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Pulte Homes Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Pulte Homes.

Read all 678 verified reviews from homeowners that built a new home with Pulte Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Phoenix-Mesa Area

678 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 3.9

Value 3.9

Responsiveness 3.6

Pulte Homes in Phoenix-Mesa Area

View Homes

Customer Reviews

The Issues are endless

  • Lisa K.
  • Verified HomeBuyer
  • September 08, 2020
  • Phoenix, AZ

Whatever you do, get a home inspection.

Pulte Homes responded:
We are sorry to hear that you have had issues with your new home. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com. Thank you. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Pulte Homes - Absolutely terrible.

  • Noah J.
  • Verified HomeBuyer
  • August 19, 2020
  • Phoenix, AZ

Absolutely terrible. After spending 1 night in my house we had our first, but not last, major water issue. I haven't even slept in my house for weeks because of the 2nd major water incident in which you knowingly installed a broken dishwasher which leaked and leaked into my kitchen island causing mold. I have major regrets working with Pulte and wish I had just bought an older house or gone with Taylor Morrison. This experience has been devastating to my wife recovering from surgery, my 3 very young children as well my my dogs, 1 of which is 15 years old in diapers and in his last legs. I ...

Pulte Homes responded:
We are deeply disappointed to hear about your negative experience, water issues and the frustration that this has caused you and your family. We would like to assist in getting these issues addressed. In order to do so, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte needs home owners to pay for its mistake and wont help you if you are in any of the bad situation due to COVID-19

  • Anonymous
  • Verified HomeBuyer
  • August 14, 2020
  • Peoria, AZ

Pulte wont help you in what ever situation you are. All they need is to complete with in the dead line unnecessary of what situation the homeowner is in. They make mistakes and you have to pay for it . In my case in they screwed up with the AC and they want me to pay for it.

Pulte Homes responded:
We are sorry to hear that our team has not provided excellent customer service and has not been helpful regarding your concerns. We would like to learn more about this situation and would appreciate if you could email customersupport@pultegroup.com with your full name, address, contact information and some additional details. Thank you for leaving a review. ^AS

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2