Pulte Homes Reviews in Phoenix Mesa, AZ

Very pleased with our Field Manager, he really paid attention to detail!

Very happy with our decision to build with Pulte

I would have given you five stars but there certainly some issues along the way that could have been handled differently.

Construction foreman was very helpful with our questions and concerns.

Most of the people we dealt with through the process were great. I did feel pressured to make some decisions more quickly than I was comfortable regarding upgrades/add-ons but did anyway.

For what is touted an exclusive part of the havevest community corners are definately cut in community landscaping and cleanliness, hoa is not replacing dead or dying plants, need to hold homeowners accountable for street parking and dog poop clean up within the community, in the home cheap materials are used as standards finish and the cleaning before move in is subpar.

House inspection is a must to ensure everything is fine.

The home is very nice a few replacements needed and not addressed promptly. We were given wrong mailbox keys and have no access to mail no response contacted pulte 2 times and trips to post office as well. Customer satisfaction lags.

Overall happy. However, some disappointments. Wire in Master not grounded which was very scary, used some cheap materials to do things especially for a homeowner who upgraded most everything.

This is our second Pulte home. Overall it was a good experience, but there are a lot of small things that need to be corrected.

Overall good Mortgage rates higher than market rate

As a first time buyer, I had a very positive experience. Kyle kept me up to date with the progress of the construction. During my walkthrough, he was very professional. He was a pleasure to work with during this process. Kyle was thorough during the walkthrough as he pointed out details and pending issues with the build while assuring me that he would personally see that each issue that needed to be complete or corrected. As the closing date was approaching, he organized all the trades involved and made sure to resolve all pending items on the build. Kyle was true to his word and I felt like I was heard, treated with respect and he made extra efforts to make sure that I would be satisfied when handing over the keys to the house. I feel very blessed to have Kyle as my superintendent! Pulte is very fortunate to have Kyle on their build team! ... More

November of 2021 my wife and I visited Surprise, AZ with the possibility of purchasing a house. We read on the internet about Pulte homes for sale. When we lived in California there was a Pulte development next to our neighborhood and we went to see what the homes had to offer. The homes we saw were appealing on the outside and offered many features in the inside that made the house worth buying. When we decided to leave California for Arizona and we saw the Pulte homes for sale we made the decision to look at them again. We made an appointment with Courtney just before Thanksgiving and visited a couple of model homes and fell in love with the Prado. It offered allot of space, vaulted ceilings, covered patio, and many other extras that made the home very desirable. A day later after meeting with Courtney we put earnest money down for the process to begin. Almost to the day our home was completed in November of 2022. Courtney was very consistent with keeping us informed of what was happening with the home during the building process. The construction manager (Tony) contacted us after a couple of months after we purchased the home and contacted us almost every week to keep us up to date on the building process. Two months before we moved in we got another construction manager (Jennifer) as Tony transitioned to another city in Arizona. Jennifer and Tony were excellent during the building process and always communicated with us what was happening and what was going to occur next. My wife and I are happy with our Pulte home and moved in just after Thanksgiving and Christmas. There have been only a few cosmetic flaws that have been fixed by Pulte in a timely fashion. We are fortunate to have a great team of Pulte employees. Courtney, Tony, and Jennifer are professional people who treated us like they were building their own home and made our experience very satisfying. ... More

Overall the experience was good but it felt like the last few weeks before closing was rushed and requesting services has been difficult.

The overall experience from beginning and during the process was good and continuous two-way communication.

Provided timely updates and finished home as per the schedule

Lacking a bit in the customer service area. Mainly after completion of the home...

During COVID we were trying to close on our house. The sales team and Project manager were very helpful in making everything go smoothly

Thank you. We love our home.

Slow response prior to and after purchase. Questions were sometimes ignored or took several weeks to hear back. Never heard from the field manager during the entire build.

The team did the best they could with the challenging subcontractor base.

We very much like our new house

This is our second new home through Pulte. So far, we have been happy with our purchase. Pulte does a good job building. The finish has left a few flaws, but we are certain Pulte will handle. My only concern is that the neighborhood should only have so many rentals, but have noticed that atleast six rentals surrounding my home. This should not have been allowed.

Have found lots of paint spots on tile floors and carpet. Painters need to work cleaner especially in a finished house. Also we were told professional cleaners would get house spotless. They need to look for this type of stuff new home owners shouldn't have to do this.

Nice house