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- Phoenix-Mesa, AZ
Pulte Homes Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Pulte Homes.
Read all 902 verified reviews from homeowners that built a new home with Pulte Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Phoenix-Mesa Area
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Customer Reviews
Smooth sailing
- Stephen W.
- Verified HomeBuyer
- August 13, 2019
- Phoenix, AZ
Just recently moved from CA to AZ and was able to manage the whole process from CA. Ron Rolfes was great at communicating and sending photos. He responded to all calls in a timely manner and address any issues we had right away.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Great experience from beginning to end
- Dennis J.
- Verified HomeBuyer
- August 07, 2019
- BUCKEYE, AZ
Spend as much time as possible deciding on options.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall, very pleased
- Stuart M.
- Verified HomeBuyer
- August 07, 2019
- Phoenix, AZ
Definitely a home builder that wants you to have a quality house. Also, for a good value. The only thing that we didn't like is their inability to make ANY changes to the model home we chose. Other than that, all went well.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pleased with some items and not so much with other items, it's a love/hate relationship
- Loretta H.
- Verified HomeBuyer
- August 02, 2019
- Surprise, AZ
I absolutely love our new home, but am so not satisfied with the quality of the workmanship. Many items we noticed while our house was being built and brought it to the attention of the superintendent on more than one occasion. Nothing was corrected at that time and the trades continued working. When we did our first walk through these items once again brought to the attention of the superintendent. Still nothing corrected, and then another walk through. By this time the dry wall has been hung, kitchen counters are in and electrical and plumbing are all in and still the same issues have ...
Pulte Homes responded:
We're disappointed to hear that you encountered these issues with your home, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share or if you need assistance, we're always listening at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - My husband and I were super excited about the purchase of our
- Anonymous
- Verified HomeBuyer
- August 01, 2019
- Peoria, AZ
My husband and I were super excited about the purchase of our new home. The sales consultant we worked with seemed very credible at first, however, we soon discovered that most of the information she provided was just a sales pitch. She misinformed us about a few different items related to the structure of the home and the percentage owed based on the options chosen. This information was never discussed, however, it seemed as if there was always a cover up on her end whenever it was brought up. She promised the house would be 100% ready at the time of the final walk through, she couldn't ...
Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home and home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always listening at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 4
Pulte builders
- Karen R.
- Verified HomeBuyer
- July 31, 2019
- FLORENCE, AZ
We had a great experience with Pulte We had a great experience with Pulte builders from start to finish.Everything went as they said. We were very pleased.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Senita
- Richard C.
- Verified HomeBuyer
- July 31, 2019
- FLORENCE, AZ
Pulte buils a very nice house and Anthem is a great community.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Living the good life!
- Bruce W.
- Verified HomeBuyer
- July 26, 2019
- Phoenix, AZ
Read all of the material that you are provided and ask questions. Understand what changes can be made and what changes can not be made. Walk your property (lot) and be sure that it is a good fit for you. Enjoy your experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Satisfied overall
- Charles F.
- Verified HomeBuyer
- July 24, 2019
- Buckeye, AZ
This is my 2nd Pulte home, regardless of any issues major or minor they always get taken care of.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Make sure you hire a good home inspector.
- Kenneth H.
- Verified HomeBuyer
- July 17, 2019
- Surprise, AZ
There were 6 square feet of shingles missing, irrigation system leak, AC air leak in the attic, and wiring issues in the ceiling fan and pendant light prewires. So I can't help but wonder if there are hidden issues elsewhere in the house. I understand that building a house is a very involved operation, and requires a lot of different crews to coordinate together. So some problems are expected. But I can't give 5 stars to something with these types of problems. Otherwise, the house SEEMS to be well built. But hire a good home inspector to make sure everything is like it should be.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Gold Standard
- Michelle G.
- Verified HomeBuyer
- July 17, 2019
- PHOENIX, AZ
Pulte has a wonderful reputation and they did not disappoint! Start to finish has been a wonderful experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great homes
- Emir Z.
- Verified HomeBuyer
- July 14, 2019
- Buckeye, AZ
We purchased our home about a month ago. We are very pleased with this purchase and Pulte team were very professional and helpful with the loan process. Any issues we had were fixed in no time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - i was please with the interest rate, and all the incentives i
- Joseph M.
- Verified HomeBuyer
- July 03, 2019
- Red Rock, AZ
i was please with the interest rate, and all the incentives i receive. Pulte homes worked to see that every concern i had was taken care of quickly. Great group for home buyers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Built Our Forever Home!
- Ronald C.
- Verified HomeBuyer
- July 02, 2019
- Buckeye, AZ
It's been our experience, that Pulte Homes is a class act. From the initial sales person to the loan processors, and to the warranty individual, we were treated with the utmost courtesy. This company takes care of their buyers!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A smooth process from start to finish.
- John I.
- Verified HomeBuyer
- July 02, 2019
- MESA, AZ
The process was streamlined and easy to navigate from start to finish. Our building supervisor Jordan kept us up to speed and was very responsive to our questions and requests. Overall, a painfree process, and we love the house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Very happy with our decision to build with Pulte
- Isaac C.
- Verified HomeBuyer
- July 02, 2019
- PHOENIX, AZ
Very happy with our decision to build with Pulte
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - Top notch material
- Earlene S.
- Verified HomeBuyer
- July 01, 2019
- Mesa, AZ
Top notch material
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall Good Quality!
- Erick P.
- Verified HomeBuyer
- June 28, 2019
- PHOENIX, AZ
Pulte has been a good builder to work with overall. The seller Victoria was friendly however I think she could pay a bit more attention to detail when dealing with clients requests. Brittany from the design center was very helpful answering questions and providing suggestions for improvements throughout the house. Jim was superb taking ownership and addressing all items from the final walkdown in a timely manner, going above and beyond to assure I was a happy customer.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
100% Satisfied.
- Kiran M.
- Verified HomeBuyer
- June 27, 2019
- Phoenix, AZ
100% Satisfied.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - More than Satisfied
- Anonymous
- Verified HomeBuyer
- June 25, 2019
- Peoria, AZ
More than Satisfied
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Excellent
- Zachary D.
- Verified HomeBuyer
- June 25, 2019
- FLORENCE, AZ
Beautiful work
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I love my new house!
- Patricia Z.
- Verified HomeBuyer
- June 25, 2019
- Surprise, AZ
Everyone from sales through closing was very professional and helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
You end up paying more to get nothing
- Heather B.
- Verified HomeBuyer
- June 25, 2019
- BUCKEYE, AZ
The design center was the worst experience. The base price of the house is not even close to a realistic price unless you want poor quality materials. The trades are not paying attention to detail and are just rushing the jobs.
Pulte Homes responded:
We're disappointed to hear that you didn't have a good experience and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Very Happy Homebuyers
- Walter R.
- Verified HomeBuyer
- June 25, 2019
- Buckeye, AZ
Our Sales person Leslie and Project Manager Don were amazing! Always prompt, always courteous and had every answer to every question we had. The project area was always kept very clean and picked up and the workmanship on the home is incredible and in fact our blind person said he had never seen a home with windows so perfect.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Customer Warranty Service
- Richard D.
- Verified HomeBuyer
- June 25, 2019
- FLORENCE, AZ
It shouldn’t take weeks for customer Warranty Service to get someone to fix a problem. That said all issues, were taken care of at the home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
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