Pacesetter Homes Texas Reviews

We had an excellent experience building with Pacesetter homes. Our salesperson Teri was great to work with, made sure we were informed about the process during design, construction, and closing. She provided timely and knowledgeable updates as our home was constructed. Steve the Pacesetter builder was always prepared, diligent in the execution of the build, and delivered a really great home for our family. We would not change a thing about the process or our beautiful home. Great company and great product.

We had look at Pacesetter home a year and half before we purchased. We purchased a motorhome and traveled the US highways. When it was time to buy a new home we only looked at Pacesetter. We had had a number of new build homes in the past and new good builders from great builders. Pacesetter is a great choice for new home purchas.

I had a great experience with the building process. Building a home was stressful due to market trends, delays, and other things outside of Pacesetters control. Despite that I was never left in the dark. Information was communicated to me clearly and regularly. I really appreciate that since this is my first time buying a home, much less building one! I am grateful for Tina and Sergio’s professionalism throughout the process and even to this day, just checking in every once in a while to make sure I’m happy in my home. I would definitely recommend Pacesetter and my local Sales and Construction Manager to a friend who wants a positive experience. ... More

DJ (sales rep) and Anthony (construction manager) were great to work with- professional, knowledgeable, reliable. Overall my experience was very positive and would recommend Pacesetter. High integrity company and will work to fix any problems that arise.

Have a plan book for the owner. Outline task, provide doc with selections . Listen to hone owner.

They responded well when there were problems

Great customer service and support

Tina and Rueben helped me with entire home buying process with Paceseetter and made it easy. Tina was always available to answer questions and address any concerns with Reuben if needed, I appreciate their professionalism throughout the entire process.

Michelle and Greg are both responsive , I trust them . They have been a great resource , helped me at every stage and responded to my every query . Overall great experience .

We have loved the process with our team in building our new home!!

Megan made the difference. She was excellent from the beginning to the end of the buying process!!

To make sure they check the size of the kitchen. Drawers are scarce and storage can be challenging. Stove is not practical. Cannot fit four pans at a time. .definitely pay for an upgrade for stove/oven. Rooms are small. A foot or two bigger would make a huge the difference.

Susan at the Pacesetter office here in Georgetown is amazing. Kept us updated and informed throughout the process. Highly recommend.

My wife and I had a wonderful home buying experience with pacesetters homes. Teri was very knowledgeable in the home buying process and was able to walk us through the process with ease. Also, she gave us great ideas and helped us to get things done before we moved into our home. The builder Steve was also a great person to work with. Steve, did what he said he was going to do and followed through to make sure it was done before and after we moved in. If we went through this process again we would definitely consider a pacesetter home.

Tony (Sales Rep.) and Bart (Builder) were always very professional and helpful making the buying and building experience painless. I used the Contingency Program that was in place and that worked out great. I was able to move straight from the home that I sold into my new home seamlessly.

Pacesetter (through onsite agent and construction lead) keeps their customers up to date with the construction progress. I really look forward to the weekly progress update call.

The process was great the only negative is we are starting to see some flaws in the workmanship. Several door hinges are missing screws all throughout the whole house. Drawers fronts are coming loose.

It was great. Specially for us cause we were gonna settle for a town house but in the end we end up with a beautiful single home.

Overall, a great experience. They were helpful and responsive and did things for us that other builders likely would not have. My complaints below are not very different from the complaints I had the last time I used a new home builder. At the pre-construction meeting, the representative did not explain the options very well. For example, our floor plan came with a number of network drops but he sat there listening to my wife and I argue about how many drops we wanted without telling us that. In another instance, an option we chose included an additional light switch. After we moved in, we realized that and felt that another switch should have been added as well. A discussion of the first switch would've led us to add the second one. Finally, there was no discussion about where on the lot the house would be positioned. By the time I remembered it from my previous home building experience, the forms had already been built. Fortunately, they put it where I would have put it but it disturbed me that they made that call without asking me. All their subcontractors did a top-notch job except the electrician. Not only did he not appear to be following the blueprints, but he didn't even exercise common sense. In the most glaring example, Pacesetter was kind enough to have agreed to move a door from one wall to another in a particular room. The electrician walked into that room and even though he installs light switches next to doors all day long every day, he ran the switches in that room onto the wall where the door used to be. Unbelievable! Fortunately, I know just enough about electric wiring that I was able to alert the construction manager to his mistakes and get them fixed. I'm confident Pacesetter would've found those eventually but I'm glad I didn't have to take that chance. Lastly, Pacesetter outsources the warranty on your home. If there's anything wrong, you have to call that other company. That company requires you to register your appliances so you get a manufacturer's warranty and thus if the problem you're having involves an appliance, you have to contact the manufacturer. It all ends up the same but you have to do all the legwork. For example, my oven would turn on but not heat. I had to call Whirlpool and it took more than a week for them to send a repairman. He discovered that the problem was with the home's wiring. So I had to go back to the warranty company who then sent someone out to fix the wiring. It took nearly a month to get it fixed. ... More

Nice home. Not too willing to work with you on changes but I think that is the way with all production builders. Quality of house is good and have been very responsive to any problems I had after I moved in.

It was truly an exceptional experience buying my new Pacessetter home.

Sales Manager Barbara is very experienced, kind, helpful and very responsive. Exactly know what a buyer wants and helps them through out the buying process. She is a great employee, highly recommend her for new buyers

As a first time homebuyer pays sitter made a real easy for me too buy a home. My sales rep was really informational knew the area and was very responsive for when I bought a home that he was still there tell me out in anyway shape or form and has made it my number option, thank you. PS they also made a real easy for a military member to find his first home.

We are happy to choose Saddelcreek as our developer for our primary residence. There were many back-and-forth situations regarding the quality of the home but finally, we managed to close it. If I have to give one recommendation, then it would be to carefully choose GC who has not only total control over quality but also commitment to deliver as per the agreement.

I had a overall wonderful experience with Roger, Jared and rest of pacesetter team.