LGI Homes Reviews in Raleigh Durham Chapel Hill, NC

I like the good treat to costumers and the attention that have with us. And Information is very important to give to us. Thanks for everything that you do for us.

Lgi homes are the best builders you could ever work with. They are trustworthy, excellent and very good value for your money! They keep their promises and no hidden charges. I will always recommend Lgi homes to anyone looking to buying a home

Will pleased nice homes good service

This was my first time purchasing a newly built home. We enjoyed the LGI salesman’s enthusiasm, which made our purchase experience easy and enjoyable. We received photo updates on a regular basis and experienced a good rapport throughout the process. We look forward to seeing the community expand and meeting all of the neighbours.

LGI consultant Neil was very professional, helpful and resourceful. My experience was very pleasant and quick.

I liked the LGI interaction and management during the process to acquire the house.

You can have a home at an affordable price. They can help you.

Kyle allowed me to call him with any questions. Always had an answer or call called back with an answer.

Quality Customer Services and Home

For the most part i am happy with overall experience. However i do have a couple of complaints. I was promised my back yard would be re-seeded and new hay put down. Purchased mid October. Now been just about two months and has yet to be completed. I even reminded the office about it. Two months in and i feel i was given a false promise. Second issue I have is with the installation of the SOD in front and side yards. Looks terrible. They left large gaps between each piece instead of butting them up against each other. Obvious they were cutting corners. I paid extra for a premium lot, and received terrible workmen-ship for said lot. ... More

I overpaid and had to go with their lender only. Construction quality was bad. Had water leak in the house in the first one month after closing.

Our experience purchasing a new construction home by LGI Homes has been incredibly frustrating and disappointing. We knew that no upgrades or customization was allowed with our home, but the builder used the cheapest possible fixtures and finishing touches. Though we moved in over a month ago, we still cannot use our master bathroom because the shower was installed improperly. They are unable to replace the one-piece shower (which we specifically wanted) and will need to replace it with a 3 or 4 piece shower (much harder to clean). However, having this issue addressed has required constant follow up on our end and an ability to meet staff and contractors during business hours. Despite constant communication on our end, no one can give us a timeline for replacement. We have also discovered that our backyard was over-graded, exposing the septic system. This will require new dirt to be brought in and our entire yard to be regraded and re-seeded, after we finally grew grass. Again, this has required constant nagging on our part to make progress. We are ping-ponged between staff, who constantly direct us to someone else. We cannot wait to have these issues remedied, so we can finally unpack fully and move on with our lives. ... More

I would not recommend this builder. They were terrible to work with prior to closing, poor communication, continued to provide every excuse as to why the property was not completed within the timelines given, extended out our closing dates as the house did not inspect in time. Any issues found during the walkthrough were to be addressed within 14 days after closing. We are over a month out, and warranty issues have still not been completed. In addition, we have experienced window leaks, and poor craftsmanship throughout the home - obvious they rushed completion and did as little as needed, without care for the buyer. Stay far away from any LGI community. ... More