Pulte Homes Reviews in Phoenix Mesa, AZ

It shouldn’t take weeks for customer Warranty Service to get someone to fix a problem. That said all issues, were taken care of at the home.

Pulte Homes is a great company. I would definitely do business with Pulte again.

We are new homeowners and have loved everything about our Pulte home and the Pulte company that we have experienced thus far.

Excellent quality

PULTE did a great job on our new home - home is very efficient and well designed. Could pay just a little more attention to the small details but they are small - I would buy a PULTE home again - I bought home on a discount but otherwise appraised just below retail price.

The Pulte team was fantastic in assisting me in the purchase of my new home. I would highly recommend a Pulte home and the folks in the mortgage process who walked me through each and every step in the process. A fantastic experience for me!

Scott really knows his stuff..

Pulte made the buying process very easy..

The home itself is a quality build with great attention to detail. Slab, framing and roof are just about perfect. Besides a circuit breaker tripping repeatedly, electrical works flawlessly. AC unit is state of the art and cools perfectly. Our salesperson was wonderful guiding us along every step of the way. We were texted pictures at important milestones and even went to great lengths to suggest extras that we are glad were included. But when it came to the final details inside, things seemed rushed. Doors not fitting correctly and some were swelled from getting wet. A switch in cabinet vendors last minute created scratched doors, misaligned drawers and missing shelves. Perhaps product shortages created this situation but should not have occurred. Our warranty covers these issues and some are expected but many were just poor attention to the final details. Minor repairs seem to take forever but they are being completed as promised. All things considered a very pleasant experience with the important components of our home being a quality build. Would we build with them again? Yes, but we would be more picky about the details inside the home. ... More

I received good discount and incentives for purchasing this property. I was not going to be in-town for the final closing. Pulte worked with me to provide options.

Working with Pulte was surprisingly easy. They involve the homebuyer in every aspect of the homebuying experience. Their homes our beautifully built and the quality of the home for the price is good. Everyone I worked with; loan officer, home design, construction manager and closing agent were all very personable and knowledgeable subject experts. Pulte is a homebuilder you can trust to build well crafted quality homes.

Home is great and neighborhood is beautiful

Overall my experience with Joe, and Joey and Bridgett were amazing. We had many hurdles but got to the finish line.. the disappointing part of the sale was the increase in price . Overall quality of home is pretty

Biding on a new build was alittle out there, but after getting the house pulte did great!

The sales support ( Jeff ) and my Feild manager Llyod was excellent support for all building process.

Pulte Homes has good Customer Service after the home is completed. The people from the sales department to the design center made it an easy process. The few issues we had with the new home were taken care of in a timely manner. Upgrade offers made it an even better home!

very happy with floor plan and workmanship

There were 6 square feet of shingles missing, irrigation system leak, AC air leak in the attic, and wiring issues in the ceiling fan and pendant light prewires. So I can't help but wonder if there are hidden issues elsewhere in the house. I understand that building a house is a very involved operation, and requires a lot of different crews to coordinate together. So some problems are expected. But I can't give 5 stars to something with these types of problems. Otherwise, the house SEEMS to be well built. But hire a good home inspector to make sure everything is like it should be.

The experience was good over. I especially appreciate the Pulte realtor. She was excellent

I have had two other brand new house build. The only complaint I have are the windows. All of them are cut on the frame and the edges are rough. That to me is just not right. It’s like you made them fit instead of purchasing them to fit. I have spoke with Lane a nice gentlemen for sure. But that truly bothers me! I recently sold my 4300 sq ft house in Goodyear my husband passed away to much house. I had looked at several homes. Always wanted a home builder by your company. The house was currently build did my walk through. Did not notice the windows until my blind installer measured and pointed it out to me!! ... More

Great company help you with all your needs but I highly recommend Scott and Jennifer

Pulte has been a great experience so far. I was also apprehensive about various builders and the whole ordeal of buying a house. But, right from the start it was an easy experience with Pulte, may be my sales consultant Jeff and Construction Manager Keith made it easy or I was lucky to have them. Both of them went above and beyond answering calls or text out of business hours and keeping me updated on the progress of the build. Understood we ran in to extended times due to materials arriving late due to COVID supply chain issue etc. I was surprised to see how easy it is If you are prepared with few things like Loan Pre-approval, your own docs ready it is not a big deal to buy a house as I thought. Please go ahead with Pulte as they were highly responsive and all the way through the ownership after I move as well. So far they've been wonderful ! ... More

Great Mortgage experience, great construction team, especially Jennifer, our overseer of construction. I wasn't able to come to see the home as it was being built due to my husband being disabled, so Jennifer kept me posted all the way with Photos!

Disappointment with lack of response to post closing issues that are still outstanding with no promise to address

Overall I had a good pleasant experience dealing with Pulte team. All the representatives from various departments were helpful and prompt. I received regular updates during construction time with photos. Loan process was also pretty smooth. I feel that in the end things were rushed to deliver the home. Tiles were not cleaned properly and some other minor things that should have been taken care.