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Pulte Homes Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Pulte Homes.

Read all 823 verified reviews from homeowners that built a new home with Pulte Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.1 out of 5 stars in Phoenix-Mesa Area

823 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4

Value 4

Responsiveness 3.8

Pulte Homes in Phoenix-Mesa Area

View Homes

Customer Reviews

Pulte Homes - The process is great but once I moved in the quality of the paint

  • Giao V.
  • Verified HomeBuyer
  • August 03, 2022
  • GLENDALE, AZ

The process is great but once I moved in the quality of the paint is bad it looks like is too thin the paint falls off easily the cabinets were in even and scratch . The grout on the tile was missing I’m really disappointed with the price that I pay for I will have to call the builder once I’m back from my vacation

Total Score 5


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Great mostly

  • Rolland H.
  • Verified HomeBuyer
  • June 29, 2023
  • Buckeye, AZ

The house is great, the construction process of having 4 inspectors ( city, third party, contractors ( pulte and independent) have to check off on all the major and minor details made a difference. We also got to take photos and visited the home site often enough to make sure no major mistakes were done and none was found, but a few minor mistakes were noticed and the pulte contractor had already identified them. The bottom line is the pulte construction process and quality sold me on Pulte. The sales office and construction manager were just fantastic during the entire home ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

How trustworthy and honest foreman Joey was indeed most helpful honing thru this process.

  • Howard B.
  • Verified HomeBuyer
  • October 27, 2021
  • FLORENCE, AZ

From the sales person to the foreman was exceptional. The builders word was everything especially when the house is ready on time to move in. The floor plan for my model was exceptional, the design had the openness that we loved so much along with the master bedroom and bathroom . Location of the homes in Florence are the best love the space and the views of the mountains. From start to finish Pulte nailed it!

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Debbie

  • Debra C.
  • Verified HomeBuyer
  • December 01, 2024
  • Phoenix, AZ

Pulte is a quality builder in the Phoenix metro. They have knowledgeable sales people and our superintendent Nick was wonderful and always kept us up to date.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Overall experience was good.

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2024
  • Peoria, AZ

Overall experience was good with Pulte. The construction team was really helpful in all ways. One member from the mortgage team was not effectively communicating back.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Christopher D.
  • Verified HomeBuyer
  • March 02, 2023
  • LAVEEN, AZ

Great experience. Enjoying our new home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Went Well

  • Janet C.
  • Verified HomeBuyer
  • August 30, 2022
  • Surprise, AZ

Everything went pretty well. Would buy from again

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Home Review

  • Anonymous
  • Verified HomeBuyer
  • August 14, 2022
  • Surprise, AZ

Good developer and great sales team/ construction managers that are very helpful and communicative throughout the process.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - The design and layout of the home.

  • Anonymous
  • Verified HomeBuyer
  • June 30, 2021
  • Peoria, AZ

The design and layout of the home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thank you

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2019
  • Phoenix, AZ

Thank you for our new home. Lloyd was especially amazing and very responsive.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

This was my first new home build

  • Anonymous
  • Verified HomeBuyer
  • May 23, 2019
  • Red Rock, AZ

Pulte company and builders made the transition very easy and the work came out beautiful. I would hire this company again, if I ever decide to move.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Ed G

  • Edward G.
  • Verified HomeBuyer
  • November 21, 2023
  • LITCHFIELD PARK, AZ

House is great. The Pulte mortgage company was very challenging. I get more experienced than the mortgage consultants.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Chih

  • Chih Chieh F.
  • Verified HomeBuyer
  • August 30, 2023
  • Phoenix, AZ

Very good quality and service

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall great experience and the construction team fantastic!!

  • Victor J.
  • Verified HomeBuyer
  • March 02, 2023
  • Phoenix, AZ

The PM in charge of my house construction was great. He was always keeping me informed, on schedule, and when an issue happened, he has been always taking care of it, immediately. The only thing I miss is the option of being able to make changes to the house, like the flooring, along the way.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Upgrades

  • Virginia O.
  • Verified HomeBuyer
  • January 12, 2023
  • Peoria, AZ

Nice home - but amazing how many things we thought should be standard (our Florida buying experience) were upgrades with Pulte. Because of this, we were not able to get the quality of house we previously constructed three years ago in Florida.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good first experience

  • Joshua H.
  • Verified HomeBuyer
  • October 10, 2022
  • LAVEEN, AZ

I enjoyed my experience with Pulte as a first-time homebuyer. My sales rep was great to work with as was the construction manager. My house was delivered within a month of their original estimate from the day I signed on which was pretty miraculous considering the state of the supply chain during my build. Pleased with the final product. My one complaint after move-in has been dealing with the customer care team on the minor follow-up fixes. Lots of time on the phone on hold, slow turnaround times and have had some misses on scheduled service dates.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - Purchased Corporate spec.

  • Charles S.
  • Verified HomeBuyer
  • August 30, 2022
  • Peoria, AZ

Purchased Corporate spec. Disappointed not able to make a couple reasonable and needed changes for safety and security. I am an 81-year-old buyer. Construction supervision excellent. Communication and responses excellent. Warranty questions and service so far excellent.

Total Score 4


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Pulte Homes - Love our home.

  • Thuyen N.
  • Verified HomeBuyer
  • August 30, 2022
  • GLENDALE, AZ

Love our home. Construction team was great.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Lloyd and Erik

  • Alfred G.
  • Verified HomeBuyer
  • August 14, 2022
  • GLENDALE, AZ

The Realtor at the location Erik has been very professional, has a lot of knowledge about the homes and is very responsive to all of the questions about our new home. Lloyd has also done a wonderful job keeping us in the loop during construction and with answering questions about the workings of a smart home and it's functions.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - We love the house.

  • Billy T.
  • Verified HomeBuyer
  • February 08, 2022
  • LITCHFIELD PARK, AZ

We love the house. Thank you

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

An amazing Construction Manager

  • Paul W.
  • Verified HomeBuyer
  • January 19, 2022
  • GLENDALE, AZ

He was super communitive and informed us without fault

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - Courtney, Sales Rep and Tony, Project Manager were great to work

  • Dawn O.
  • Verified HomeBuyer
  • November 23, 2021
  • Surprise, AZ

Courtney, Sales Rep and Tony, Project Manager were great to work with! They were on top of things and went over and above to get back to us quickly and took care of any issues right away. Pulte Mortgage on the other hand was awful. Delayed responses, held us up on answers had to scramble at last minute to find another lender and so therefore we didn't get our pool and now have to pay more money to have hole dug due to fences.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - Overall great experience.

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2021
  • Peoria, AZ

Overall great experience. The contractor was very helpful through every stage.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2020
  • Phoenix, AZ

This process was mostly seamless minimal hiccups. The sales team is very prompt and responsive, the field manager was very responsive and easy to reach. We had a third party inspection prior to close which found very few issues. My only complaint is that after move in, if there are still issues that need to be addressed, they don’t respond as quickly and are slow to Address those issues so my recommendation is to have everything fixed and addressed before move in and closing.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Completed Home

  • Santina D.
  • Verified HomeBuyer
  • September 18, 2019
  • Surprise, AZ

The home is great however the paint and some small details are needing to be fixed. The paint comes off easily on the walls. There are some issues with walls having weird curves and bulges. The main concern is I was never told there would be such a steep driveway which is an annoying issue and for someone with a bad back adds additional issues.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5