Pulte Homes Reviews in Phoenix Mesa, AZ

Customers service beyond expectations. OUTSTANDING

The pulte superintendent Ron took care of everything. We never even met him once until the house was done as my schedule was too busy and I placed my trust in him to get it done which he did but he kept us well-informed of the progress.

Ron was wonderful as our project manager. Great communication!!!

My wife and I love our new house. The build was very good and our filed contractor, Ron, was very easy to work with and answered any questions we had. We do have some items that we need corrected (30 day) and understand with all going on there may be a delay.

Have found lots of paint spots on tile floors and carpet. Painters need to work cleaner especially in a finished house. Also we were told professional cleaners would get house spotless. They need to look for this type of stuff new home owners shouldn't have to do this.

The process of buying and building the home was very easy. The building supervisors kept me informed on the progress of my home during construction. All minor repairs were noted and repaired when we did the walk through.

Attention to detail by the finishing trades needs huge improvement.

Kitchen cabinet for the waterfall island was misplaced. When i asked why, i was told that's the way the vendor made it..which didn't make sense. A week after moving in, i noticed the island wasn't done properly. I reached out to the field manager. Was told that's the way they did it. This wasn't true as that wasn't the case for another home i saw. Till date the issue has not be fixed. I gave a 3 star overall cos other aspect of the home was average.

Nice experience seen our house get build very happy with our home Nice community thank you

Your team kept me up to date on progress . Scott the construction manager was excellent to work with . Scott communicated on the progress of my construction . Very professional to work with.

It's been A wonderful experience!

Love the community and our new home!

We lived out of AZ during much of the construction and were kept apprised of progress weekly by a great Project Mgr. And he continued when we got to AZ.

All in all great experience

Pulte is a great builder!

We love our home, but we quickly found out that some things were looked over by Pulte. Our counters, which were suppose to be sealed, did not get sealed and we found out the hard way with stains sinking into our granite and unable to come out. Also they covered up our water softner drain, so when someone came to install, we couldnt finish because the drain is no where to be found. We've reached out, and we know due to covid we were on a waitlist, but its now into June and we have had no call back to get an appointment set up to fix these issues. Again we love our home, but the care after has been poor to help what should have been taken care of before we moved in. ... More

Need more attention to quality and details..

Pulte has a member of their team to walk you through every step of the process.

I need things repaired. My shower door is literally, falling off and is cracked. It’s been two months and no one has even scheduled. There are other issues too but this is an emergency and the builder doesn’t seem to care.

Make sure the project has everything working and complete before you close. They promise and extend and are difficult to pin down a time to complete even though they use those workers to do their own homes rather than repair the items that were wrong on your home. We were luck to have a very good foreman to work with.

We love our new home!

Nice house

We were in constant contact with the building manager and he let us know what was going on at all times and let us visit the building site whenever we needed to. There are a few things that is a little faulty, some electrical ad cosmetics but overall workmanship is very good.

From the very beginning, the staff at Pulte have been ah-mazing! They have all taken the time to answer any questions or concerns. They have been quick to respond to voicemails or e-mails. Our building site manager sent us updates on any new progress on the home. Since we were 1000 miles away, this was greatly appreciated. Loan staff, design center, EVERYONE has been amazing. We love our new home.

Covid 19 impacted our walk thru and moving in process. There's been no work or follow up in the 2+ months we've been in the house. No 7 day check in, no 30 day follow up and there are 3-4 issues that need addressing. We were told 2 months ago that things will be addressed when Pulte resumes that program. Still waiting-no communication/updates. Frustrating.