LGI Homes Reviews

I was so excited to move into my new home; however, the craftsmanship is noticeably subpar. The paint job has been the biggest eyesore (missing paint as well as dripping paint in spots). There were also issues with a hole in one shower that was pitifully patched in an effort to hide it from the buyer which was very disconcerting and missing trim work that needed to be addressed during the final walk through. The house will hopefully be what I thought it would be, but not without my efforts to fix things that shouldn’t have been a problem from the get go.

I would like people to know: home buying is a little stressful getting all the documents : getting this and getting that: but , it’s worth it once you get into the home: lots of forms and paperwork has a Time stamp on them.,

We are happy and quite surprised that LGI came in on time completing the home. That has never been done in our experience with new home builders. Besides small glitches we are able to see at this time, we are happy with the workmanship. We did find ourselves shaking our heads a bit. No towel bars in bathrooms. That was a first in buying a new home. We feel it is a small expense and they should have been provided. Instead, we had to install them after moving in. Last negative was pretty annoying for us. LGI partners with ADT by having some equipment inside allowing them to call it a "smart home." It is nothing more than a gimmick to allow ADT to push alarm systems and contracts. 80% of the equipment is useless if you choose not to contract with ADT. LGI does not provide any adequate information on how to use the equipment, other than referring you to ADT. In turn, ADT will not allow you to use the equipment in your own home without contracting with them. They are also very pushy in their tactics. We had to completely remove all the ADT equipment from our home to be free from them. Doing so, leaves some holes in the walls to be fixed at your expense. LGI needs to end their relationship with ADT. If we were buying the home over again, we would not allow ADT equipment to be placed in our home. This partnership creates a very unnecessary bad reflection on LGI. One month in, we are happy with our home overall. Hopefully everything stays that way. ... More

The hard sakes to use loan depot was a huge disappointment and regret using the company ! Most unprofessional company I have ever used! The final walk through work is still not started 30 days after closing and no need on when it will get done.

The home buying process was smooth and convenient. Unfortunately the home was constructed shoddily with notable lack of quality control. Case in point, the fridge was broken/defective on move-in and to this day (1 month later) I’m still waiting on the manufacturer’s warranty to fix the useless appliance.

This was my first time purchasing a home and although I thought I was prepared I was not. I was taken in by the immediate aesthetic and enthusiasm of our sales rep of the home but the more and more I continued to look at the home and actually live in it I realize It’s pretty cheaply made and have began to notice all the flaws and poor workmanship. The subdivision doesn’t really offer a whole lot for the size that it continues to grow into. This definitely has prepared us for our next purchase in the future.

We purchased our home and we were able to walk through the home while it was being built. We pointed out a few flaws one of which was a hole in the subfloor on the second floor. Which was not repaired prior to carpet installation. We couldn’t find it during the home inspection but found it after the closing. They had to come out and remove the carpet in the area and repair the floor. The rear porch roof was missing tie ins to the support beams. The fixed prior to siding installation. During our first week in the home noticed Refrigerator door was bent and wouldn’t close properly. They had it out multiple times during construction and may have known that it wasn’t working properly. Warranty repair man ordered new door estimated 6-8 weeks before repair could be done no refrigerator during this time offered by whirlpool a gift card to purchase a small refrigerator until it’s repaired. Anticipated having walk up stairs to the attic as we were shown in the model got a boxed hole in the ceiling with limited access. Very disappointed at this point 4 weeks into the home poor quality for the price. We will be turning in the HVAC unit leaking all over little to no cooling upstairs. Windows are also poor quality. Seems like a rush to build very cheaply and charge premium price for low quality. ... More

We were very disappointed when we learned the upscale option package was not available at this location. The availability of this option was what was originally attracted us to your properties but we chose to settle for Keenesburg in order to achieve the square footage we needed. The sales guy/Hugh was excellent. We grossly underestimated the train/highway noise and the lack of infrastructure/services.

The entrance of the urbanization is in poor condition the common area is ugly. And we found some problems in the painting of the house.

I hired a third party inspector to double check the work on this house and found it to be of quality construction. the home price for what they are in Colorado is fair but the whole housing market here is grossly overpriced. You'll be satisfied if you don't actually expect them to fix anything or follow up on warentee items. If you are a do it your self kinda person you can get a decent new home. Watch out for HOA which was established before the neighborhood and wants to be notified of every flower or blade of grass you plant in your yard. They don't get back to you quickly, nor do any of them live here so you can miss out on sale items if you want to do any of the required landscaping in your unfinished back yard. You also aren't provided with the covenants or restrictions at closing so you have no idea that you are violating any rules until you get a surprise notice from them. I would be pretty happy if not for the above mentioned issues. Overall, the houses are decent and reasonable for the Denver area. ... More

The finishing on the home was poor. The painting looks like it was done by amateurs. It is messy and there are lots of drip and brush marks. The drywall is already showing nail holes and tape is coming off at corners. The cabinets and woodwork are marked with drywall mud and the putty and caulking are messy insufficient or not done. There are several places where the trim was nicked up or did not meer the floor/seam. The carpet edges were full of nails that stick up. The final cleaning was extremely poor. None ot the closet fixtures were cleaned off and neither were the tops of door frames, our cloths have been covered with white powder from the lack of a simple wipedown. It seems like an attitude of "well, its not my house, it looks good enough" .LGI needs to get better contractors or supervise them better. Disappointed in the finishing for the price we paid. ... More

In Texas, LGI has been building and selling homes at a breakneck pace. The quality control is poor. The home was handed over to me when the work was not complete. There have been over 15 issues that I reported, including a couple of significant defects found by the home inspector that I hired. After a month. some of these have not been addressed yet. The staff onsite is very nice but they have been placed in a situation where too many homes have too many issues for them to track and fix.

The home buying process was great but when moving in we notice a lot of things that could've been done differently about this house. Like they could've made sure that the cabinets all we're put on correctly with no gaps, they also could've done a better job with the walls by putting some type of coat on them so they wouldn't get messy while moving in. The countertops should've been stained as well. They also should've put cable wiring throughout the house instead of just the master room and living room.

I bought the Guadalupe plan here at Ghost Hollow Estates. Beautiful home and great price, but the workmanship needs work. The house seemed to have been built in a rush and we were left with a lot of cosmetic issues. We are still waiting for them to get fixed and it’s been over a month. Only one major issue, our water heater pipe broke, but that was replaced fairly quickly. Other than that, quiet community and friendly people. Overall decent experience, but beware... you will have tons of cosmetics issues!

Just purchased home and I have a laundry list of internal issues. I put in work order requests 3 weeks and only the toilet issue is addressed. There are structual wall issues, structural ceiling issues, appliance issues, garbage disposal leak, toilet not secured to the floor, etc. No word or contact from anyone about the issues or an ETA. This is my 3rd brand new build and I have NEVER had all these issues. Not sure what construction company they use but they are slapping these houses together like doll houses.

3 days after I moved in the cabinet fell off and the light fixture came off. Felt rushed during closing. Other than that it was ok. Nice home ok area.

Disappointed with a few things. Communication, maintenence responses and updates as well as was given the wrong paperwork for my appliances when I moved in.

Unfortunately the dream of my family was to buy a new house to prevent problems for a long time, but the quality of the material and the quality of the work that the builders did is super bad, parts are shutting many holes in the walls that are appearing out of nowhere, the patio is not even with many holes because they did not level it properly, and there are many more and I am still waiting for an answer to correct them,The door that connects the kitchen to the garage was peeling off the hinge and more

total disregard for a work order scheduled .

I love the layout of our house but the experience hasn’t been the best and the construction is sloppy. To start off, our closing date was delayed multiple times and each time we were notified days before the date scheduled. Each time being told they want our house to be “perfect.” We were then given our house and off the bat were told the trim quality wouldn’t be the best, our stove was damaged and we didn’t have gutters yet. As we moved in we started finding more issues and noticed how sloppy of a job was done. There are dents and what looks like covered holes throughout. The walls have chunks of plaster I think that weren’t smoothed out and paint all over the floors and carpets. All minor stuff that can be fixed, but super disappointing I’m going to have to fix it myself when this is brand new construction. I submitted work orders for bigger issues found, it’s been almost a month and I’ve only heard from the person I assume manages the work orders just checking in and no one else. Who knows when or if this stuff will get fixed, fingers crossed. Also, still don’t have gutters and still have a damaged stove, never heard back on that either. Everyone hyped us up on getting our house perfect and taking care of us just to disappoint. ... More

Sinking front yard. Peeling roof. Doors that don’t latc shut. A stained carpet. Chipped back patio concrete. Wood floors that click because the foundation underneath is not level. I could go on and on. The worst part is just getting ahold of someone. We’ve been here two months. Can’t wait to move.

Hard to get things fixed when construction is complete.

After closing we found many issues and still new ones popping up. Too many to list. The houses are built quickly with cheap materials and zero attention to detail. Spoke to one of the builders and tried speaking with the sales manager but that was an absolute waste of time. Guess I’ll try the warranty process for the things that can be fixed. However, based on my experience with the Avalon North team, we have zero expectations. We will do another review on other platforms at that point. So disappointed in LGI. For anyone considering LGI please do your homework and if possible have someone monitor the build from start to finish. ... More

Everything about LGI homes are bad. Buyer beware. I am aware that I bought a $200k home and not a $400k home but this is more of a $100k home. I have seen newt model modular homes built with better quality materials than my new construction LGI home. After 1 month in my new home, I am preparing to sale by the end of this year. I will never buy another LGI home.

PROs Angie went above and beyond what I would have expected ANY agent to do. I would recommend her to my grandmother. Raymond was extremely fast and very responsive to all issues that came up during the closing process to ensure we were able to close on time. CONs To start they zoned the lot and house we originally bought for the wrong house and could not change it, in an attempt to fix the issue they offered us a different lot for same price but closing would be pushed back 6 months. We scheduled our closing and 3 days before closing they informed us they moved the closing date because they don’t do closings for the first 3 days of the months. For the last month before closing nothing was done to fix issues on the house which lead to work being done while we were moving in our belongings. In the first week after closing we had the master bathtub clogged because there were nails and plumbers putty stuck in the drain and there was a broken wire in the wall which caused half the lights in the master bedroom not to work. ... More