Pulte Homes Reviews in Phoenix Mesa, AZ

We have been very pleased with our experience buying a Pulte Home. Josh, our salesman, has always been available to answer any questions we had. Our site foreman, Damon, has been very responsive to any problems that came up and was prompt resolving them.

great value for the money.

Very average. Helpfulness and getting issues handles very poor

Am absolutely ashamed of the workmanship and quality control over my community by Jenny. The house had an abundance of issues at my final walk through that she said would be fixed by the time we closed. When closing came around they had still not been done, so I have her another week to have them done by the time we moved it and it still had not. I am incredibly disappointed with PULTE. I had paint stains all over my garage and they had told me there was nothing they could do about it, I am still finding paint all over my tile. The quality control is absolutely terrible and and our field manager the rudest. After reaching out to Pulte multiple times and attempting to reach corporate I finally got someone who was competent. We have finally got our original walk through stuff finished but now I lost my 30 day walk through and now have to deal with customer care from this point forward. ... More

Had some problems with garage door and fireplace.After being in house two and a half months finally got resolved

Was informed at all aspects of the construction. Definitively recommend Pulte to anyone.

Overall it is good

Satisfied

Ron was awesome

Great

Great superintendent

Completed ahead of schedule. Sales and field manager were awesome to work with. Design center options a bit overwhelming-would like to have seen more upgrades included in base price. Overall, under promised and over delivered!

Pulte financial services were the best! Always in contact with UR best interests first.

I had so many issues and multiple attempts to fixed the and every time it makes it worse

Awesome

This process was mostly seamless minimal hiccups. The sales team is very prompt and responsive, the field manager was very responsive and easy to reach. We had a third party inspection prior to close which found very few issues. My only complaint is that after move in, if there are still issues that need to be addressed, they don’t respond as quickly and are slow to Address those issues so my recommendation is to have everything fixed and addressed before move in and closing.

Project manager tried very hard to stay on top of crews, but fell short in drywall and paint. Drywall was not installed properly and we tried to hang a ceiling fan only to have 5 nails pop out in the ceiling. Down the hallway you could see the drywall bow and swerve in and out. Paint in carpet, across tiles and in the grout; which was never sealed, not even in the wet rooms.

There are problems with my final inspection - and more that we are finding as we live in the house.

Struggle to get repairs completed! When repairs are finally made, the repairs are shoddy and careless. Things go from bad to worse when trying to get things fixed under warranty.

Pulte homes have the best designs we’ve ever seen and their homes are all quality built. With their various developments they have homes designed and priced for every type of buyer. We’ve glad we bought with Pulte.

Great experience. We are happy with the finished product . The level of service was outstanding.

The girls that you talk to in the call center , need to listen and put down the doughnuts, They are not the top notch of the tree!

As a first time home buyer a lot of things were missed in the upgrading options. HOA going up with not even being in the home for 2 months with no notice. Just the whole buying experience and process was not great. Lack of communication.

always check the building progress

We could not be happier in our new Pulte home. Our super built a beautiful home and Pulte mortgage kept us updated every step of the way. There were no surprises (which was a surprise) we definitely recommend Pulte to anyone in the market for a new home.