LGI Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About LGI Homes.
Read all 34 verified reviews from homeowners that built a new home with LGI Homes in the Dallas area. Dallas homeowners have rated LGI Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of LGI Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
LGI Homes in Dallas Area
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Customer Reviews
Joey and Rachel
- Davonte B.
- Verified HomeBuyer
- May 06, 2026
- Princeton, TX
Between Rachel and Joey providing seamless efforts on our part smooth transactions, clarity and informational my families experience couldn’t have been any better. I have nothing bad to say regarding this company or the individuals within helping dreams like mine come true.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Thanks!!
- Eddie C.
- Verified HomeBuyer
- February 04, 2026
- Princeton, TX
Throughout the entire process, they were very helpful and attentive to everything. Gerardo's attention and assistance were exceptional. I recommend them 100%. Thank you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very good service and quilty home
- Ralph H.
- Verified HomeBuyer
- January 21, 2026
- Crandall, TX
They are very nice and they help you too get your home as quick as possible with no problem at all this is a good place to buy your new house it's very quiet and nice and friendly people to work with
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
VERY HELFULL
- Kevin B.
- Verified HomeBuyer
- September 03, 2024
- Hutchins, TX
IT WAS STRESS FULL BUT WE MADE IT
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Anonymous
- Anonymous
- Verified HomeBuyer
- August 29, 2024
- Ponder, TX
I’m very Happy and Satisfied with my new Home I love how Beautiful the community is and how friendly my neighbors are.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed from what was promised
- Anonymous
- Verified HomeBuyer
- November 29, 2023
- Princeton, TX
When we visited LGI they were huge in talking about their workmanship and how they build quality. Let me tell you that is not the case they have poor workmanship and the quality of work is poor and when you ask for it to get fixed they say that is the way it’s suppose to be. Make sure to take the time to do your walk thru as the home has so many issues before you get there. Then do it again because they don’t fix them. When they do they have a bad attitude like you have issues. I do love my home but we decide next time we will not buy LGI
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 3
Quality build
- Anonymous
- Verified HomeBuyer
- November 07, 2023
- Princeton, TX
Pretty solid house and neighborhood. Overall, the housing market is bad right now, so these houses shouldn't cost this much. But very good company and quality builds.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
New house with a lot issues
- Mauricio R.
- Verified HomeBuyer
- July 27, 2023
- Princeton, TX
Unfortunately the dream of my family was to buy a new house to prevent problems for a long time, but the quality of the material and the quality of the work that the builders did is super bad, parts are shutting many holes in the walls that are appearing out of nowhere, the patio is not even with many holes because they did not level it properly, and there are many more and I am still waiting for an answer to correct them,The door that connects the kitchen to the garage was peeling off the hinge and more
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Smooth and easy homebuying experience
- Brian W.
- Verified HomeBuyer
- July 25, 2023
- Princeton, TX
From day 1, Trent at the sales office has been great and walked us though the entire homebuying process from start to finish, answering any questions or concerns I had along the way. Very responsive and made me feel comfortable with choosing LGI. The final walkthrough with the gentleman from construction was very informative and thorough. Overall, I've been quite happy with my experience with LGI so far.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Poor construction quality, too many issues in the houses, poor systems to track and close defects
- Mudita A.
- Verified HomeBuyer
- May 31, 2022
- Ponder, TX
In Texas, LGI has been building and selling homes at a breakneck pace. The quality control is poor. The home was handed over to me when the work was not complete. There have been over 15 issues that I reported, including a couple of significant defects found by the home inspector that I hired. After a month. some of these have not been addressed yet. The staff onsite is very nice but they have been placed in a situation where too many homes have too many issues for them to track and fix.
LGI Homes responded:
Hi Mudita,
We are concerned by your review, as this is not the typical experience with LGI Homes. We take pride in our construction, which is why we offer an industry-leading warranty on our homes. Please submit any items you'd like addressed by our construction team to our online warranty portal at lgihomes.corrigo.com. We appreciate your patience as our team works through your items.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 2
LGI Homes - We waited for 4 1/2 hours to sign paperwork because they had
- Ayanada R.
- Verified HomeBuyer
- April 26, 2022
- Ferris, TX
We waited for 4 1/2 hours to sign paperwork because they had wrong information; their fault not ours. Repairs needed on the inside of the house, no communication and people don’t keep their appointments and don’t have the courtesy to contact us to say they are running late or not showing up at all!! I will not recommend LGI homes. Leaving messages with LGI contact go unanswered! VERY disappointed! Like a car salesman, they sell you the car then forget you.
LGI Homes responded:
Hi Ayanada, we are disappointed to hear your feedback as this is not the typical LGI Homes experience. We apologize for any lack of communication from our team and we have sent your information to management to investigate further. If you haven't already, please send any warranty requests to our online warranty claims portal at lgihomes.corrigo.com. Thank you.
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Communication
- Jennifer D.
- Verified HomeBuyer
- January 18, 2022
- Forney, TX
Ben was really great about keeping us updated with everything we needed to know.
LGI Homes responded:
Hi Jennifer, we are happy to hear you had a great experience. Congratulations on your new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Customer service satisfactory
- Galang M.
- Verified HomeBuyer
- August 17, 2021
- Forney, TX
Elaine was outstanding, great customer services. She updated us throughout the whole process, gave pictures/video of the completion of the timeline. Because of her we bought our 2nd home from her again.
LGI Homes responded:
We are so glad you enjoyed working with your New Home Consultant! Thank you for the review.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
LGI Homes - I had the most welcoming experience with LGI homes.
- Christine H.
- Verified HomeBuyer
- August 08, 2021
- Anna, TX
I had the most welcoming experience with LGI homes. Benjamin, and Dustin helped us with the tedious process, and were accommodating to all of our questions and concerns. If you're looking for great homes and affordable prices, this is the place for you! We moved into our new house a month ago, and Benjamin was more than happy to answer all of our questions even after the paperwork process. Thanks LGI homes!
LGI Homes responded:
Thank you for the review, Christine! Congratulations on your new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
LGI Homes - It was a great buying experience.
- Kal M.
- Verified HomeBuyer
- August 01, 2021
- Princeton, TX
It was a great buying experience.
LGI Homes responded:
Thank you for the review!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The speed to close in spite of issues.
- Raghu C.
- Verified HomeBuyer
- July 29, 2021
- Sanger, TX
Do not close on the house if there are known issues. On the walk-through, I was promised that the issues will be addressed before the closing. Unfortunately not. And severely lacking in response to my repeated requests to fix known issues.
LGI Homes responded:
Hi Raghu, we are sorry about the delay in getting those items resolved. We have contacted our local team and requested that they follow up with you on any outstanding warranty claims.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
First home
- Shanisha W.
- Verified HomeBuyer
- July 24, 2021
- Seagoville, TX
This was our first time buying a home so we could not compare even if we wanted to. We experienced some patches but no matter the issue our salesman (Nick) was ready to respond and keep us motivated! Thanks again LGI we hope to do it again someday!
LGI Homes responded:
Congratulations on buying your first home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Customer service
- Nancy M.
- Verified HomeBuyer
- July 13, 2021
- Seagoville, TX
LGI dose a great job making you feel important & that we matter as a whole! Overall my experience was such a blessing do to the fact that LGI never made us feel that it wouldn’t be possible to be a home owner threw them! The did a great job to explain everything even from the smallest detail. I’m very happy as well as my family!
LGI Homes responded:
We're glad that you enjoyed the process and working with our team. Congratulations on your new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
LGI Homes - it was really great service they will do everything to make that
- Jose R.
- Verified HomeBuyer
- July 01, 2021
- Princeton, TX
it was really great service they will do everything to make that happns! buying a house from them was smooth!! they really know what they doing, no the top of the line in disigne but value is great!!
LGI Homes responded:
We are glad you enjoyed working with our team! Congratulations on your new home.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 3
Great sales and mortgage team
- Joseph W.
- Verified HomeBuyer
- June 23, 2021
- Sanger, TX
The sales persons was on point and very open and communicated on time ....the mortgage team was on point and very helpfull.....
LGI Homes responded:
Thank you, Joseph!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Location
- Raylon P.
- Verified HomeBuyer
- June 23, 2021
- Forney, TX
Beautiful homes, builder needs to use better wood for fence, first day both side fences poorly put together. I found myself redoing fences second day. But the house itself is a Gem.
LGI Homes responded:
Hi Raylon, we're so glad you are enjoying your new home and the location of the community! We appreciate your feedback. Congratulations on your home!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 2
LGI Homes - Great location and well organized
- Anonymous
- Verified HomeBuyer
- June 15, 2021
- Princeton, TX
Great location and well organized
LGI Homes responded:
Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
LGI Homes - Rates are changing so rapidly even after we agreed for a rate
- Srinivas P.
- Verified HomeBuyer
- April 22, 2021
- Forney, TX
Rates are changing so rapidly even after we agreed for a rate verbally.
LGI Homes responded:
There has been a lot of fluctuation in the market. We appreciate your understanding!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
LGI Homes - our end-end process from signing the contract to closing was
- Sirisha V.
- Verified HomeBuyer
- February 23, 2021
- Princeton, TX
our end-end process from signing the contract to closing was pretty good. no issues, it was seamless
LGI Homes responded:
We take pride in our simplified buying process and we are happy you enjoyed it. Congratulations!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The helpful staff.
- Marcus B.
- Verified HomeBuyer
- February 17, 2021
- DeSoto, TX
I kept going back and forth with FHA and VA, VA and FHA. I finally stuck with VA. They were very patient with me and they got it done. I couldn't be more pleased. This is my 2nd LGI home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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