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LGI Homes Reviews

What Homeowners Have to Say About LGI Homes.

LGI Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of LGI Homes 245 homeowner reviews to learn why they are the right team to build your new home.

LGI Homes

has 4 out of 5 stars in All Areas

245 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.6

Trustworthiness 3.8

Value 3.9

Responsiveness 3.5

Customer Reviews

LGI Homes - For the most part, kept up to date on progress of the house

  • Anonymous
  • Verified HomeBuyer
  • September 16, 2021
  • Columbia, TN

For the most part, kept up to date on progress of the house

LGI Homes responded:
Thank you for the review!

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Customer service

  • Nancy M.
  • Verified HomeBuyer
  • July 13, 2021
  • Seagoville, TX

LGI dose a great job making you feel important & that we matter as a whole! Overall my experience was such a blessing do to the fact that LGI never made us feel that it wouldn’t be possible to be a home owner threw them! The did a great job to explain everything even from the smallest detail. I’m very happy as well as my family!

LGI Homes responded:
We're glad that you enjoyed the process and working with our team. Congratulations on your new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

LGI Homes - Buying process is great.

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2021
  • Martinsburg, WV

Buying process is great. With the issues we did have, there was no follow up with.

LGI Homes responded:
We're glad you enjoyed the buying process!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

LGI Homes - I liked the LGI interaction and management during the process

  • Didier K.
  • Verified HomeBuyer
  • February 24, 2021
  • Youngsville, NC

I liked the LGI interaction and management during the process to acquire the house.

LGI Homes responded:
Thank you for the review!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

LGI Homes - I was a first time home buyer and the process was quick and easy.

  • Jillian L.
  • Verified HomeBuyer
  • December 17, 2020
  • San Antonio, TX

I was a first time home buyer and the process was quick and easy. I was very nervous going into it. But John helped me and kept in communication with me through the whole process and even after

LGI Homes responded:
Hi Jillian, we truly enjoy helping first time buyers achieve the dream of homeownership and are proud of our simplified process. Thank you for taking the time to leave a review.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

The staff Kyle Ron Anthony Donell everyone has been extra helpful.

  • Kenya R.
  • Verified HomeBuyer
  • November 19, 2020
  • Fuquay Varina, NC

You can have a home at an affordable price. They can help you.

LGI Homes responded:
We love helping make the dream of homeownership come true. Thank you for the review!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

LGI Homes are Affordable and Built to Last

  • Frank H.
  • Verified HomeBuyer
  • October 22, 2020
  • Winter Haven, FL

I love my LGI Home. It's design fits my needs like a glove. The master bedroom in my 3 BR 2 BA home is spacious, quaint, and comfortable. The kitchen has the perfect layout for my cooking needs. One of the things I love most about my LGI home is the electrical outlets. There are plenty available for use. I am very satisfied with my purchase.

LGI Homes responded:
Thank you for the review, Frank! We're happy to hear that you love your new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quality build

  • Anonymous
  • Verified HomeBuyer
  • November 07, 2023
  • Princeton, TX

Pretty solid house and neighborhood. Overall, the housing market is bad right now, so these houses shouldn't cost this much. But very good company and quality builds.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Buy with LGI Homes

  • Daniel C.
  • Verified HomeBuyer
  • September 12, 2023
  • Deltona, FL

Why should you build with LGI Homes? Well, why wouldn't you? We went around to various Builders looking for the perfect fit. We found that with LGI Homes. We walked into the Sales office on a Sunday, with no appointment. They very easily could have told us that they were busy and we would need to make an appointment for a later date/time. They didnt say that. Despite being slammed in the office, Freddy sat with us for an hour and discussed pricing, locations, and explained how the process worked. Unfortunately, the Model that we were most interested in at the time was no longer ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Person who showed me the homes was very professional.

  • Debra F.
  • Verified HomeBuyer
  • May 03, 2023
  • Casa Grande, AZ

The staff in Casa Grande was very thoughtful and answered any questions I asked.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

LGI Homes - Very easy experience.

  • Heidi B.
  • Verified HomeBuyer
  • April 01, 2021
  • Longmont, CO

Very easy experience. Seller and builder were very accomadating

LGI Homes responded:
Thank you for the review, Heidi!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

FANTASTIC customer service

  • James A.
  • Verified HomeBuyer
  • October 28, 2020
  • La Center, WA

Cant go wrong here, no getting outbid with LGI. Pick your house and boom! Done and locked in, pending credit approval of course. Great, positive attitudes from everyone. Houses are similar to each other but spaced out and different enough. Leave you enough to make it your own. Very happy with my home and lgi.

LGI Homes responded:
We are happy to hear that you enjoyed the simple process of buying our homes! Thank you for the review.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Lgi

  • Keishla P.
  • Verified HomeBuyer
  • November 01, 2024
  • Oakwood, GA

They houses should have door bells

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Thankful

  • Pattie R.
  • Verified HomeBuyer
  • September 01, 2024
  • Oxford, NC

Kyle allowed me to call him with any questions. Always had an answer or call called back with an answer.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Michael

  • Debra M.
  • Verified HomeBuyer
  • June 28, 2023
  • Hockley, TX

Christy our lenders was amazing!!!!

Total Score 5


Quality 2

Trustworthiness 5

Value 4

Responsiveness 5

Herman!!!

  • Megan C.
  • Verified HomeBuyer
  • July 30, 2022
  • Zimmerman, MN

We had a really great experience, originally we were looking in elk river and then we Mentioned a townhome in Zimmerman and Herman made the extra trip let us look at a few of them and we fell in love with the home we have now. Small little strip of townhomes waiting to be filled, we were the first on the block. Excited to meet our neighbors! Herman was very kind and helpful and made us feel welcome to our new place!!! Thank you a lot for your help on our first home buy adventure.

LGI Homes responded:
Hi Megan, we are so happy to hear you had a great homebuying experience! Congratulations on your new home!

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

LGI Homes - Once all the kinks are worked out I will be totally satisfied

  • Stephanie A.
  • Verified HomeBuyer
  • January 12, 2021
  • Venus, TX

Once all the kinks are worked out I will be totally satisfied .. There are some deficiencies that have yet to be fixed in my new home

LGI Homes responded:
Thank you for the review! We appreciate your patience as we work through the process of getting those items resolved.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 3

Location

  • Raylon P.
  • Verified HomeBuyer
  • June 23, 2021
  • Forney, TX

Beautiful homes, builder needs to use better wood for fence, first day both side fences poorly put together. I found myself redoing fences second day. But the house itself is a Gem.

LGI Homes responded:
Hi Raylon, we're so glad you are enjoying your new home and the location of the community! We appreciate your feedback. Congratulations on your home!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 2

LGI Homes - The buying experience was great.

  • Anonymous
  • Verified HomeBuyer
  • February 25, 2021
  • Sultan, WA

The buying experience was great. I wish LGI homes offered some customization to the buyers. That would have been nice to put my touch on the house. But overall the finishes are good. Responsiveness to work orders could be better. I have reached out a couple times and would like some communication even if they received the work order and acknowledging it.

LGI Homes responded:
We appreciate your review and feedback. By not offering customization, we are able to take advantage of efficiencies in the construction process and when buying materials that allow us to offer more affordable pricing on our homes. We are proud of the finishes we include and are glad that you are happy with them overall.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

LGI Homes - it was really great service they will do everything to make that

  • Jose R.
  • Verified HomeBuyer
  • July 01, 2021
  • Princeton, TX

it was really great service they will do everything to make that happns! buying a house from them was smooth!! they really know what they doing, no the top of the line in disigne but value is great!!

LGI Homes responded:
We are glad you enjoyed working with our team! Congratulations on your new home.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

The loan process, and learning money management along the way

  • Brenda M.
  • Verified HomeBuyer
  • November 06, 2020
  • Von Ormy, TX

LGI was a great team effort, every time I had a question and needed assistance they were there for us!!

LGI Homes responded:
Thank you, Brenda!

Total Score 5


Quality 3

Trustworthiness 3

Value 5

Responsiveness 3

Great Experience

  • Tyiese W.
  • Verified HomeBuyer
  • March 30, 2023
  • Hagerstown, MD

This is my 3rd home from a new builder and these guys by FAR were the best I’ve ever worked with. During the whole process they addressed my concerns and issues in a timely manner and were there for me in every step of the way. Rich and Rick were fantastic!

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

LGI Homes - I love my house, no complains.

  • Samina A.
  • Verified HomeBuyer
  • June 08, 2021
  • Fort Worth, TX

I love my house, no complains. Thank you!

LGI Homes responded:
Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 2

Responsiveness 1

LGI Homes - Poor workmanship on all cabinet drawers.

  • Anonymous
  • Verified HomeBuyer
  • February 16, 2021
  • Sultan, WA

Poor workmanship on all cabinet drawers. Heating vents not properly installed. Broken sewer pipe under house. Slow leak at water meter.

LGI Homes responded:
We're surprised to hear about the issues you listed. Each of our homes undergo several inspections throughout the construction process, but our homes are backed by several warranties so that we can resolve any items that arise after you close. If you haven't yet, we recommend submitting a claim in our convenient online warranty portal.

Total Score 5


Quality 2

Trustworthiness 2

Value 4

Responsiveness 3

Buyer beware please

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2023
  • Charlotte, NC

The quality and build of the home is not what i was expecting. There screws that were never patched up. There has been an ant infestation since day one. Thr door trim mold is very rough and was never sanded down when painted over. So if you touch it you will scratch yourself on it. I give the home a 4/10

Total Score 5


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

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