Pulte Homes Reviews

Pulte is doing a good job building quality homes. Good customer service, Nick house supervisor is been very helpful, Emilee. is awesome.

The process generally was good. The construction team was excellent to be on time and to respond on time to requests and issues we came across. the construction manager did an excellent job keeping me informed of the process as well as responding to issues that came up during construction. Great can do attitud! However, the sales team left much to be desired in the process: 1) they showed me the wrong lot I was buying! 2) they made promised they did not keep (private bathroom in the 4th bedroom that ended up being a hallway bathroom instead of a private bathroom!) 3) Charged me for an EV charger to at the end deliver a charge connection! Extremely disappointing experience with the sales team! The finance team was overall a good experience with the exception that they kept asking for the same information over and over again. But despite that, it was a good experince overall The quality of the house has been excellent so far with the exception mentioned. ... More

thank God for Jody having to deal with all the problems

.responder kicely and un a timely fsokn to my emails.

⭐⭐⭐⭐⭐ Wonderful Experience with Pulte Homes – Highpointe, Stuart, FL! Building our new home with Pulte Homes in Highpointe has been such an exciting and memorable journey! From the beginning of the construction process to seeing our dream home come to life, we have truly appreciated the effort, craftsmanship, and attention to detail that went into building our home. Building a home is a major milestone, and we are grateful to everyone who played a part in making it happen. The beautiful design, quality finishes, and thoughtful layout have made our new home everything we envisioned. We are so excited to begin this new chapter of our lives in Highpointe and create wonderful memories in our new home. Thank you, Pulte Homes, for helping turn our dream into reality! 🏡❤️ Special thanks to Daniela and Jonny! ... More

Excellent experience from start to finish. Our home is perfect and the neighborhood couldn't be better.

The only concern is ran into issues after closing where an electrical outlet had been buried behind sheet rock. and backsplash. Pulte warranty department was able to get someone in right away to correct that issue. Second issue is aThe only concern is ran into issues after closing where an electrical outlet had been buried behind sheet rock. and backsplash. Pulte warranty department was able to get someone in right away to correct that issue. Second issue is a purchase appliances through Pulte prior to closing and unfortunately appliances weren't tested where the dryer continued to trip a breaker and now I'm having to deal with a headache of going back-and-forth with ***** to get this corrected. ... More

As first-time home builders living out of state, we didn't know what to expect, but Dustin and the Pulte team made it easy. We were heard, communication was steady, and any concerns were resolved quickly. It was a great start-to-finish experience.

My experience was better than average. The one thing I wish was better with the home is the garage space. A larger garage would be *****.

Caring staff, detailed and makes sure if all the process has been in good order

This was a great experience from beginning until I moved in. Everyone was so kind and responsive, the time line was always on schedule, over all it couldn't have gone more smoothly.

Jill, our sales agent has been amazing throughout the entire process!!! Armando our service manager is very responsive. Construction managers do a great job explaining but aren't so good about communicating when they have addressed issues we needed fixed or if they hadn't addressed it yet.

I have 100% trust on this company they do very well with me and my recommendations we all should be do this,so please come all the good people to good never…..,

The attention to detail and covered up flaws are throughout the house. The drywall tape and bulging is visible everywhere.

***** new build experience was wonderful. Good communication, well organized, friendly and helpful staff. Overall great experience. Thank you!!

Adam has been amazing at quickly addressing any issues we have had. So far all issues have been minor.

Overall it was a good experience purchasing my home. The workmanship, quality, and communication definitely lacked.

Not a great experience overall, and I would not recommend this builder. During the sales process, I asked specific questions and clearly communicated my non-negotiables. I later learned that features shown in the model would not be included in my build. Most disappointing, the lot I was sold has an easement that prevents me from installing a fence, even though I made it clear that having a fence was my number one priority. Had I known these limitations upfront, I would never have signed with them. No book of specifications was provided, the craftsmanship was average at best, and I've had to open too many warranty claims. There are too many issues to list, and the experience can be especially frustrating if you don't know construction or what to look for. To their credit, the production team and post-closing support were good. I appreciate their help, but the sales experience and overall build quality left me disappointed. ... More

Buying experience was very good with our sales peron. The quality check and reivew and finishing details of the home was awful. Follow up and communication was poor. The lack of true cleaning of the home was awful. The finishing touches are just sloppy and you can tell they were in a hurry. There is plaster/joint compound all over the place, cabinets, walls, in carpet, on window sills, floors, etc... drywall sanding dust everyhwere on molding trim, on counters, on towel bars, on window sills, etc... Plumbing issues, toilet issues, carpet tranisition issues where the carpet tacks were poking our feet, major water pressure issues where inground sprinklers will not work well. Ontop of these issues, the communication and response back was awful and it forced us to have to research and solve the problmes oursleves. Dont know how this fits into Pulte's :Build Quality Experience". This is our second Pulte home that we have built in the past 10 years and our first expereince was nothing like this experience. ... More

We have been going back and forth on punch list items now which have been brought to many Pulte employees attention and have been dead silent and/or passed along to someone else! This is AFTER we had a horrible experience with thr financial department. Should've built a home with another builder who actually cards about customer service!

The design of the house is great exactly what we wanted. It was just executed poorly. So many problems all around with this deal I almost walked away. If I didn't live the design I would have. The loan person Angela was horrible. The construction manager Ryan is an idiot he did a poor job managing and communicating. We've been in our house a month and because of the constant screws ups we have had someone in our house every week repairing stuff and I still have more problems to deal with. Ruben the warranty guy has been ok but has tried to fix a couple things and made it worse. But he's been on track with getting appointments set up. This ordeal has robbed the joy of getting this new home. I'd say the bright spot was our sales guy Anthony he's a good man. ... More

Overall is good but the clean up of the house and basement were lacking. Hot water is slow. Small details on craftsmanship were also lacking.

The workmanship construction is excellent. The construction manager Erik was the best and kept updated on everything and explained everything so well. The Buying experience was mixed, It would have been great if i would have been allowed to add patio the next day i booked as i had missed to add it during booking. There are some issues but are being responded to. Overall Good expereince

They did a great job keeping me informed of how things were moving along.

Great workmanship very professional. we love de finish product.