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- Phoenix-Mesa, AZ
Pulte Homes Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Pulte Homes.
Read all 892 verified reviews from homeowners that built a new home with Pulte Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Phoenix-Mesa Area
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Customer Reviews
Pulte Homes - Closing was stressful.
- Christopher W.
- Verified HomeBuyer
- November 03, 2020
- Surprise, AZ
Closing was stressful. Underwriter was still asking for documents the day before scheduled close. Lots of issues on the initial inspection that weren’t addressed. Still lots of issues to take care of on the 30 day inspection. Not great quality of workmanship. Lots of paint splatter from walls to ceiling
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
Poor communication with buyer during build process
- Zachary T.
- Verified HomeBuyer
- November 03, 2020
- FLORENCE, AZ
Seems like you need to upgrade everything or you get cheap materials. All can lights in house flicker. Electrician saud it is the lowest quality bulbs. Nothing they can do. Just one example. They red tape stuff during walk thru but, seems later just remove tape and say it got fixed.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Pulte Homes - Great experience would truly recommend it to friends and family.
- Abigael F.
- Verified HomeBuyer
- November 03, 2020
- BUCKEYE, AZ
Great experience would truly recommend it to friends and family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Overall, Pulte was fine.
- Paul G.
- Verified HomeBuyer
- November 03, 2020
- Peoria, AZ
Overall, Pulte was fine. We are one of the first homes on our street, and the contractors and trades working on the other houses do not respect our property line, and play their radio (music) way too loud!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
Pulte Homes - Thank you.
- Wilfredo G.
- Verified HomeBuyer
- October 30, 2020
- BUCKEYE, AZ
Thank you. We love our home.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 3
Pulte Homes - Great experience from start to end.
- Malina B.
- Verified HomeBuyer
- October 30, 2020
- Peoria, AZ
Great experience from start to end.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of care after submitting issues.
- Garrett R.
- Verified HomeBuyer
- October 29, 2020
- Buckeye, AZ
At first the response to issues was immediately taken care of by Pulte but the vendor responses are terrible. They don't respond to phone calls or they just don't fix the issues.
Total Score 5
Quality 2
Trustworthiness 2
Responsiveness 1
Nice home, well built
- Anonymous
- Verified HomeBuyer
- October 23, 2020
- BUCKEYE, AZ
Slow response prior to and after purchase. Questions were sometimes ignored or took several weeks to hear back. Never heard from the field manager during the entire build.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
Pulte Homes - The loan aspect of the experience was phenomenal!
- Oscar C.
- Verified HomeBuyer
- October 22, 2020
- FLORENCE, AZ
The loan aspect of the experience was phenomenal! The quality of the finish makes me not buy another Pulte home! Looks they rushed the build which transfers to quality shown.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Review
- Adriana G.
- Verified HomeBuyer
- October 22, 2020
- FLORENCE, AZ
We love this beautiful house of ours and know it will withstand the test of time! It fits every aspect of our dream home and we’re so happy to start our family here!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good until you need something
- Kristin C.
- Verified HomeBuyer
- October 22, 2020
- Buckeye, AZ
I love my new home. The floor plan is amazing. I feel like the crew was rushed to complete by the close date causing things that need work. No one has responded to my home inspection report.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Very pleased with our home.
- Timothy O.
- Verified HomeBuyer
- October 22, 2020
- Buckeye, AZ
We love living here and the Pulte buying experience was excellent. The trim work through the house appeared rushed and in places a little sloppy, but Pulte fixed most of it for us and is addressing more as I write this.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
OK House
- James H.
- Verified HomeBuyer
- October 22, 2020
- Buckeye, AZ
Looked good at first, but it is obvious a lot of shortcuts were taken in the building process.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Pulte Homes - The team did the best they could with the challenging subcontractor
- Anonymous
- Verified HomeBuyer
- October 22, 2020
- Phoenix, AZ
The team did the best they could with the challenging subcontractor base.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Nice and helpful group of teams
- Darouny K.
- Verified HomeBuyer
- October 22, 2020
- BUCKEYE, AZ
Very friendly, organized and rapid response to any concerns or questions. There's always someone that is available to help when your sales agent or builder is not available.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience! Love our new home.
- George S.
- Verified HomeBuyer
- October 20, 2020
- Buckeye, AZ
The whole process went smooth. Our home was finished on time and there was good communication along the way.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful
- Carol G.
- Verified HomeBuyer
- October 20, 2020
- BUCKEYE, AZ
The entire Pulte team has been wonderful to work with. Thanks for your attention to detail and support.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Sales office was very helpful, thing would have been without
- Timothy V.
- Verified HomeBuyer
- October 20, 2020
- FLORENCE, AZ
Sales office was very helpful, thing would have been without the virus problem
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Do not follow through with fixing issues with your home
- Nolan D.
- Verified HomeBuyer
- October 01, 2020
- FLORENCE, AZ
Over all I am happy to have a home but they rush yo build the home and are sloppy with there craftsmanship. When we walkthrough the home with the site manager, he tells us to mark area with red tape and they will come back and fix it. They never fix it but the removed the tape as if they did. The site manager rushed us to fill out a survey. Saying the home was complete. He kept bothering us to fill it out. Once I filled it out. I didn’t hear anything back for him. We still have problems with the home. I font know what to do
Pulte Homes responded:
We are so sorry to hear that you have unresolved concerns with your new home and are struggling to get them addressed. We would like to look into the situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
3rd home built in our life..this ones the charm
- Ronald G.
- Verified HomeBuyer
- September 15, 2020
- Buckeye, AZ
This is our 3rd home being built over the years and this is by far the best home in aspects of quality and in Pulte's handling of all issues.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction
- Anonymous
- Verified HomeBuyer
- September 15, 2020
- Buckeye, AZ
the home is well built. Our contractor in charge was excellent, consciousenscenous. Kept updated on progress. The final walk through yielded very few and only slight cosmetic issues which were corrected quickly. It is a beautiful home, well built and priced well.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The Issues are endless
- Lisa K.
- Verified HomeBuyer
- September 08, 2020
- Phoenix, AZ
Whatever you do, get a home inspection.
Pulte Homes responded:
We are sorry to hear that you have had issues with your new home. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com. Thank you. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Easy way to build
- Roger G.
- Verified HomeBuyer
- September 08, 2020
- FLORENCE, AZ
The building experience went well and met all expectations.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent experience
- Paul A.
- Verified HomeBuyer
- September 08, 2020
- FLORENCE, AZ
Purchased home from Pennsylvania. Every detail was managed in professional manner. Purchase went smoothly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great team to work with!
- Bernadine O.
- Verified HomeBuyer
- September 08, 2020
- Buckeye, AZ
Great team to work with! I had a few challenges come up with my financing and their great team helped me every step of the way! Love my new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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