LGI Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About LGI Homes.
Read all 15 verified reviews from homeowners that built a new home with LGI Homes in the Houston area. Houston homeowners have rated LGI Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of LGI Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
LGI Homes in Houston Area
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Customer Reviews
MY EXPERIENCE
- Debra W.
- Verified HomeBuyer
- November 06, 2024
- Conroe, TX
From the start of the process to the end, I was served with professionalism, honesty, the entire team made themselves available for all questions and concerns that I presented. After the purchase was completed, they reached out to followup to see if I had any questions and if anything was needed, encouraging me feel free to contact them immediately with any issues that may arise!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
LGI Homes - Efficient and helpful.
- Ana D.
- Verified HomeBuyer
- April 27, 2021
- Iowa Colony, TX
Efficient and helpful. Great value and properties
LGI Homes responded:
Thank you for the review!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The sales associate that showed me the home I purchase, will very knowledgeable and professional.
- Harry F.
- Verified HomeBuyer
- February 16, 2021
- Iowa Colony, TX
The LGI Homes are well build and anyone looking for a quality build home should look no further. Why, because I recommend that you purchase from this company. I stand by written statement.
LGI Homes responded:
Thank you for the review!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
LGI Homes - Lgi is the best
- Bertin M.
- Verified HomeBuyer
- October 20, 2020
- Iowa Colony, TX
Lgi is the best
LGI Homes responded:
Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
There's no Place like Home.
- Ranson K.
- Verified HomeBuyer
- September 16, 2020
- Houston, TX
There will be a number of people trying to sell you their products. Shop around and compare prices be deciding for the best and affordable deal.
LGI Homes responded:
Hi Ranson, that is great advice. With our included upgrades and affordable prices, we believe we offer a fantastic value for the area!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Easy and Painless Experience
- Tyler H.
- Verified HomeBuyer
- July 01, 2023
- Hockley, TX
I’m a first time home buyer and the whole experience from the start to finish was super easy and painless. From talking out logistics, to financing, to picking out the floor plan and walking through a show property. The staff was so helpful and responsive to all my hundreds of questions. I couldn’t thank Cristy and Amanda enough for getting me in a brand new home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
LGI Homes - The buying experience was fast and painless
- Cheryl F.
- Verified HomeBuyer
- July 27, 2021
- Iowa Colony, TX
The buying experience was fast and painless
LGI Homes responded:
Thank you for the review!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Michael
- Debra M.
- Verified HomeBuyer
- June 28, 2023
- Hockley, TX
Christy our lenders was amazing!!!!
Total Score 5
Quality 2
Trustworthiness 5
Value 4
Responsiveness 5
LGI Homes - Poor quality, wish I could turn back the clock wouldn't buy this
- Rosa J.
- Verified HomeBuyer
- March 09, 2022
- Hockley, TX
Poor quality, wish I could turn back the clock wouldn't buy this from house. The floors upstairs are horrible, the paint job is like a 4 year old did it. Ect,Ect
LGI Homes responded:
Hi Rosa, we take pride in the quality of our homes and we are disappointed that you are unsatisfied with some of the items in your home. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal at lgihomes.corrigo.com.
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
LGI Homes - David was amazing knew alot and the LGI team help things go smoothly
- Deon G.
- Verified HomeBuyer
- September 09, 2021
- Hockley, TX
David was amazing knew alot and the LGI team help things go smoothly
LGI Homes responded:
Thank you, Deon!
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
LGI Homes - They should response well when we have complain on something
- Muhammad A.
- Verified HomeBuyer
- August 17, 2021
- Katy, TX
They should response well when we have complain on something rather thansayin its a Nature Cause. The soil was moved away by heavy rain before we moved in or before our closing but didnt get it done as they have said, they r not responsible. We have to fix our back yard by our self.
LGI Homes responded:
We appreciate the feedback!
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 1
The area the house is built on
- Jose H.
- Verified HomeBuyer
- June 15, 2021
- Katy, TX
The process of buying the house was some what simple. I did have an issue with my realtor getting her share but everything got resolved. Once I did my walk through I did notice that did builders did a sloppy work and everything look like it was rush. When I was coming to see the house before it was done I noticed on the ceiling outside there was a whole and I brought it up to the attention of my salesman but later on when I did the walk through the whole was still there. The fix it with caulking. Which I’m not satisfied about it. Also noticed two crack on my ceiling in my living room going ...
LGI Homes responded:
Hi Jose, we appreciate your feedback. We are glad that the items you listed are getting resolved and apologize for any delays that you have experienced. The construction manager at your community should be able to help reset your password and help you get into the warranty portal!
Total Score 4
Quality 1
Trustworthiness 2
Value 4
Responsiveness 2
The Agent working with me fro day one named Joel was and is the best. he walked me through the process. And walked me through the process making me feel comfortable being a first time home buyer.
- Tamika E.
- Verified HomeBuyer
- June 15, 2021
- Hockley, TX
Experience was rough but my Agent was awesome. He helped me through the long and demanding process.
LGI Homes responded:
Hi Tamika, we are thrilled that you enjoyed working with your New Home Consultant!
Total Score 3
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
LGI Homes - Not a good experience.
- Anonymous
- Verified HomeBuyer
- January 22, 2021
- Katy, TX
Not a good experience.
LGI Homes responded:
Our goal is to provide exceptional customer service to everyone who walks through our door and we are extremely disappointed to hear you did not have that.
Total Score 2
Quality 4
Trustworthiness 2
Value 3
Responsiveness 3
Instant regret
- Anonymous
- Verified HomeBuyer
- January 07, 2021
- Baytown, TX
I would have never bought a home with LGI if I knew I would have all the problems that I did as soon as I moved in. I feel like the quality is not worth the money and that the builders (inspectors) did a horrible job catching mistakes. I had a chunk out of my foundation, a water leak that leaked under my new floor that had to be torn out with mold, and a fence with several cracked and uneven boards. There are other little things wrong as well. Very unhappy.
LGI Homes responded:
We're very disappointed to hear this. Each of our homes undergo several inspections and we take pride in the quality of our homes. We even have a dedicated Construction Manager on-site at each of our communities to ensure that quality of our homes. If you haven't already, please submit warranty claims through our online portal so we can work on getting those items resolved for you.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
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