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Pulte Homes Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Pulte Homes.

Read all 907 verified reviews from homeowners that built a new home with Pulte Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Phoenix-Mesa Area

907 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.7

Pulte Homes in Phoenix-Mesa Area

View Homes

Customer Reviews

Once we won a bid on a lot the rest of the experience went well. The team of people that assisted were all great.

  • Sharon B.
  • Verified Homebuyer
  • July 01, 2021
  • Buckeye, AZ

Everything has been good and we are enjoying our new home. We have a few things that we need to have fixed. One item in our house that I feel is not very good quality is the stainless steel sink in the kitchen. It wasn’t cheap to upgrade and the quality is not good. Seems very thin and scratches easily. Seems more like a builder grade and not an upgrade.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - They build a great home.

  • Tyraina O.
  • Verified Homebuyer
  • June 30, 2021
  • Buckeye, AZ

They build a great home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Seamless Experience

  • Chad B.
  • Verified Homebuyer
  • June 30, 2021
  • LITCHFIELD PARK, AZ

Proud to say I own my very own Pulte home, here at Canyon Views! Enrique with sales, Mike & Shanna with mortgage and Mike with the construction team. These individuals truly have made this experience outstanding. The memories that will be made in our very first home will last us forever. Huge thank you again to everyone that made this possible within Pulte. First round of drinks are on us, cheers!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The design and layout of the home.

  • Anonymous
  • Verified Homebuyer
  • June 30, 2021
  • Peoria, AZ

The design and layout of the home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall Construction is great .

  • Sreenivas T.
  • Verified Homebuyer
  • June 30, 2021
  • GLENDALE, AZ

Overall Construction is great .

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Scott was great, updating me on a weekly basis.

  • Vamsee R.
  • Verified Homebuyer
  • June 29, 2021
  • Phoenix, AZ

Scott was great, updating me on a weekly basis. After the closing, he took care off some issues that I found after moving.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - It was a fun and easy process.

  • Rhett B.
  • Verified Homebuyer
  • June 29, 2021
  • Phoenix, AZ

It was a fun and easy process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - I will never build with Pulte again or during a pandemic

  • Carlie M.
  • Verified Homebuyer
  • June 29, 2021
  • Queen Creek, AZ

I will never build with Pulte again or during a pandemic

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 1

Pulte Homes - Our field manager Nick was wonderful.

  • Franklin B.
  • Verified Homebuyer
  • June 07, 2021
  • Buckeye, AZ

Our field manager Nick was wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality of the home. We did not have to "upgrade" on anything because we felt the appliances, plumbing, cabinets, carpeting, tile, etc. met all our needs. Our Field.Manager.was.amazing. He.was.always.available, very efficient, and informative.

  • Nanette N.
  • Verified Homebuyer
  • May 26, 2021
  • Buckeye, AZ

We went through their financing and added insurance and security making it easier for us. They were very easy to deal with and the complete process went smoothly and it will be easier for us each month.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - When we had an outside inspection, we were told this was one

  • Bethany R.
  • Verified Homebuyer
  • May 26, 2021
  • Buckeye, AZ

When we had an outside inspection, we were told this was one of the best construction he has seen.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Pulte Homes - Everything went smooth from start to finish for us!

  • Kevin M.
  • Verified Homebuyer
  • May 25, 2021
  • Buckeye, AZ

Everything went smooth from start to finish for us!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The community grows so fast.

  • Anonymous
  • Verified Homebuyer
  • May 21, 2021
  • Phoenix, AZ

The community grows so fast.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - The entire team from Pulte have been excellent.

  • Michael C.
  • Verified Homebuyer
  • May 13, 2021
  • Buckeye, AZ

The entire team from Pulte have been excellent. From the sales team, design center, Pulte Mortgage and the construction project manager all were awesome to work with and was there for any questions we had

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The ineptitude of pulte mortgage

  • Rubin B.
  • Verified Homebuyer
  • May 13, 2021
  • Phoenix, AZ

Pulte itself is fine to deal with. The requirement that incentives require the use of pulte mortgage has resulted in an inept mortgage organization.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Great experience

  • Douglas M.
  • Verified Homebuyer
  • May 12, 2021
  • Phoenix, AZ

Everything was great. Mortgage experience was mediocre

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

2 time Pulte Builder

  • Benjamen W.
  • Verified Homebuyer
  • May 12, 2021
  • Peoria, AZ

Pulte is an overall excellent builder which is why we’ve built twice with them. This home we built recently dipped slightly in the quality and workmanship and I believe it was due to the real estate industry in general being so overwhelmed. The contractors seemed rushed and in some cases appeared to not be a thorough. Several items on back order that we are still waiting on we’ll after we closed. This would not deter us from building with pulte again as their overall process and quality is excellent.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Site Manager Horrible

  • Anonymous
  • Verified Homebuyer
  • April 15, 2021
  • Buckeye, AZ

Site manager didn’t provide any photos of the house during the build process. Was “extra” helpful when we signed for the house because of a survey. Gave him a bad survey, so he quit taking our calls, emails, and text messages. If it wasn’t for the site manager, I would rate Pulte much, much higher!

Pulte Homes responded:
We are extremely disappointed to hear that your site manager tarnished your experience. We would like to discuss this situation with you so we can address it internally. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. ^AH

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

poor workmanship

  • Gary S.
  • Verified Homebuyer
  • April 15, 2021
  • Buckeye, AZ

more time and care needed in finish work

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 2

Pulte Homes - Please pay attention to cosmetic issues on the home .

  • Nisarg S.
  • Verified Homebuyer
  • April 15, 2021
  • Phoenix, AZ

Please pay attention to cosmetic issues on the home .

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes - It was an easy process, from the building to the mortgage everyone

  • Steven H.
  • Verified Homebuyer
  • April 09, 2021
  • Buckeye, AZ

It was an easy process, from the building to the mortgage everyone was responsive and helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great people

  • Jeffery K.
  • Verified Homebuyer
  • April 08, 2021
  • Buckeye, AZ

People were friendly and prompt to answer any question or problems when they arise

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying process

  • Ravi T.
  • Verified Homebuyer
  • April 08, 2021
  • Peoria, AZ

Great experience, cool home, fast delivery

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Lacking a bit in the customer service area.

  • John K.
  • Verified Homebuyer
  • March 10, 2021
  • Peoria, AZ

Lacking a bit in the customer service area. Mainly after completion of the home...

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

I am loving my new home

  • Laurie C.
  • Verified Homebuyer
  • March 08, 2021
  • Buckeye, AZ

The build was on time and complete. Quality of workmanship was not perfect as revealed by my independent inspector. If the original workmen took as much pride in their work as the repair teams did, we would not have had to deal with so many repairs. But my home will be perfect in another few days. Thank you to my field manager for his follow-up and attention to detail.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4