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Lennar Reviews in Washington, WV

What Washington Homeowners Have to Say About Lennar.

Read all 443 verified reviews from homeowners that built a new home with Lennar in the Washington area. Washington homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.7 out of 5 stars in Washington Area

443 Reviews in Washington Area

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.7

Lennar in Washington Area

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Customer Reviews

Lennar - Very good in what they do

  • Veronica O.
  • Verified HomeBuyer
  • March 31, 2021
  • White Plains, MD

Very good in what they do

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - The whole process was really smooth.

  • Sylvia A.
  • Verified HomeBuyer
  • March 31, 2021
  • Beltsville, MD

The whole process was really smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent product love my new single family home..

  • Corley B.
  • Verified HomeBuyer
  • October 21, 2020
  • Beltsville, MD

Love my new single family home. It was built with love. Good quality products and great customer service.. lennar is a must have builder for next home purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great quality and service

  • Matthew L.
  • Verified HomeBuyer
  • May 06, 2020
  • Laurel, MD

Great quality and service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I haven’t heard back from anyone regarding my closing experience

  • Crystal T.
  • Verified HomeBuyer
  • May 01, 2020
  • White Plains, MD

I have made multiple complaint and reviews on my closing experience.. I have not heard back from anyone who has dealt with my loan process besides my loan officer asking me to rate her 10. I refer my mother, she stared her process before I closed. If I would have known my loan closing would have been handled the way did I would have sent her to another builder .. I will not refer anyone else

Lennar responded:
Hi Crystal, thank you for taking time to share your experience. We are sorry to hear about any issues you experienced with your closing team. If you could send us a message at corporatecustomercare@lennar.com with additional details, we would like to follow-up for you. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Disappointed

  • Paula P.
  • Verified HomeBuyer
  • April 29, 2020
  • Urbana, MD

I the space and the layout of the house. I hate the quality of the workmanship, from the paint work to the interior door (all of them rattle), and the loose downspouts that drive me crazy at night time, the creaking floor and falling recess lights those are few examples of the list of disappointment. We did have a good experience with our sells person.

Lennar responded:
Hi Paula, thank you for sharing your experience. We are sorry to hear about your disappointment with the workmanship in your new home. Please email us at corporatecustomercare@lennar.com with any additional details, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Lennar - Starting to see cracks in the wall.

  • Angela J.
  • Verified HomeBuyer
  • April 23, 2020
  • Frederick, MD

Starting to see cracks in the wall. Not sure if it’s the paint.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great home design but very poor workmanship

  • Ricky M.
  • Verified HomeBuyer
  • April 22, 2020
  • Stafford, VA

The overall design and architecture of the home is great. However, the workmanship and installation of materials in almost every area is substandard. Especially for a price point nearing $800,000.

Lennar responded:
Hi Ricky, thank you for taking the time to share your feedback. We are sorry to hear about your disappointment with the workmanship for your home. Please send us a message at corporatecustomercare@lennar.com detailing any outstanding items and we will follow-up for you. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 5

Great experience with lennar

  • Udaya N.
  • Verified HomeBuyer
  • April 15, 2020
  • Monrovia, MD

I am happy to have a home built by lennar and the quality of the house. We are enjoying our new house and the construction manager and home consultant were great and they are the best. Helped in each and every step.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It was a pleasure working with them

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2020
  • Sterling, VA

It was a pleasure working with them

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I am pleased with Lennar thus far.

  • Stephanie B.
  • Verified HomeBuyer
  • April 06, 2020
  • White Plains, MD

I am pleased with Lennar thus far.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

You will NOT regret!

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2020
  • Frederick, MD

Exceeded my expectations. Materials are great qualities. Lennar homes are well made.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Excellent

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • White Plains, MD

Excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Prepare yourself

  • Kristin B.
  • Verified HomeBuyer
  • March 31, 2020
  • Beltsville, MD

Buying a home can be a stressful experience, but with Lennar specifically you’re in for a wild ride, and I don’t mean in the fun way. Be prepared to receive an unfinished product, and be forced to close regardless. Be prepared for lack of knowledge of what Lennar even offers via sales consultant and lack of work ethic and cooperation. After the hurricane that was getting this home, 5 months later I can finally say it is a finished, beautiful product after many warranty claims, some of which are still unfinished. But the process in and of itself was a nightmare by most parties (they have ...

Lennar responded:
Thank you for taking the time to share your experience with us. I'm sorry for the delays or any inconvenience you've experienced. We would like to take the time to review your experience and address it to ensure it doesn't happen again. Please send us an email to corporatecustomercare@lennar.com with your experience as you've stated it above, your contact information and your home address.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 4

Lennar - Everyone was great to work with.

  • Viola B.
  • Verified HomeBuyer
  • March 29, 2020
  • Fredericksburg, VA

Everyone was great to work with. All dates that were set was on that date or right around that time frame. When I called the office because of a few small issues, they were quickly taken care of.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall quality and price good

  • Daniel P.
  • Verified HomeBuyer
  • March 26, 2020
  • Frederick, MD

Overall quality at the price point is great. Only wish is that they would use higher quality paint and carpet for the houses. The paint gets scuffs and marks if you lightly brush by and the carpet is very low quality. But overall I am satisfied.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

My new home

  • Tammie O.
  • Verified HomeBuyer
  • March 26, 2020
  • White Plains, MD

I'm very pleased!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Top notch service from sales consultants to building management!

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • White Plains, MD

Top notch service from sales consultants to building management! Great response time on questions. No issues here.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great team to work with!

  • Diana C.
  • Verified HomeBuyer
  • March 24, 2020
  • Frederick, MD

I had a great experience working with Lennar in purchasing my home. The team was professional and friendly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home purchase with Lennar

  • Sanaz G.
  • Verified HomeBuyer
  • March 24, 2020
  • Ashburn, VA

Overall, I love my home and my location. However, I would definitely recommend Lennar tanking a good look into their manufacturers/materials/ vendors/ mortgage company & title company. Also, looking into training their employees and customer care.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Opinion After Move-In

  • Alisa S.
  • Verified HomeBuyer
  • March 24, 2020
  • Monrovia, MD

Miles and Greta have been amazing, but we have had a less than amazing experience with the after-move-in manager. We hope to soon have the same amazing experience as we had in purchasing and building our home.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 3

Lennar - There were too many things wrong or not perfect in the new house.

  • Annie W.
  • Verified HomeBuyer
  • March 24, 2020
  • Frederick, MD

There were too many things wrong or not perfect in the new house. During 6 months, most of them got fixed, some in a perfect way some imperfectly.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Quality of work & lack of response

  • Christopher L.
  • Verified HomeBuyer
  • March 24, 2020
  • White Plains, MD

A couple of weeks after moving into my home, I began to see that doors would not fully close. Floor boards are loose. And a window is cracked. I've listed these issues in another survey with no response.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Tremendous room for improvement!

  • Julian G.
  • Verified HomeBuyer
  • March 20, 2020
  • Laytonsville, MD

Sub-par engineering, construction supervision and quality of workmanship. Lack of diligent workmanship is a reflection of the builder's rush to complete home construction without paying attention to detail and pride in work quality. Customer service is wanting and repeated subcontractor visits are required to rectify mistakes/blunders.

Lennar responded:
Thank you for taking the time to share your feedback with us. I would like to share this with our construction team so they can thoroughly review and address the situation. Please send us an email with your feedback, contact information and home address to corporatecustomercare@lennar.com

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Lennar @ Kincora

  • Alanna G.
  • Verified HomeBuyer
  • March 20, 2020
  • Sterling, VA

This neighborhood is really great - and the Lennar staff works around the clock to make sure you get what you wanted, and you're satisfied with your home purchase! Everyone from the managers in the sales office, to the construction managers with boots on the ground - everyone kept us informed, went above and beyond and ensured we had the house we wanted!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5