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Lennar

Lennar Reviews in Washington, WV

What Washington Homeowners Have to Say About Lennar.

Read all 452 verified reviews from homeowners that built a new home with Lennar in the Washington area. Washington homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.7 out of 5 stars in Washington Area

452 Reviews in Washington Area

Star Rating Breakdown

5 ★ 195

4 ★ 77

3 ★ 68

2 ★ 47

1 ★ 65

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.7

Lennar in Washington Area

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Customer Reviews

Lennar - Once you’ve purchased and closed you are dead to Lennar and they

  • Anonymous
  • Verified Homebuyer
  • July 10, 2019
  • White Plains, MD

Once you’ve purchased and closed you are dead to Lennar and they move on to the next homebuyer. The sales staff is phenomenal, but past that it goes downhill.

Lennar responded:
Thank you for sharing your feedback. We are sorry to hear about your concerns. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 2

Quality 1

Trustworthiness 2

Responsiveness 1

Dream home turned into problem

  • Nichole W.
  • Verified Homebuyer
  • July 08, 2019
  • Frederick, MD

I had an amazing experience with the salesperson and the Mortgage company when buying my home but the quality and craftsmanship of the home is very poor. I have had nothing but issues since the purchase of the home. the major issues I have is water getting into my homes from the roof and window. this has been an ongoing issue that I thought was fix but as of today with the rain, I found out its not. I am totally frustrated and can't seem to get in contact with anyone high up in the company. I would not recommend the purchase of a lennar home.

Lennar responded:
Hi Nichole, thank you for sharing your comments about your experience, both positive and negative. We are sorry to hear about the quality and craftsmanship issues. Please send us a message with the details of your outstanding items, so we can follow-up for you. Our email is corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 2

Quality 2

Trustworthiness 1

Responsiveness 2