Pacesetter Homes Texas Reviews in Austin, TX

Pre-Sales and Sales support from the team was great. They answered all my questions and provided support.

My journey to my home being built has mostly been smooth. However, most of the things that delayed the completion of my home was out of the builder's control. From the snow storm of early 2021 to the inflated pricing of lumber, then we had lack of workers, then the supply chain disruption, I believe the builder did exceptionally well with all the obstacles thrown at them. My home is beautiful, it is well built, wiith very minor things such as touch-up paint. The builder's assistant was responsive to my concerns & addressed them quickly.

I love my new house. Pacesetter has been great to work with. Made moving in simple and easy.

I had a great experience with the building process. Building a home was stressful due to market trends, delays, and other things outside of Pacesetters control. Despite that I was never left in the dark. Information was communicated to me clearly and regularly. I really appreciate that since this is my first time buying a home, much less building one! I am grateful for Tina and Sergio’s professionalism throughout the process and even to this day, just checking in every once in a while to make sure I’m happy in my home. I would definitely recommend Pacesetter and my local Sales and Construction Manager to a friend who wants a positive experience. ... More

DJ (sales rep) and Anthony (construction manager) were great to work with- professional, knowledgeable, reliable. Overall my experience was very positive and would recommend Pacesetter. High integrity company and will work to fix any problems that arise.

Have a plan book for the owner. Outline task, provide doc with selections . Listen to hone owner.

Great customer service and support

Tina and Rueben helped me with entire home buying process with Paceseetter and made it easy. Tina was always available to answer questions and address any concerns with Reuben if needed, I appreciate their professionalism throughout the entire process.

Michelle and Greg are both responsive , I trust them . They have been a great resource , helped me at every stage and responded to my every query . Overall great experience .

Susan at the Pacesetter office here in Georgetown is amazing. Kept us updated and informed throughout the process. Highly recommend.

Pacesetter (through onsite agent and construction lead) keeps their customers up to date with the construction progress. I really look forward to the weekly progress update call.

It was great. Specially for us cause we were gonna settle for a town house but in the end we end up with a beautiful single home.

It was truly an exceptional experience buying my new Pacessetter home.

As a first time homebuyer pays sitter made a real easy for me too buy a home. My sales rep was really informational knew the area and was very responsive for when I bought a home that he was still there tell me out in anyway shape or form and has made it my number option, thank you. PS they also made a real easy for a military member to find his first home.

We are happy to choose Saddelcreek as our developer for our primary residence. There were many back-and-forth situations regarding the quality of the home but finally, we managed to close it. If I have to give one recommendation, then it would be to carefully choose GC who has not only total control over quality but also commitment to deliver as per the agreement.

A bunch of stuff was wrong or missing when I moved in months ago. Promises to fix it were not followed through.

Although it took time to get the house due to COVID situation, at the end of the end it was the value of the buck and beautifully built and well organized to sign up title

This was my first home purchase and Greg and Gabe did an excellent job representing everyone that had a hand in building my home. They were extremely responsive, both in time and thoroughness, to all concerns I brought up, which really boosts my confidence in the final state and integrity of my house.

Was very impressed with the manner in which they always tried to keep things as up front as possible in the months that there was so much uncertainty not only in the market of housing but on all fronts! Their staff was friendly and helpful as far as they knew what was going on! A very good company with great integrity I think!

From the sales agent to the contractor, everyone was amazing, helpful, responsive, kind. I really appreciate the Pacesetter group, especially Tina and Reuben! I love my new home!!!

Working with Garrett again was great! The buying process as a whole went pretty smooth. We worked with Anthony and Jay and both were great with helping with issues that came up. The quality of the build left a lot to be desired though. Specifically in certain areas it seems things were rushed and not taken care of in the best way possible. Overall we are pleased, but we wish much of the workmanship was better.

I purchased the home as finished by the builder. It's nice, and I'm happy with my purchase. Just a few things could have made it more perfect ... like putting ceiling fans in all the bedrooms; putting soft close hinges on the cabinets; using a windowed front door to illuminate the foyer; noting where two roof eves came together and putting a gutter in that area to prevent what became a river from the roof during rainstorms. Also finishing out the patio to match the end of the house wouldn't have cost that much more to do if done at the same time as pouring the rest of the patio. These are things that were noticed shortly upon moving in, and were remedied but at a cost to me that was certainly above what would have cost the builder. My only other issue, and this is entirely my error in reviewing the sales information, is that the community does not include a pool. Comparing the cost of the HOA dues to other houses I considered, I certainly don't see the benefit of the higher HOA dues if there are no community amenities. Not much I can do about that now and frankly, I may not have chosen this community if I had paid attention. I will make the best of it however. Perhaps it sounds like I'm griping, but that is not my intent. The house is just the right size for us, and we are happy here. In time I hope to get to know more of my neighbors and enjoy the community. ... More

Paula was always friendly, helpful, and trustworthy.

Overall a pretty good experience

Overall experience has been great! There's been some issues that need addressing, a few of which have been fixed, the others are in the works.