Pulte Homes Reviews in Phoenix Mesa, AZ

Overall great experience. The contractor was very helpful through every stage.

This process was mostly seamless minimal hiccups. The sales team is very prompt and responsive, the field manager was very responsive and easy to reach. We had a third party inspection prior to close which found very few issues. My only complaint is that after move in, if there are still issues that need to be addressed, they don’t respond as quickly and are slow to Address those issues so my recommendation is to have everything fixed and addressed before move in and closing.

The home is great however the paint and some small details are needing to be fixed. The paint comes off easily on the walls. There are some issues with walls having weird curves and bulges. The main concern is I was never told there would be such a steep driveway which is an annoying issue and for someone with a bad back adds additional issues.

Just recently moved from CA to AZ and was able to manage the whole process from CA. Ron Rolfes was great at communicating and sending photos. He responded to all calls in a timely manner and address any issues we had right away.

Pulte has been a good builder to work with overall. The seller Victoria was friendly however I think she could pay a bit more attention to detail when dealing with clients requests. Brittany from the design center was very helpful answering questions and providing suggestions for improvements throughout the house. Jim was superb taking ownership and addressing all items from the final walkdown in a timely manner, going above and beyond to assure I was a happy customer.

Quiet neighborhood, good quality homes for a decent price.

It was good experience buying a home from Pulte, there were a few delays but it all worked out in the end.

Overall the finished house is well done. The construction manager was very helpful. A lot of work was initially done poorly (i.e. framing), but the construction manager was on top of things and got the issues quickly fixed. Unfortunately there is a significant design issue ... cabinet doors ability to open was not considered in framing design. Over half the cabinet doors will bang into a wall without fully opening. Not enough space was allowed to open fully. The worst is on our french door refrigerator one door can only be opened to just under 90 degrees. Since closing, working with the service department to get the minor things fixed has been challenging. For example, today a person was scheduled to come fix some of the issues. No time was provided. I have been at the house all day waiting. No one showed up. I called to check. Was told person would be here in an hour. That was 3 hours ago. This is our 3rd new Pulte house purchased over the past 40 years. Pulte still provides good value, however, it appears some quality has been sacrificed to keep the price down. ... More

Our sales lady, Victoria, was awesome. Took 15 1/2 months for completion. That wasn’t good. Once we started working closely with project Mgr., Keith, things started moving. Keith was awesome,

Except for the price and the 4 month delay, happy with overall purchase

We love our home but make sure to keep in contact with your Project Manager

Overall our experience was good. We experienced delays but we eventually got to setup our beautiful home. The quality of materials and overall workmanship was good. Special thanks to Shannon from the Sales office for helping throughout the process. Responsiveness to issues could definitely improve. We have raised requests for issues and it has been over a month and it hasn’t been resolved yet.

The Butte model is perfect in meeting our family needs.

The overall quality of the home seems really good. Long wait for home to be built. Finishing touches on home were not good. Home was not clean. Contacted customer service twice and it was a waste of time. Field Supervisor has been very helpful. Moved in to home in October and still have quite a few items that need to be complete, most of which are relatively minor.

The location is nice and it’s quiet with beautiful Mountain View’s.

With the market we are dealing with right now I appreciate the communication and responses when I've sent questions.

Some subs are excellent. Others are animals. No pride in workmanship.

Overall we had good experience. What we did not enjoy was the options we got to select in design center. Pulte definitely add more options as it gives way less to choose as compared to any other builder of this scale.

Working with our construction manager, Robert was great. He was kind and helpful. Once you are moved in, it seems that it takes a bit longer to get things addressed, but they get done.

Minor repairs needed as expected. Overall a good experience.

I would definitely buy and recommend Pulte to friends and family

Pulte financial services were the best! Always in contact with UR best interests first.

Fast move in.

Pulte is a solid builder. You need to stay engaged and make sure communication is clear. Would be great if they would be reasonable with design center pricing and options. We did very little during the process and had to spend nearly 20% of the purchase price to get a nice home. Doing quite a bit of work after we moved in because it was not possible to do with pulte during construction.

The quality of the home is great. It took a bit longer than we anticipated, but we are in and they made all the fixes we asked for and we are quite happy.