Skip main navigation

LGI Homes Reviews

What Homeowners Have to Say About LGI Homes.

LGI Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of LGI Homes 265 homeowner reviews to learn why they are the right team to build your new home.

LGI Homes

has 4.1 out of 5 stars in All Areas

265 Reviews in All Areas

Ratings by Category

Overall 4.1

Quality 3.7

Trustworthiness 3.9

Value 4

Responsiveness 3.6

Customer Reviews

LGI Homes - Buying process is great.

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2021
  • Martinsburg, WV

Buying process is great. With the issues we did have, there was no follow up with.

LGI Homes responded:
We're glad you enjoyed the buying process!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

LGI Homes - Excellent working with LGI especially Marc

  • Chris H.
  • Verified HomeBuyer
  • March 23, 2021
  • Windsor, CO

Excellent working with LGI especially Marc

LGI Homes responded:
Thank you, Chris!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

LGI Homes - I liked the LGI interaction and management during the process

  • Didier K.
  • Verified HomeBuyer
  • February 24, 2021
  • Youngsville, NC

I liked the LGI interaction and management during the process to acquire the house.

LGI Homes responded:
Thank you for the review!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

LGI Homes - our end-end process from signing the contract to closing was

  • Sirisha V.
  • Verified HomeBuyer
  • February 23, 2021
  • Princeton, TX

our end-end process from signing the contract to closing was pretty good. no issues, it was seamless

LGI Homes responded:
We take pride in our simplified buying process and we are happy you enjoyed it. Congratulations!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

LGI Homes - Once all the kinks are worked out I will be totally satisfied

  • Stephanie A.
  • Verified HomeBuyer
  • January 12, 2021
  • Venus, TX

Once all the kinks are worked out I will be totally satisfied .. There are some deficiencies that have yet to be fixed in my new home

LGI Homes responded:
Thank you for the review! We appreciate your patience as we work through the process of getting those items resolved.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 3

LGI Homes - I was a first time home buyer and the process was quick and easy.

  • Jillian L.
  • Verified HomeBuyer
  • December 17, 2020
  • San Antonio, TX

I was a first time home buyer and the process was quick and easy. I was very nervous going into it. But John helped me and kept in communication with me through the whole process and even after

LGI Homes responded:
Hi Jillian, we truly enjoy helping first time buyers achieve the dream of homeownership and are proud of our simplified process. Thank you for taking the time to leave a review.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

LGI Homes - First time home owners thanks to LGI!

  • Valerie M.
  • Verified HomeBuyer
  • December 01, 2020
  • Anna, TX

First time home owners thanks to LGI! They made our home buying process so quick and easy. Thank you!

LGI Homes responded:
We are honored to help make the dream of homeownership come true! Congratulations.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The staff Kyle Ron Anthony Donell everyone has been extra helpful.

  • Kenya R.
  • Verified HomeBuyer
  • November 19, 2020
  • Fuquay Varina, NC

You can have a home at an affordable price. They can help you.

LGI Homes responded:
We love helping make the dream of homeownership come true. Thank you for the review!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

FANTASTIC customer service

  • James A.
  • Verified HomeBuyer
  • October 28, 2020
  • La Center, WA

Cant go wrong here, no getting outbid with LGI. Pick your house and boom! Done and locked in, pending credit approval of course. Great, positive attitudes from everyone. Houses are similar to each other but spaced out and different enough. Leave you enough to make it your own. Very happy with my home and lgi.

LGI Homes responded:
We are happy to hear that you enjoyed the simple process of buying our homes! Thank you for the review.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

LGI Homes are Affordable and Built to Last

  • Frank H.
  • Verified HomeBuyer
  • October 22, 2020
  • Winter Haven, FL

I love my LGI Home. It's design fits my needs like a glove. The master bedroom in my 3 BR 2 BA home is spacious, quaint, and comfortable. The kitchen has the perfect layout for my cooking needs. One of the things I love most about my LGI home is the electrical outlets. There are plenty available for use. I am very satisfied with my purchase.

LGI Homes responded:
Thank you for the review, Frank! We're happy to hear that you love your new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

First home made easy.

  • Matthew T.
  • Verified HomeBuyer
  • September 23, 2020
  • San Antonio, TX

Went in to look, 30 minutes later we were moving forward on our new home. Fast, friendly staff that make you feel like you are more than just another sale.

LGI Homes responded:
Hi Matthew, we appreciate your review! Congratulations on your new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Tyiese W.
  • Verified HomeBuyer
  • March 30, 2023
  • Hagerstown, MD

This is my 3rd home from a new builder and these guys by FAR were the best I’ve ever worked with. During the whole process they addressed my concerns and issues in a timely manner and were there for me in every step of the way. Rich and Rick were fantastic!

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

LGI Homes - it was really great service they will do everything to make that

  • Jose R.
  • Verified HomeBuyer
  • July 01, 2021
  • Princeton, TX

it was really great service they will do everything to make that happns! buying a house from them was smooth!! they really know what they doing, no the top of the line in disigne but value is great!!

LGI Homes responded:
We are glad you enjoyed working with our team! Congratulations on your new home.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Location

  • Raylon P.
  • Verified HomeBuyer
  • June 23, 2021
  • Forney, TX

Beautiful homes, builder needs to use better wood for fence, first day both side fences poorly put together. I found myself redoing fences second day. But the house itself is a Gem.

LGI Homes responded:
Hi Raylon, we're so glad you are enjoying your new home and the location of the community! We appreciate your feedback. Congratulations on your home!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 2

LGI Homes - I love my house, no complains.

  • Samina A.
  • Verified HomeBuyer
  • June 08, 2021
  • Fort Worth, TX

I love my house, no complains. Thank you!

LGI Homes responded:
Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 2

Responsiveness 1

LGI Homes - The buying experience was great.

  • Anonymous
  • Verified HomeBuyer
  • February 25, 2021
  • Sultan, WA

The buying experience was great. I wish LGI homes offered some customization to the buyers. That would have been nice to put my touch on the house. But overall the finishes are good. Responsiveness to work orders could be better. I have reached out a couple times and would like some communication even if they received the work order and acknowledging it.

LGI Homes responded:
We appreciate your review and feedback. By not offering customization, we are able to take advantage of efficiencies in the construction process and when buying materials that allow us to offer more affordable pricing on our homes. We are proud of the finishes we include and are glad that you are happy with them overall.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

The loan process, and learning money management along the way

  • Brenda M.
  • Verified HomeBuyer
  • November 06, 2020
  • Von Ormy, TX

LGI was a great team effort, every time I had a question and needed assistance they were there for us!!

LGI Homes responded:
Thank you, Brenda!

Total Score 5


Quality 3

Trustworthiness 3

Value 5

Responsiveness 3

Buyer beware please

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2023
  • Charlotte, NC

The quality and build of the home is not what i was expecting. There screws that were never patched up. There has been an ant infestation since day one. Thr door trim mold is very rough and was never sanded down when painted over. So if you touch it you will scratch yourself on it. I give the home a 4/10

Total Score 5


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Experiencing many issues -

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2023
  • Kissimmee, FL

I highly recommend any buyer hire their own home inspector prior to closing- I’ve experienced issues from the start, from the HVAC but installed correctly, electrical issues, hardware coming out of the dry wall, irrigation took weeks to repair, fiber optics were not installed prior to closing so it took 3 weeks after moving in to get Wi-Fi and still after over 5 weeks , I still can’t get cable, clogs in drains for toilet and shower, windows and slider doors are not sealed properly so I have bugs coming in my new home constantly , paint is already chipping on my patio floor and exterior, ...

Total Score 5


Quality 1

Trustworthiness 3

Value 2

Responsiveness 2

I’ve been patient enough tired of not getting called back it is time to do the touch up and fix the problems with the house

  • Tim H.
  • Verified HomeBuyer
  • March 16, 2021
  • Cartersville, GA

Awesome experience buying home really made easy just time to touch up and fix problems been very patient

LGI Homes responded:
Thank you for the review, Tim! We're glad you enjoyed our simplified buying process. We do apologize for the delay in getting those items fixed for you. We paused non-emergency warranty work for several months due to COVID-19 and are working through the backlog. We appreciate your continued patience.

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 1

LGI Homes - Poor workmanship on all cabinet drawers.

  • Anonymous
  • Verified HomeBuyer
  • February 16, 2021
  • Sultan, WA

Poor workmanship on all cabinet drawers. Heating vents not properly installed. Broken sewer pipe under house. Slow leak at water meter.

LGI Homes responded:
We're surprised to hear about the issues you listed. Each of our homes undergo several inspections throughout the construction process, but our homes are backed by several warranties so that we can resolve any items that arise after you close. If you haven't yet, we recommend submitting a claim in our convenient online warranty portal.

Total Score 5


Quality 2

Trustworthiness 2

Value 4

Responsiveness 3

LGI Homes - very disappointed in the contractors who built this home.

  • Steven H.
  • Verified HomeBuyer
  • March 17, 2022
  • Keenesburg, CO

very disappointed in the contractors who built this home. poor workmanship and dont bother to cleanup after working. found several nails and debris in front and back yard. they dont take pride in what they build

LGI Homes responded:
Hi Steven, we take pride in the quality of our homes and we are disappointed that you are unsatisfied with some of the items in your home. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal at lgihomes.corrigo.com.

Total Score 5


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

LGI Homes - Poor quality, wish I could turn back the clock wouldn't buy this

  • Rosa J.
  • Verified HomeBuyer
  • March 09, 2022
  • Hockley, TX

Poor quality, wish I could turn back the clock wouldn't buy this from house. The floors upstairs are horrible, the paint job is like a 4 year old did it. Ect,Ect

LGI Homes responded:
Hi Rosa, we take pride in the quality of our homes and we are disappointed that you are unsatisfied with some of the items in your home. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal at lgihomes.corrigo.com.

Total Score 5


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

HAPPY

  • Frances B.
  • Verified HomeBuyer
  • November 07, 2024
  • Bennett, CO

It was a nervous and exciting experience for being first time home buyers . I can't belive it I have a very nice and Comfortable home .

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

LGI Homes - It was a good experience working with LGI Homes, they were updating

  • Maria R.
  • Verified HomeBuyer
  • August 18, 2022
  • Palm Bay, FL

It was a good experience working with LGI Homes, they were updating me every week with the progress of the construction till the moment of closing. I'm giving them a four star overall because of the time it took to finish the house due to the lack of materials because of covid.

LGI Homes responded:
Hi Maria, we appreciate your patience with our construction delays. We are happy to hear you had a good experience with our team, thank you for choosing LGI Homes!

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Narrow Reviews by Area

  • Martin-St. Lucie-Okeechobee Counties, FL - Coming soon!
  • Melbourne, FL - Coming soon!
  • Minneapolis-St. Paul, MN - Coming soon!
  • Nashville, TN - Coming soon!
  • Oklahoma City, OK - Coming soon!
  • Orlando, FL (10)
  • Phoenix-Mesa, AZ - Coming soon!
  • Portland-Vancouver, WA - Coming soon!
  • Provo-Orem, UT - Coming soon!
  • Raleigh-Durham-Chapel Hill, NC (16)
  • Richmond-Petersburg, VA - Coming soon!
  • Salem, OR - Coming soon!
  • San Antonio, TX (15)
  • Seattle-Bellevue, WA - Coming soon!
  • Tampa-St. Petersburg, FL - Coming soon!
  • Tucson, AZ - Coming soon!
  • Washington, WV - Coming soon!
  • Wilmington, NC - Coming soon!
  • York, PA - Coming soon!