LGI Homes Reviews in Seattle Bellevue, WA

Everyone was very helpful, efficient and seemed to care to help anyway they could.

The buying experience was great. I wish LGI homes offered some customization to the buyers. That would have been nice to put my touch on the house. But overall the finishes are good. Responsiveness to work orders could be better. I have reached out a couple times and would like some communication even if they received the work order and acknowledging it.

Poor workmanship on all cabinet drawers. Heating vents not properly installed. Broken sewer pipe under house. Slow leak at water meter.

My husband and I bought in October 2021, we hired an inspector and our report came back with multiple different things that should be fixed. We spoke with the construction manager who stated someone in the office had the report and would show him. We also had the wrong outlet installed for our dryer (range installed) and had to have someone come out and replace it. Once I submitted claims for all the items that needed fixing, about a month later the construction manager came and said he’d get on the items that needed fixing (which included several shingles on our roof that needed fixing). It’s been a few days since he’s been out and I have no heard anymore. Overall, we’re happy to have a home and a brand new one at that, however with it being a new build and so many going up, contractors definitely cut some corners and some are really obvious. But so far, I would recommend LGI. ... More

Overall the purchase of the home went smoothly. Loan Depot was very easy to work with. Be sure to do a VERY detailed inspection with a third party and an independent walk through on your own. They poured our garage slab out of square, used short screws in all interior doors and some sloppy trim work. They are going to adjust the garage door to try to make it line up better with the slab. Warranty requests are easy to submit but require A LOT of harassing and follow up to be completed. Don’t give up until everything is fixed.

We were so excited to buy our first home and Dillian our LGI agent was very helpful and made our buying experience smooth and seamless. He was always available for questions. Trying to get things fixed that is under warranty is a challenge, but we are very happy with our purchase. We love our neighborhood. Feels like home!

Although the house was fine, the closing process was much more difficult, based upon internal LGI procedures. This was particularly true because we did not use their affiliated lender. I would think twice about ever buying an LGI home, solely because of their closing process.

The fact that the subcontractors such as the roofing company are complete garbage. No way should shingles come off a brand new house in a 50 mph wind storm and LGI’s customer service regarding the issue is lacking.

Sorry, no great review. I have been sending the email for repairs but never responded.

This is my first house - and the organization of LGI is a mess my closing was a mess. NOONE cleaned the house before closing, there were tons of things not completed of my "punch list" AND inspection. And now after moving into the neighborhood is DISGUSTING. NO IN MANAGEMENT CARES NOR DOES ANYTHING ABOUT ANY COMPLAINTS. Please someone reach out to me I would LOVE to take this to a higher level - I'm tired of living in filth after paying almost $1,000 in HOA fees.

Horrible I was going to move to California and buy an lgi home but now due to the bad experience never again.