Skip main navigation

Pulte Homes Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Pulte Homes.

Read all 827 verified reviews from homeowners that built a new home with Pulte Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.1 out of 5 stars in Phoenix-Mesa Area

827 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4

Value 4

Responsiveness 3.8

Pulte Homes in Phoenix-Mesa Area

View Homes

Customer Reviews

Not the quality I was expecting

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2019
  • BUCKEYE, AZ

I have had several issues with my home. Some have been taken care of and some haven’t due to the incompetence and irresponsibility of the company. Several times I have been told someone would come to fix things and they never came at the scheduled time due to a miscommunication on Pulte’s side and them not ordering the materials they said would. I have emailed the fields manger about another thing that came up. Part of my bathroom cabinet fell and it looks like the wood wasn’t place right and it’s uneven. No response. I’m disgusted. I’m paying a lot of money to a poor quality company.

Pulte Homes responded:
We are so sorry to hear you have had such a negative experience. Thank you for taking the time to share your story as feedback is invaluable in helping us improve the home buying experience. Please email socialcare@pultegroup.com with some more information about the issues that need fixing and our customer care team will work to get them resolved. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pleased with some items and not so much with other items, it's a love/hate relationship

  • Loretta H.
  • Verified HomeBuyer
  • August 02, 2019
  • Surprise, AZ

I absolutely love our new home, but am so not satisfied with the quality of the workmanship. Many items we noticed while our house was being built and brought it to the attention of the superintendent on more than one occasion. Nothing was corrected at that time and the trades continued working. When we did our first walk through these items once again brought to the attention of the superintendent. Still nothing corrected, and then another walk through. By this time the dry wall has been hung, kitchen counters are in and electrical and plumbing are all in and still the same issues have ...

Pulte Homes responded:
We're disappointed to hear that you encountered these issues with your home, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share or if you need assistance, we're always listening at socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1