Pulte Homes Reviews in Phoenix Mesa, AZ

From start to finish this was a great home buying experience. The sale was simple, design team was patient, and the build was delivered on time. We understand that there are little hiccups along the way, but the project was handled well by JT our project manager. There were a few issues with our tile work (custom shower mostly) that took longer to figure out and a few back and fourth conversations that felt unnecessary. The shooter is still not perfect and if I had to do it again, I would have hired someone myself to do the custom work. Overall the experience was good, JT listened every step and ensured we were happy with the end result. Without JT, we may be unhappy home buyers. ... More

Had some construction issues as would be the case with all builders. Pulte has addressed them quickly and to our satisfaction.

I’ve bought many homes and this home is one of the best.

Love the house and experience. Don our superintendent is wonderful, very responsive to our requests. My only concern is home value. Not sure that we could turn around and sell our our house for what we paid - almost like a new car.

Pulte employees are great to work with

This is my 2nd Pulte home, regardless of any issues major or minor they always get taken care of.

Top notch material

Had a great experience end-to-end with Pulte homes. Traversed thru the process as a first time home buyer and got amazing support from Pulte that ensured everything went well without any major hitches. Very happy with the quality, experience and the end product.

Bob is an excellent supervisor . work with him. he is very good at his job

We recently purchased a home from Pulte. We are very happy with the our home and the process as the home was being built. Pulte brings years of home building expertise and it shows throughout the home building process.

we actually started off with J.T. as our site manager and we loved him ! then around the time of our drywall inspection we got switched over to Hector and we were hesitant just because this was not only our first "new build" but our very first home buying experience. however once we met Hector and talked to him for a bit we were relieved at how amazing he was. he made sure to always get back to us whenever we reached out and over all we just got the feeling that he really cared about everything that was going into our house. Hector is just awesome overall and i really hope every customer Pulte has gets the same experience that we got with Hector. The only reason we gave the 4star on quality of workmanship was we just feel some things (mostly paint) was rushed a bit. just had alot of splatter on like baseboards light switches etc. ... More

First time home buyers, Pulte made the experience easy and exciting! Great communication from the Pulte team.

We love our Pulte home. Well built and energy efficient. The layout is functional and visually pleasing. The minor issues we've had after the build have been handled promptly by our field manager. Really great experience!

Pulte homes are good sturdy home builders, you can feel it when you walk into the home. Insulation is great. The follow-up on getting items fixed was wonderful and very responsive

Warranty sucks been two weeks nothing. No email, phone call or phone call. Oh they did call to tell me plants are not cover.

Overall, happy with the experience. Attention to detail probably could have been a little better. Doing the final walk only one week before closing didn't seem like enough time for the trades to correct everything. I could have pointed out several things 3 or 4 weeks before closing which would have given the trades more time to respond. Again, over all very happy with the process, would just suggest involving the buyers a little sooner in the process could have given the trades more time to complete the items before closing. One last thing, Duke was terrific to deal with!! He is a keeper!

We looked at another builder first. However our customer experience with that builder wasn’t good. We heard good things about Pulte which is what made us turn to Pulte. Pulte didn’t disappoint. The buying experience was quick and easy. Each step in the buying process was guided by a group of professionals that were so helpful and responsive to any question we had. They seemed happy to do business with us. The quality of service was exceptional and we got a lovely home.

Good experience! Professional support and people!

From searching and getting to know the neighborhood, throughout the build, and continued contact to ensure we are satisfied. Sometimes the little things create a sense of pride that Pulte has in their homes/neighborhoods and since moving in it has been nice to see Pulte ensures the neighborhood, with lots of construction, is kept clean for those moved in. The home is awesome, great quality. Pulte has been a reliable partner.

I am a buyer, so naturally I hope the price is as cheap as possible

My wife and I have had nothing but good things to say about our home building experience. We would definitely recommend it to anyone.

I was very pleased with the purchase procedures and pricing on the home. Sales agent was excellent to work with. We are very pleased with the house. There are a few cosmetic issues that need attention and we are awaiting completion. Our construction manager was nice enough and ok to work with but communication was a little spotty. He was ill during that time period which may have led to that. He did spend a lot of time at the closing walkthrough which we appreciated. There is a one year warranty so we can review again after that to see if service is handled. I did notice an empty beer can in the attic recently so was surprised at that. Fo not believe subcontractors should be drinking on the site ... More

Great customer service and staff. Cleanliness of house once I closed and moved in could have been better. House looks great! I love the house. Some corners were cut with small things like grout, drywall, and paint. Wish more things like light fixtures, backsplash, and fridge were offered/provided for price of house.

Mike is outstanding!!! wonderful service....he really responds and handles the situation quick Sophia...very helpful and a wealth of helpful info Amanda and Rob were amazing also Also Judi at closing

There are many aspects about the purchase of our new Pulte home that are above and beyond the norm. During the sales process and closing they work to make it a good experience, well above the norm. They work to provide a good product in the home they deliver to you that is above average. Average is not outstanding, so above average is better yet still not outstanding, Perhaps outstanding should not be an expected from a production builder. One has to wonder if the cost of the home was $2,000 more could Outstanding be possible?