LGI Homes Reviews in Austin, TX

Darrell is the best

The sales team was transparent, the loan process was seamless and the construction team did a great job on the quality of the home!

The detailing and the craftsmanship delivered are outstanding. Would highly recommend LGI to first time buyers.

Our salesman “Bo” did a great job keeping us updated on the progress of the build. We could text him and he would answer any questions or concerns we had.

The process is easy; there is some delay/communication issues that could be fixed, however everything transitioned very smoothly from renting to owning. Just had to make sure I stayed on it.

Over all experience good but little bit more transparency and communication could have been better..

The excitement of buying a new home goes away once you move in and notice all the details where workers just were careless. Some people think we just should be glad we got a home. I don't think like that. I should just be glad my roof is not leaking.

LGI and Loan Depot made it possible for me to become a homeowner and get out of the apartment for just a little more money per month. The location was great and the house is super nice and roomy. The communication between sales and the customer was very poor. The construction team knocked the home out in time but the paperwork was not completed. This took an extra month to get together and pushed closing back several times. Had the paperwork been done sooner, or, they just had communicated that the house would be ready way sooner than closing then the process would have been much smoother. They forgot my closing disclosure, which is the main document, when I showed up to close. I still got the keys and eventually got it settled. The lender asked for several documents randomly instead of just a list here or there. They seemed to keep needing things and providing documentation for things I had provided. I assume they are just doing their job and required for USDA loans. Lots of areas that were unpredictable with lack of informing but in the end I love the new home. I understand everyone is really busy so hoping it improves in the future as the process sucked some of the fun out of the experience. My friends and family thought it was way nicer and bigger in person than the pictures. They crank the homes out and turn dreams into reality so I am very pleased once getting over the hurdles. The grass didn’t get rolled but hoping it will flatten out over time and only 2 small cars or 1 regular truck will fit in the garage. Overall it was a great decision and my dog loves the yard. Thanks LGI and LoanDepot. ... More

There were quite a lot of issues found during the 3rd party inspection that I paid for just before the final walk through. The builder was very responsive and fixed most of the issues. Just on the day of the closing, builder found issue with condensation of the refrigerator and water puddles in the front porch due to the slope of the concrete walk way not being away from the house (foundation). Builder had to relay the concrete after closing and get the refrigerator issue fixed. A lot of co-ordination was required to get this done (especially after closing and for a remote buyer).

PROs Angie went above and beyond what I would have expected ANY agent to do. I would recommend her to my grandmother. Raymond was extremely fast and very responsive to all issues that came up during the closing process to ensure we were able to close on time. CONs To start they zoned the lot and house we originally bought for the wrong house and could not change it, in an attempt to fix the issue they offered us a different lot for same price but closing would be pushed back 6 months. We scheduled our closing and 3 days before closing they informed us they moved the closing date because they don’t do closings for the first 3 days of the months. For the last month before closing nothing was done to fix issues on the house which lead to work being done while we were moving in our belongings. In the first week after closing we had the master bathtub clogged because there were nails and plumbers putty stuck in the drain and there was a broken wire in the wall which caused half the lights in the master bedroom not to work. ... More

Everything thing was so exciting until I moved in. I bought a two storie house. The bottom floor is spot less its actually perfect. But let me tell you about my second floor. You guys sold me a house that wasn't even ready to be sold every single room in here has uneven floors. They came to "fix" the worst part in my master bedroom. The wood was wet and puffy. Sooner or later that will become moldy because of it being wet before. I have a 4 year old son running around the house. I wouldn't want him to get any type of sickness because of this. It's been well over a month now and nothing has been fix. My carpet is still pull of the ground. LGI hasn't even sent my form to the trash landfill place so I can be able to throw away my trash. Do you guys know what its like to have a month worth of trash in your garage. What it smell like? ... More

There are lot of issues which was reported before the closing during the final walkthrough. It is almost one and half month and all issues are still not resolved. Basic Fixture which every builders provides (Towel rail in bath, Outside bell...) are not part of LGI homes fixture which is very strange.

House was delivered without proper cleaning , and still some thing unfinished . Was told they will be done right after closing but they never did, also the quality of construction is bare minimum.