Pulte Homes Reviews in Phoenix Mesa, AZ

The Butte model is perfect in meeting our family needs.

The overall quality of the home seems really good. Long wait for home to be built. Finishing touches on home were not good. Home was not clean. Contacted customer service twice and it was a waste of time. Field Supervisor has been very helpful. Moved in to home in October and still have quite a few items that need to be complete, most of which are relatively minor.

The location is nice and it’s quiet with beautiful Mountain View’s.

With the market we are dealing with right now I appreciate the communication and responses when I've sent questions.

Some subs are excellent. Others are animals. No pride in workmanship.

Overall we had good experience. What we did not enjoy was the options we got to select in design center. Pulte definitely add more options as it gives way less to choose as compared to any other builder of this scale.

Working with our construction manager, Robert was great. He was kind and helpful. Once you are moved in, it seems that it takes a bit longer to get things addressed, but they get done.

Minor repairs needed as expected. Overall a good experience.

I would definitely buy and recommend Pulte to friends and family

Pulte financial services were the best! Always in contact with UR best interests first.

Fast move in.

Pulte is a solid builder. You need to stay engaged and make sure communication is clear. Would be great if they would be reasonable with design center pricing and options. We did very little during the process and had to spend nearly 20% of the purchase price to get a nice home. Doing quite a bit of work after we moved in because it was not possible to do with pulte during construction.

The quality of the home is great. It took a bit longer than we anticipated, but we are in and they made all the fixes we asked for and we are quite happy.

Very pleased with our Field Manager, he really paid attention to detail!

Very happy with our decision to build with Pulte

I would have given you five stars but there certainly some issues along the way that could have been handled differently.

Construction foreman was very helpful with our questions and concerns.

If it wasn't for Lisa our Sales Consultant, we would not be in our amazing new home. Thank you Lisa for going above and beyond!

I must say, we have only been there 2 months, so it may be too soon to rate it. We would know more in 11 months. We had a good experience through out the build. But I am truly disappointed, rather, upset by how the final presentation was given. I had asked 2-3 times if they will clean the house before we move in and it was overwhelmingly a disappointment. Yes, the house was cleaned but not well enough. After a clean, workers would come back with dirty shoes and track the dirt through out the house. Why do they not cover the floors with either cardboard or paper? I have been told twice that the cleaning crew for the Pulte Allen Ranches community is not very good and would not recommend them to clean anyone's house. You would think that they could get better ones. This may be the 7th new build I had bought and this was close to the worse. ... More

Most of the people we dealt with through the process were great. I did feel pressured to make some decisions more quickly than I was comfortable regarding upgrades/add-ons but did anyway.

For what is touted an exclusive part of the havevest community corners are definately cut in community landscaping and cleanliness, hoa is not replacing dead or dying plants, need to hold homeowners accountable for street parking and dog poop clean up within the community, in the home cheap materials are used as standards finish and the cleaning before move in is subpar.

House inspection is a must to ensure everything is fine.

The home is very nice a few replacements needed and not addressed promptly. We were given wrong mailbox keys and have no access to mail no response contacted pulte 2 times and trips to post office as well. Customer satisfaction lags.

Overall happy. However, some disappointments. Wire in Master not grounded which was very scary, used some cheap materials to do things especially for a homeowner who upgraded most everything.

This is our second Pulte home. Overall it was a good experience, but there are a lot of small things that need to be corrected.