you for the review. We are sorry to hear about the problems you have experienced. If there is anything else we can do to help, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - I am satisfied with everything!

  • Ruby J.
  • Verified HomeBuyer
  • May 02, 2021
  • Sterling, VA

I am satisfied with everything!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of quality in workmanship (paint, alignment, quality finishes, etc)

  • Alan L.
  • Verified HomeBuyer
  • April 20, 2021
  • Gaithersburg, MD

It doesn't appear that the construction team did a quality check/inspection on all the sub-contractor work. Since we moved in this past January, we have had several visits from contractors to repair/finish work that should've been completed before closing. Cracks in windows, unfinished paint jobs, drywall issues. It is very noticeable to see the poor workmanship and lack of quality in how the work was supervised. We were not expecting to have all these issues within the first three months of living in a brand new home.

Lennar responded:
Hi Alan, thank you for sharing this review. We apologize for the frustrations you have expressed regarding the quality of workmanship in your home. Additionally, we are sorry to hear about the time it has taken to get work completed. Please reach out to us at corporatecustomercare@lennar.com, with any details you can provide for the incomplete work and we will follow-up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar - Everything is done with cheap materials, there are a lot of corners

  • Kristen R.
  • Verified HomeBuyer
  • April 07, 2021
  • Sterling, VA

Everything is done with cheap materials, there are a lot of corners cut & small issues that add up to big issues

Lennar responded:
Hi Kristen, thank you for taking the time to leave a review. We are sorry to hear about your disappointment with the finishes in your new home. If you have any outstanding items requiring attention, please contact us at corporatecustomercare@lennar.com, with any details and we will follow-up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 4

Lennar - Buying a Lennar home was a very good experience and could not

  • Daniel H.
  • Verified HomeBuyer
  • April 07, 2021
  • California, MD

Buying a Lennar home was a very good experience and could not have been easier.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • Donnell D.
  • Verified HomeBuyer
  • April 07, 2021
  • White Plains, MD

Enjoyed the staff of Lennar Holmes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - How condescending and demeaning the loan process was.

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2021
  • Beltsville, MD

How condescending and demeaning the loan process was. How I thought I would be getting certain things in my home and didn’t. The poor craftsmanship and cheap materials from which the homes are built. The lack of security on the construction site during construction and after.

Lennar responded:
Thank you for sharing this review. We apologize for the poor experience you had during the loan process and following construction of your new home. If there is anything we can do to assist, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 5

Bad Overall

  • Chinenye E.
  • Verified HomeBuyer
  • April 02, 2021
  • Beltsville, MD

Horrible experience. Very disappointed.

Lennar responded:
Hi Chinenye, thank you for taking time to write a review. We are sorry to hear about your disappointment with your personal experience. If there are any issues needing attention, please reach out to us at corporatecustomercare@lennar.com with any additional details you can provide, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The help Mr. Greer gave, Damen not so much.

  • Shawn F.
  • Verified HomeBuyer
  • March 31, 2021
  • White Plains, MD

Lennar makes a good product, it pretty much sells itself. I would like to have more color options with cabinets, flooring, tile and backsplash. I would like more consistency on the mortgage side. When Katrina went on maternity leave we had to deal with 2 other persons that did not return calls or respond to emails and they were not as knowledgeable. It would have been nice if they were more personable as well. This is a large purchase and you want someone that is comforting and make you feel like it’s gonna be ok. Also more access to the home while being built. We were displaced while ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Lennar - I would definitely recommend Lennar for your building needs.

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Beltsville, MD

I would definitely recommend Lennar for your building needs. Our house is beautiful.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Finished on schedule

  • Gerald G.
  • Verified HomeBuyer
  • March 31, 2021
  • Fredericksburg, VA

After setting high standards in building they did a well below average in land scaping. Ground was not leveled before placing the side on the ground

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great

  • Shiva S.
  • Verified HomeBuyer
  • March 31, 2021
  • Clarksburg, MD

I will like to inform you that Rich and Sam both are awesome.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Courteous, Communicative and Quality Work and Appliances

  • Rishi A.
  • Verified HomeBuyer
  • March 31, 2021
  • Sterling, VA

I had a great experience from start to finish and there were no delays at all. The weekly updates during the construction phase was extremely helpful. I also had a great experience interacting and working with all the individuals from different teams. The only time I felt a slight disconnect was during my closing which I feel could have been handled a little better. But considering the COVID situation, I think they did a fantastic job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Excellent experience throughout the whole process

  • Abdul M.
  • Verified HomeBuyer
  • March 31, 2021
  • Clarksburg, MD

Excellent experience throughout the whole process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5