Pulte Homes Reviews in Phoenix Mesa, AZ

Mike is outstanding!!! wonderful service....he really responds and handles the situation quick Sophia...very helpful and a wealth of helpful info Amanda and Rob were amazing also Also Judi at closing

There are many aspects about the purchase of our new Pulte home that are above and beyond the norm. During the sales process and closing they work to make it a good experience, well above the norm. They work to provide a good product in the home they deliver to you that is above average. Average is not outstanding, so above average is better yet still not outstanding, Perhaps outstanding should not be an expected from a production builder. One has to wonder if the cost of the home was $2,000 more could Outstanding be possible?

Overall it was great experience. Everyone in Pulte from sales , construction manager, mortgage etc was very helpful. However I could see some minor issues in new built and customer service is also slow to respond.

The house is beautiful inside and out with amazing Mountain Views and spectacular sunsets. Our construction manager and sales consultant were absolutely great to work with!! We are very happy and looking forward to building memories at Copperleaf!!!

Both sales and construction were very helpful and responsive . House has great features except the faucets of bath sinks had issue of splashing that was not resolved despite complains. I hope customer service will take care of it. I loved the design of all Pulte Homes. This is my third Pulte house purchase.

We would like to thank Enrique & Lane! They were very accommodating and responsive to all our inquiries and requests. Pulte is a great builder. We just had some issues with the Warranty Dept and Mortgage Dept. We hope they could improve their work so as to maintain the good reputation of Pulte itself. One of the problems we had on the final walk through of the house was the flooring on the front porch was made of gravels. It was unexpected and it looked so incomplete. This was not presented on the model house, and no one even mentioned that it was an upgrade. Secondly, the location of the gate at one side of the house and the wall on the other was installed all the way at the back of the house. These should at least be part of the standard features for safety reasons. ... More

These are very well made homes. I’ve been impressed with the quality of the build, from slab to roofing. Correcting any issues I had were addressed immediately. I highly recommend this builder. Great integrity!

Pulte did really well in giving us update on our house construction, there's a little bit delay on the construction as planned but it's understandable since materials and labor are short at this time.

This home buying experience was worth the wait. Art walked us through the entire building process and kept us well informed by sending us weekly updates and pictures. It’s like watching our precious baby grow. Every questions we had was answered and thoroughly explained. We felt at ease with the quality of the building materials because Art made sure quality assurance inspection was conducted after each phase. We love the fact that we were invited to inspect the quality ourselves prior to the builders sealing the walls with drywalls and stucco. Overall, the entire process was an excellent experience and we will never forget. ... More

The building process was longer than usual, but the people worked around the issues with good solutions

Very easy to work with from the purchase, design, construction and closing. I'm also finding the home is very energy efficient compared to my previous home. The also delivered on schedule despite all of the delays caused by the pandemic.

Whole process was great. Once construction started, communication was great and house was completed in time frame expected.

We financed through Pulte and it was one of the easiest loan processes we have ever had (this is our 3rd home). They were very communicative, easy to work with, and clearly valued our business.

The build was on time and complete. Quality of workmanship was not perfect as revealed by my independent inspector. If the original workmen took as much pride in their work as the repair teams did, we would not have had to deal with so many repairs. But my home will be perfect in another few days. Thank you to my field manager for his follow-up and attention to detail.

All the Pulte people I worked with were very helpful throughout the process. The homes are some of the best designed and well thought out of all the builders you can choose from in the Phoenix area.

The sale person was the most professional and helpful person to start off the experience of buying our first new ground up home. along the way from superintendent to closing, all the people involved were excellent to work with. Questions were answered immediately and professionally. great company do do business with.

Pulte has a member of their team to walk you through every step of the process.

Hector is the man!

Ron was awesome

Great superintendent

Very pleased with Pulte employees we worked with along the way. Thank you Josh & Ron. Only complaint would be that the home design has a number of wasted spaces that are behind walls that could be utilized much better and more effective for the price.

Sam was our sales rep and was great to work and we were happy to work with her throughout the new build process. Walt was our site manager and did a great job with continually providing updates as well as responding to questions and concerns that we had through the process. At completion his walk through was very comprehensive and remedied all issues

The staff and crew at Pulte are kind and professional. Our field manager Ron was especially patient, responsive, and helpful.

Sales process is good. Some of the subcontractors are in such a hurry the quality suffers. Overall great home for the money.

Over all we are very happy with the experience of building with Pulte. I would definitely do it again! We love our new home.