Lennar Reviews in Washington, MD

Quality of workmanship & materials are sub par

From sales, to mortage, to title, the experience was among the worst ever. These guys are spread thin and delivering below average quality across the board!

In the past couple months we’ve lived here the HVAC has broken twice… the oven flips the breaker. The hot water heater leaks. Our POC at Lennar was not helpful- in fact it seemed that she actively tried to schedule our 3rd party inspector to come at incorrect times so we had to reschedule with him, as you can imagine that was expensive. Our other POC on site was wholly unknowledgeable about our home. He had not idea where filters should go for the HVAC, and at one point told us our unit didn’t need filters. That being said. I love the layout of the house, the location and our neighborhood. But this can be found without using Lennar. I would not recommend buying a home with Lennar. ... More

Lennar Home Mortgage was a waist of my time! Dealing with the incompetence with the loan officer there made the entire process stressful!!

Deceptive sales office, poor quality, unresponsive, avoid.

This experience was not one I would recommend. After all the trials and tribulations I still had work being done on my home the day I settled and it was like pulling teeth to correct what was identified was wrong. Not from just me but also my paid professional inspector. My upstairs primary bedroom makes popping noises as we walk across the “brand new floor” as does the steps. Feels like I’m in a old home. The workmanship is terrible. The walls are not straight and so are the ceilings. If I could attach photos I would. My guest bathroom had a crack in the tub, the baseboards are not completely covered. I could go on and on. ... More

Awful I moved two months ago and bathrooms did not have towels racks I notified the people in charge and a month later still waiting.

We had so many issues but didn’t get fix at all or on time I would never recommend friends to buy Lennar home because of all cheap material and price which is not worth it compare to houses we bought previously. Still waiting for garage door to be changed , loft to get fixed , front door key not working , cheap flooring to get fixed and so many other issues.

I had an incredibly awful experience with the customer service of Lennar. The company did not work in a timely fashion for necessary community approvals, but did not disclose this until the evening prior to closing. Days with an unknown closing date followed with Lennar completely lacking in communication, concern that my household goods were already on their way from across the country, and telling me on multiple occasions that I should be calling the government agency to get the approval faster. It was the worst experience I have ever had (by far, literally don't have anything else to compare it to) and I will never buy from Lennar again. In fact, I was ready to cancel my contract, losing thousands of dollars, just because of how bad the experience was. The only reason I didn't was because my child had already started school in the area and there was no other housing available at that time without having to transfer my child to another school. Don't do it if you don't want a miserable experience! ... More

I moved into a home with poor workmanship (from a crack in the tub, cracks throughout entire house related to paint near stairs and crown molding, hole in closet and bedroom window, hole in kitchen cabinet, cabinet scuffs and scratches, evenly cut floor tile in kitchen, poor brick work, drywall in yard, damage to walls near butler pantry and behind kitchen exhaust, poorly painted bathroom mirror, poor tile work in master bath, etc.). To make matters worst, customer service is absolutely horrible!! There is no acknowledgment, follow up, or any level of good service provided by my appointed contact. He is the worst person I’ve ever worked with, and he is not held accountable. I moved into my house on November 30 and reported issues beginning December 6. My issues still exist. ... More

I understand the labor and material shortage due to COVID but want get the new home completed even with delay. However, the new home has many items not finished such as the garage door. We have been forced to accept new house with many uncompleted things and defects. We have given Lennar construction supervisor a list of things need be improved but has nothing done so far.

Don’t purchase a new house because they put them up too fast with many errors. The homes are not sealed and protected from outside rodents. Let wide open while being built and rodents nest in these new home and the builders deny resolving the issue.

Lennar rushed their product. It shows in the lack of attention to details in their finished product. Also, closing was a nightmare.

I recently bought a home with Lennar and it was a horrible experience all around. Worst customer service but I could have been ok with that had the workmanship been up to par however when I did my walk through cabinetry molding was literally hanging from the ceiling, floors were the wrong color, tack strips were completely exposed under the carpets resulting is blood being drawn multiple times from stepping on them, no appliances or hot water, and that’s just to name a few of the many issues found just based on workmanship. When confronted with the obvious poor work we were met with “this is normal” and “you can only expect that level of workmanship from a full custom home.” If I could go back in time I would never work with this builder again mainly because they refuse to even make things right. I understand things happen but when you gaslight a customer and refuse to fix the mistakes made that speaks volumes about a company. ... More

I have already shared my experience with Lennar. Experience: problems after problems