Pacesetter Homes Texas Reviews in Dallas, TX

We had hme built and right from the beginning we had issues during building wrong countertops installed and it went down hill from there. aside from us having to go directly to builders main office to get anything corrected which would actually save them money because we caught it during construction. then the yard is not graded correctly for drainage and the front driveway is multicolored because first pour failed inspection. totally kills curb appeal of house and looks different from all others. the new counter tops put in are drilled wrong and faucets do not over hang into sink properly . the builder will not address issue and pushes everything to Pro homes who then pushes it back. Leaving Paying customer with ZERO resolutions except purchasing different fixtures that fit properly.. i can go on and on , being an Agent i would not get my clients into a situation like this at any cost. Absolutely out of site out of mind after closing. ... More

Quality of items is bad. Already seeing issues. Construction manager never responds. He got an assistant and he too doesn't respond.

Maybe custom builds are better? The workmanship is not in these homes (I purchased a spec home). I got a variety of appliance brands, the workmanship in the home is poor (the details matter. They don't cover cosmetic repairs in the third party warranty. There are things I simply didn't notice in the walk through that would have been a deal breaker), third party builders warranty, bait and switch sales rep, and lack of commitment on promises. Purchasing this home was the toughest lesson learned. If you can afford to, spend the extra money on a more quality builder.

Do not close until all issues have been corrected

I would never invite my friend or family to purchase a home from this builder as says my new neighbors who went through similar ordeals. Big lesson learned . After closing the builder fixes nothing its like buying a car from a shading buy as is LOT. we are still going back and forth betwean warranty company and builder over bad work done.

I have not had a great experience throughout this entire process. From the beginning, my carpet was ripped instead of being properly stretched. I raised my concerns before I even signed, and it was known when I went through the warranty company—as I was advised to do. They sent the same person out three times, and instead of replacing the entire carpet, they suggested cutting up perfectly good carpet from my master closet to patch the damaged areas. Not only do I have issues with multiple areas of the carpet, but I was also told that the installers wouldn’t be able to tell me how much of the master closet carpet they would need, since it apparently depends on which contractor is doing the work. This entire process has been frustrating and disappointing, and now that I’m raising valid concerns, they don’t seem willing to do anything to make it right. ... More

Worst home buying experience ever, still having problems. Would never recommend again.

Build quality was bad and sales people are not very friendly before you sign the agreement they will tell will do everything, once you sign the agreement their tone will change even small adjustments they will not consider. Coming to construction manager Nichole she was very rude and will never accept her mistakes, she had done very bad job with our backyard leaving and sod installation and she was not ready to buy the truth.

I would not recommend Pacesetter, very disappointed