LGI Homes Reviews
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What Homeowners Have to Say About LGI Homes.
LGI Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of LGI Homes 245 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Experiencing many issues -
- Anonymous
- Verified HomeBuyer
- June 22, 2023
- Kissimmee, FL
I highly recommend any buyer hire their own home inspector prior to closing- I’ve experienced issues from the start, from the HVAC but installed correctly, electrical issues, hardware coming out of the dry wall, irrigation took weeks to repair, fiber optics were not installed prior to closing so it took 3 weeks after moving in to get Wi-Fi and still after over 5 weeks , I still can’t get cable, clogs in drains for toilet and shower, windows and slider doors are not sealed properly so I have bugs coming in my new home constantly , paint is already chipping on my patio floor and exterior, ...
Total Score 5
Quality 1
Trustworthiness 3
Value 2
Responsiveness 2
I’ve been patient enough tired of not getting called back it is time to do the touch up and fix the problems with the house
- Tim H.
- Verified HomeBuyer
- March 16, 2021
- Cartersville, GA
Awesome experience buying home really made easy just time to touch up and fix problems been very patient
LGI Homes responded:
Thank you for the review, Tim! We're glad you enjoyed our simplified buying process. We do apologize for the delay in getting those items fixed for you. We paused non-emergency warranty work for several months due to COVID-19 and are working through the backlog. We appreciate your continued patience.
Total Score 5
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
LGI Homes - very disappointed in the contractors who built this home.
- Steven H.
- Verified HomeBuyer
- March 17, 2022
- Keenesburg, CO
very disappointed in the contractors who built this home. poor workmanship and dont bother to cleanup after working. found several nails and debris in front and back yard. they dont take pride in what they build
LGI Homes responded:
Hi Steven, we take pride in the quality of our homes and we are disappointed that you are unsatisfied with some of the items in your home. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal at lgihomes.corrigo.com.
Total Score 5
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
LGI Homes - Poor quality, wish I could turn back the clock wouldn't buy this
- Rosa J.
- Verified HomeBuyer
- March 09, 2022
- Hockley, TX
Poor quality, wish I could turn back the clock wouldn't buy this from house. The floors upstairs are horrible, the paint job is like a 4 year old did it. Ect,Ect
LGI Homes responded:
Hi Rosa, we take pride in the quality of our homes and we are disappointed that you are unsatisfied with some of the items in your home. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal at lgihomes.corrigo.com.
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
LGI Homes - It was a good experience working with LGI Homes, they were updating
- Maria R.
- Verified HomeBuyer
- August 18, 2022
- Palm Bay, FL
It was a good experience working with LGI Homes, they were updating me every week with the progress of the construction till the moment of closing. I'm giving them a four star overall because of the time it took to finish the house due to the lack of materials because of covid.
LGI Homes responded:
Hi Maria, we appreciate your patience with our construction delays. We are happy to hear you had a good experience with our team, thank you for choosing LGI Homes!
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Easy to follow process!
- Patrick D.
- Verified HomeBuyer
- January 07, 2021
- Kyle, TX
The process is easy; there is some delay/communication issues that could be fixed, however everything transitioned very smoothly from renting to owning. Just had to make sure I stayed on it.
LGI Homes responded:
Hi Patrick, we are happy that you enjoyed the simplified buying process and appreciate your feedback on the communication delays.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Sales rep
- Angel P.
- Verified HomeBuyer
- December 15, 2020
- Kings Mountain, NC
Ask any questions u want all will be answered
LGI Homes responded:
We strive to answer every question and provide an exceptional customer experience! Thank you for the review.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The price.
- Luis M.
- Verified HomeBuyer
- October 11, 2023
- Deltona, FL
Not satisfy with the way the land was done on the back of the home.proven to moved electric cables in front of the home.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Nice House
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Fort Myers, FL
One year waiting but it was worthy.
LGI Homes responded:
Hi, we appreciate your feedback. Congratulations on your new home!
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Easy
- Levi C.
- Verified HomeBuyer
- January 05, 2021
- Newark, TX
From beginning to closing day the process was simple. We're first time buyers with maybe average credit and I don't think it could've went any smoother. The sales team works to get you approved. I highly recommend especially to first time buyers.
LGI Homes responded:
Thank you for the review, Levi! We are proud to offer a simplified buying process and love when we have the opportunity to help first time buyers achieve their dream of homeownership. Congratulations!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
LGI Homes - David was amazing knew alot and the LGI team help things go smoothly
- Deon G.
- Verified HomeBuyer
- September 09, 2021
- Hockley, TX
David was amazing knew alot and the LGI team help things go smoothly
LGI Homes responded:
Thank you, Deon!
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
LGI Team
- Anonymous
- Verified HomeBuyer
- November 30, 2023
- Conyers, GA
The LGI Team was amazing very responsive and personable. Everyone was eager to help and my Realtor Ashley was a breath of fresh air she calmed me when the process seemed stressful. She was amazing and the Office Manager Meagan was just as awesome and assured when there was no one to assist. Thanks Conyers Team for all your hard work and support!!!
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
LGI Experience
- Ginny P.
- Verified HomeBuyer
- April 18, 2023
- Newcastle, OK
Our experience with LGI has been a good one everyone has been so helpful through the entire process and we love our home!!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
LGI Homes - We had an overall positive experience with purchasing our first
- Tatiana G.
- Verified HomeBuyer
- June 08, 2021
- Gilbert, SC
We had an overall positive experience with purchasing our first home. It was a good learning experience. LGI was great to work with and answered questions quickly.
LGI Homes responded:
Thank you for the review and congratulations on becoming a homeowner!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
LGI Homes - Over all experience good but little bit more transparency and
- Sravan E.
- Verified HomeBuyer
- April 22, 2021
- Liberty Hill, TX
Over all experience good but little bit more transparency and communication could have been better..
LGI Homes responded:
We strive to provide as much information as possible up front and we appreciate your feedback.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
The saler executed precision and customer service through the process.
- Eunice G.
- Verified HomeBuyer
- December 29, 2020
- Zebulon, NC
Quality Customer Services and Home
LGI Homes responded:
Thank you, Eunice!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Review
- Marvin R.
- Verified HomeBuyer
- September 23, 2020
- Forney, TX
The responses to the issues that we've had so far have been excellent.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Hellen
- Hellen W.
- Verified HomeBuyer
- November 14, 2023
- Brooksville, FL
The house has some issues
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Nice house, just wish some issues would be fixed faster
- Keith B.
- Verified HomeBuyer
- October 10, 2023
- Lakeland, FL
I’ve been in the house for over a month now. I like the place and location. Everyone is nice. My only issue is I have been missing a kick plate for my dishwasher, and my back door does not lock. Still waiting for those issues to be addressed.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
LGI Homes - The home was done two weeks before it was scheduled to be done.
- Tricia H.
- Verified HomeBuyer
- November 16, 2021
- Frederick, CO
The home was done two weeks before it was scheduled to be done.
LGI Homes responded:
We're happy that we could get you in your home earlier than expected! Congratulations and thank you for your review.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
LGI Homes - Love it so far
- Mohammadullah A.
- Verified HomeBuyer
- May 13, 2021
- San Antonio, TX
Love it so far
LGI Homes responded:
We're so glad! Congratulations on your new home.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
LGI Homes - Overall LGI was good to work with.
- Anonymous
- Verified HomeBuyer
- October 30, 2020
- Las Vegas, NV
Overall LGI was good to work with. However, there are some things I wish/hope this developer would do. For example, Saddle Brook will have 88 homes when it's finished but there are absolutely ZERO streetlights here. That's not good. Also, as of this writing, there is no signage indicating the name of the property. Not sure if they will. It would make it easier for guests and delivery drivers to find us. I hope LGI will think about these things in the future. Also, apparently they once had a security guard but have since gotten rid of them. Lastly, use semi-gloss paint throughout.
LGI Homes responded:
We're glad you enjoyed working with us and we appreciate your feedback.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Good Buying Experience but Low Quality Materials
- Anonymous
- Verified HomeBuyer
- September 26, 2023
- Hopewell, VA
A very quick and efficient manner selecting the home. The staff was great to work with. However, the materials to build the home are not the highest. For instance, the paint is the lowest quality I have seen in a home. You brush up against it and it automatically puts a mark on the wall. You can't even clean the walls without paint coming off. There are a lot of dry wall mistakes that you can see through the paint as well. The carpet is a low grade and I can already see areas that are showing signs of coming apart. Lastly, the landscaping was rushed and my yard looks like rolling hills.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
First-time Home Buyer
- Anonymous
- Verified HomeBuyer
- August 11, 2022
- Tampa, FL
My experience with LGI has been okay. There were many delays with completion and confusion at closing with amount due. I am not sure if this is typical as this was first home purchase. Once I moved in there were many items overlooked like garage door opener not install, trim not nailed or painted, However with the minor issues I encountered everyone from the sales office staff to groundskeeper to construction manager has been very responsive and helpful in resolving any concerns.
LGI Homes responded:
Hello, we are happy to hear you have received prompt communication from our team about any items that have arisen in your home. We thank you for choosing LGI Homes!
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
The homes was complete by the time I needed to move. They covered the closing cost and it only took $1K to start the buying process.
- Valerie C.
- Verified HomeBuyer
- April 26, 2022
- San Antonio, TX
Great neighborhood, easy buying process and quick move in. Love my new home.
LGI Homes responded:
Hi Valerie, we are so happy to hear you had a great homebuying experience! Congratulations on your new home!
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
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