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LGI Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About LGI Homes.

Read all 11 verified reviews from homeowners that built a new home with LGI Homes in the San Antonio area. San Antonio homeowners have rated LGI Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of LGI Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

LGI Homes

has 4 out of 5 stars in San Antonio Area

11 Reviews in San Antonio Area

Star Rating Breakdown

5 ★ 5

4 ★ 2

3 ★ 2

2 ★ 2

1 ★ 0

Ratings by Category

Overall 4

Quality 3.5

Trustworthiness 3.9

Value 3.8

Responsiveness 3.6

LGI Homes in San Antonio Area

View Homes

Customer Reviews

Newhome at Luckey Ranch

  • Rodolfo S.
  • Verified HomeBuyer
  • September 16, 2020
  • San Antonio, TX

Staff was remarkably helpful. Jesse is an awesome person to work with. For a smooth transition into your new home be: flexible, cooperative, and open-minded.

LGI Homes responded:
That is great advice! Thank you for the review and congratulations on your new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

1st time buyer

  • Yari G.
  • Verified HomeBuyer
  • April 19, 2024
  • San Antonio, TX

The LGI team was great! Jesse T. Was the best, his attention to detail and commitment to communicate during this process was above and beyond. He definitely made 1st time home purchasing and easy experience!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

First home made easy.

  • Matthew T.
  • Verified HomeBuyer
  • September 23, 2020
  • San Antonio, TX

Went in to look, 30 minutes later we were moving forward on our new home. Fast, friendly staff that make you feel like you are more than just another sale.

LGI Homes responded:
Hi Matthew, we appreciate your review! Congratulations on your new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

LGI Homes - I was a first time home buyer and the process was quick and easy.

  • Jillian L.
  • Verified HomeBuyer
  • December 17, 2020
  • San Antonio, TX

I was a first time home buyer and the process was quick and easy. I was very nervous going into it. But John helped me and kept in communication with me through the whole process and even after

LGI Homes responded:
Hi Jillian, we truly enjoy helping first time buyers achieve the dream of homeownership and are proud of our simplified process. Thank you for taking the time to leave a review.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

The loan process, and learning money management along the way

  • Brenda M.
  • Verified HomeBuyer
  • November 06, 2020
  • Von Ormy, TX

LGI was a great team effort, every time I had a question and needed assistance they were there for us!!

LGI Homes responded:
Thank you, Brenda!

Total Score 5


Quality 3

Trustworthiness 3

Value 5

Responsiveness 3

LGI Homes - Love it so far

  • Mohammadullah A.
  • Verified HomeBuyer
  • May 13, 2021
  • San Antonio, TX

Love it so far

LGI Homes responded:
We're so glad! Congratulations on your new home.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

The homes was complete by the time I needed to move. They covered the closing cost and it only took $1K to start the buying process.

  • Valerie C.
  • Verified HomeBuyer
  • April 26, 2022
  • San Antonio, TX

Great neighborhood, easy buying process and quick move in. Love my new home.

LGI Homes responded:
Hi Valerie, we are so happy to hear you had a great homebuying experience! Congratulations on your new home!

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

First time homebuyer

  • Ruth A.
  • Verified HomeBuyer
  • March 22, 2022
  • San Antonio, TX

This was my first time purchasing a home and although I thought I was prepared I was not. I was taken in by the immediate aesthetic and enthusiasm of our sales rep of the home but the more and more I continued to look at the home and actually live in it I realize It’s pretty cheaply made and have began to notice all the flaws and poor workmanship. The subdivision doesn’t really offer a whole lot for the size that it continues to grow into. This definitely has prepared us for our next purchase in the future.

LGI Homes responded:
Hi Ruth, we take pride in the quality of our homes and we are disappointed that you are unsatisfied with some of the items in your home. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal at lgihomes.corrigo.com.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

LGI Homes - The home buying process was great but when moving in we notice

  • Reddy P.
  • Verified HomeBuyer
  • March 30, 2022
  • Von Ormy, TX

The home buying process was great but when moving in we notice a lot of things that could've been done differently about this house. Like they could've made sure that the cabinets all we're put on correctly with no gaps, they also could've done a better job with the walls by putting some type of coat on them so they wouldn't get messy while moving in. The countertops should've been stained as well. They also should've put cable wiring throughout the house instead of just the master room and living room.

LGI Homes responded:
Hi Reddy, we appreciate your feedback and are happy to hear your homebuying process was great! We take pride in the quality of our construction and are backed by an industry leading warranty. If you have any outstanding items that need to be addressed by our construction team, please submit a warranty claim to lgihomes.corrigo.com

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

LGI Homes - Don’t stick customers with loan depot.

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2022
  • New Braunfels, TX

Don’t stick customers with loan depot. They are the worst mortgage company.

LGI Homes responded:
Hello, we are disappointed to hear about your experience with your mortgage company. If you have any questions or concerns, please contact your loan officer or LoanDepot directly.

Total Score 2


Quality 4

Trustworthiness 3

Value 3

Responsiveness 2

The quality of work and material used for the price we paid

  • Anonymous
  • Verified HomeBuyer
  • November 24, 2020
  • San Antonio, TX

If you are having your house built, stay on top of it.... visits daily to the site is highly recommended. Let the contractors know who the house belongs to. Workmanship is poor, architectural design, cut corners, along the way.

LGI Homes responded:
Our homes undergo several inspections and we have an on-site construction manager who oversees the construction of the homes. We take pride in our quality, but we always invite our homebuyers out to come see the home at any time!

Total Score 2


Quality 2

Trustworthiness 2

Value 1

Responsiveness 2