LGI Homes Reviews in Fort Worth, TX
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What Fort Worth Homeowners Have to Say About LGI Homes.
Read all 17 verified reviews from homeowners that built a new home with LGI Homes in the Fort Worth area. Fort Worth homeowners have rated LGI Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of LGI Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
LGI Homes in Fort Worth Area
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Customer Reviews
Bryce made this an amazing experience for me.
- Svetlana L.
- Verified HomeBuyer
- August 10, 2024
- Fort Worth, TX
This was my first house to purchase and Bryce made this experience so easy. I love my home, LGI is a great company to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
So far so good . Just moving in
- Serena S.
- Verified HomeBuyer
- June 19, 2024
- Fort Worth, TX
I had the pleasure of meeting Steven. He helped me in such a great fashion. Yes it’s stressful but this guy was fantastic in my process and decision making. Love my new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Patrick
- Patrick L.
- Verified HomeBuyer
- September 12, 2023
- Fort Worth, TX
Great experience, i love this home. First time buyer on my own. Lgi team made it happen!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
How quick everyone got back to you and took care of all my needs
- Chantal B.
- Verified HomeBuyer
- July 20, 2021
- Newark, TX
Fantastic Experience with Shea Benedict as my LGI representative.
LGI Homes responded:
We're glad you enjoyed working with your New Home Consultant! Thank you for the review.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
LGI Homes - Over all it was exceptional, great customer service.
- Diana M.
- Verified HomeBuyer
- January 28, 2021
- Fort Worth, TX
Over all it was exceptional, great customer service. Very good follow up and closing. Appreciated
LGI Homes responded:
Thank you for the review!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The sales person’s responsiveness no matter day or time.
- Heidi L.
- Verified HomeBuyer
- December 21, 2021
- Fort Worth, TX
As a new homeowner I felt completely overwhelmed in searching for a home. The chaos of that experience ended with walking into LGI homes. My sales person kept me in the loop on every single thing and even answered my off the wall questions with ease and understanding. He called me every Thursday with an update whether it was good news or bad news on the process of the build. This was so necessary for my peace of mind as I was in a lease before closing in my home. The lenders stayed in contact with me as well and always returned phone calls, which is a scarcity this day in age. I appreciated ...
LGI Homes responded:
Hi Heidi, thanks for taking the time to leave a review. We are happy to hear about your great experience with your New Home Consultant and we appreciate your feedback. We hope you enjoy your new home!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
LGI Homes - Once all the kinks are worked out I will be totally satisfied
- Stephanie A.
- Verified HomeBuyer
- January 12, 2021
- Venus, TX
Once all the kinks are worked out I will be totally satisfied .. There are some deficiencies that have yet to be fixed in my new home
LGI Homes responded:
Thank you for the review! We appreciate your patience as we work through the process of getting those items resolved.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 3
LGI Homes - I love my house, no complains.
- Samina A.
- Verified HomeBuyer
- June 08, 2021
- Fort Worth, TX
I love my house, no complains. Thank you!
LGI Homes responded:
Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Value 2
Responsiveness 1
Easy
- Levi C.
- Verified HomeBuyer
- January 05, 2021
- Newark, TX
From beginning to closing day the process was simple. We're first time buyers with maybe average credit and I don't think it could've went any smoother. The sales team works to get you approved. I highly recommend especially to first time buyers.
LGI Homes responded:
Thank you for the review, Levi! We are proud to offer a simplified buying process and love when we have the opportunity to help first time buyers achieve their dream of homeownership. Congratulations!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Somewhat Content
- Michelle B.
- Verified HomeBuyer
- June 20, 2024
- Fort Worth, TX
I was so excited to move into my new home; however, the craftsmanship is noticeably subpar. The paint job has been the biggest eyesore (missing paint as well as dripping paint in spots). There were also issues with a hole in one shower that was pitifully patched in an effort to hide it from the buyer which was very disconcerting and missing trim work that needed to be addressed during the final walk through. The house will hopefully be what I thought it would be, but not without my efforts to fix things that shouldn’t have been a problem from the get go.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 4
LGI Homes - The entrance of the urbanization is in poor condition the common
- Maria P.
- Verified HomeBuyer
- December 16, 2020
- Newark, TX
The entrance of the urbanization is in poor condition the common area is ugly. And we found some problems in the painting of the house.
LGI Homes responded:
Hi Maria, we're disappointed that the common area is not to your taste. Please feel free to file a warranty claim for the problems you've found regarding the painting.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Bad workmanship. We truly wish we didn’t buy.
- Stephen K.
- Verified HomeBuyer
- April 19, 2021
- Newark, TX
Sinking front yard. Peeling roof. Doors that don’t latc shut. A stained carpet. Chipped back patio concrete. Wood floors that click because the foundation underneath is not level. I could go on and on. The worst part is just getting ahold of someone. We’ve been here two months. Can’t wait to move.
LGI Homes responded:
Hi Stephen, we're extremely surprised to hear about the problems you have been having. If you haven't already, please file a warranty claim through our online portal. This is the most efficient way for our team to evaluate and resolve these items for you.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
Our sales rep Steven was great!
- Anonymous
- Verified HomeBuyer
- February 09, 2021
- Fort Worth, TX
Hard to get things fixed when construction is complete.
LGI Homes responded:
We're glad that you enjoyed working with your New Home Consultant! We had to pause most warranty work for several months due to COVID, so we are experiencing some delays in getting claims resolved. We appreciate your patience.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Tile company was the easiest process during our experience.
- Heather S.
- Verified HomeBuyer
- September 16, 2020
- Venus, TX
Chris, our sales rep was awful and untruthful throughout the buying process. It really made me question or decision to buy an LGI home. Our lender Dora was unresponsive and hard to get answers from. We were pretty much in the dark for most of the home buying process.
LGI Homes responded:
Hi Heather, we are extremely surprised and disappointed to hear that you felt in the dark throughout the process. That is not our typical experience and we appreciate your feedback so we can look into what happened.
Total Score 2
Quality 3
Trustworthiness 1
Value 5
Responsiveness 1
Already needing minor fixes after only a month
- Kristal P.
- Verified HomeBuyer
- September 16, 2020
- Venus, TX
Haven’t been here a month and already needing minor repairs. Details to the home are rushed and sloppy
LGI Homes responded:
Hi Kristal, the great news is our homes are backed by several warranties! Please submit a claim through our on-line portal so that we can work on getting those items fixed for you.
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Bad quality on house.
- Cody C.
- Verified HomeBuyer
- July 13, 2021
- Newark, TX
Horrible experience. Was told we would for sure close in may but never happened as they informed me they could not connect power to house and it would take another 2 weeks. I called the superintendent of the electric company and they had power the next day. Once moved in the painter they hired did some of the worst job I have seen. I have family that own painting companies and they inspected it and informed me that this was shotty work. Paint spots on floor in bathrooms and you can see the drywall tape splitting in some areas. Wet spot in drywall garage as they roofers took a long time to ...
LGI Homes responded:
Hi Cody, we are disappointed that you are not satisfied with your home. Occasionally things outside of our control force us to delay closing. We do what we can to prevent this as we know that it is a frustrating experience. We are surprised about your experience with the painter and we appreciate your feedback. If there are any other items you are unhappy with, please feel free to file a warranty claim through our online portal so that we can help resolve it.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
No Follow Up
- Richard H.
- Verified HomeBuyer
- October 20, 2020
- Venus, TX
The home is great. The problem is that there were things wrong with the home and when I ask when these things will be fixed I get " we will get it taken care of." then nothing. no call back no email saying this is where we are at and this will be resolved. NOTHING. Been going on for a month now...
LGI Homes responded:
Thank you for your feedback! We did have to delay most warranty work for a while due to COVID-19, but we are working to resolve all outstanding claims as quickly as possible. If you haven't already, please be sure to submit a claim through our online portal.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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