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- Pulte Homes
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- Phoenix-Mesa, AZ
Pulte Homes Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Pulte Homes.
Read all 907 verified reviews from homeowners that built a new home with Pulte Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Phoenix-Mesa Area
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Customer Reviews
Pulte Homes - I love my new house.
- Christina V.
- Verified Homebuyer
- May 29, 2019
- PHOENIX, AZ
I love my new house. HOA is a little high. Water is in the streets.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Quick to fix issues
- Anonymous
- Verified Homebuyer
- May 29, 2019
- Mesa, AZ
Feel there was some misinformation given from the sales office. Field team is excellent.
Pulte Homes responded:
We're glad you've had a good experience with our field team and we'd be interested in hearing more about your sales experience to know how we could have done better. Feel free to email us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 5
Disappointed
- Deckinga D.
- Verified Homebuyer
- May 29, 2019
- MESA, AZ
I am not happy with the quality of the upgrades for which I paid such high costs. Upgrading the master bath to larger shower did not include better tile on walls. Then what was installed is plain white with out any design or detail. Upgrading the kitchen and cabinets did not meet expectations because with the filler space between the oven and microwave makes me believe that they are box cabinet which looks cheap. The best part of my review is because Jordan was/is a great project manager and was very helpful in solving issues.
Pulte Homes responded:
We're sorry to hear that you're disappointed, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Best building experience
- Olivia S.
- Verified Homebuyer
- May 28, 2019
- Mesa, AZ
This is the 3rd home we’ve had built, and it was by far the least stressful and most beautifully crafted home. The contractor team of JT and Jordan were beyond amazing. Their attention detail surpassed my own and I have complete trust in their team and expertise.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home buying experience
- Wesley C.
- Verified Homebuyer
- May 28, 2019
- FLORENCE, AZ
Very responsive individuals to work with. Great follow up
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Desert happiness! Very pleased with our new home.
- William R.
- Verified Homebuyer
- May 28, 2019
- Phoenix, AZ
Pulte Homes is a great company. I would definitely do business with Pulte again.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Amazing construction supervisor Ron Rolfes
- Justin G.
- Verified Homebuyer
- May 25, 2019
- Phoenix, AZ
Ron is extremely responsiveness to any concern we have or need repaired. He has gone above and beyond to make us love our beautiful home even more!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality Home
- Anthony M.
- Verified Homebuyer
- May 23, 2019
- Buckeye, AZ
Construction foreman was very helpful with our questions and concerns.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
This was my first new home build
- Anonymous
- Verified Homebuyer
- May 23, 2019
- Red Rock, AZ
Pulte company and builders made the transition very easy and the work came out beautiful. I would hire this company again, if I ever decide to move.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - we actually started off with J.
- Skylar H.
- Verified Homebuyer
- May 22, 2019
- Mesa, AZ
we actually started off with J.T. as our site manager and we loved him ! then around the time of our drywall inspection we got switched over to Hector and we were hesitant just because this was not only our first "new build" but our very first home buying experience. however once we met Hector and talked to him for a bit we were relieved at how amazing he was. he made sure to always get back to us whenever we reached out and over all we just got the feeling that he really cared about everything that was going into our house. Hector is just awesome overall and i really hope every customer ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - We are new homeowners and have loved everything about our Pulte
- Shaun J.
- Verified Homebuyer
- May 22, 2019
- Mesa, AZ
We are new homeowners and have loved everything about our Pulte home and the Pulte company that we have experienced thus far.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Good experience
- David H.
- Verified Homebuyer
- May 22, 2019
- Peoria, AZ
The experience was good over. I especially appreciate the Pulte realtor. She was excellent
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Quality ok
- Sherri S.
- Verified Homebuyer
- May 21, 2019
- Buckeye, AZ
Cheap paint and construction on interior and exterior walls. No attention to detail by the contractors. Design features and options are good.
Pulte Homes responded:
Thank you for your taking the time to leave a review. If you'd like to discuss your feedback with us, you can reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
First time home buyers.
- Anonymous
- Verified Homebuyer
- May 21, 2019
- Buckeye, AZ
First time home buyers, Pulte made the experience easy and exciting! Great communication from the Pulte team.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
My dream home!
- Priscilla G.
- Verified Homebuyer
- May 21, 2019
- BUCKEYE, AZ
I am so happy with my house, it is my first home I've purchased and every step of the process was great. I am really in love with my kitchen its my favorite part of the house all the colors/tones are perfect for me. The final walk through was great and the Pulte team did a great job meeting my expectations and accommodating my needs as I came from out of state for the purchase and wasnt able to just come by anytime. Overall I'm just over the moon with my house and I know I made the best decision with my choice.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good Job
- Catherine C.
- Verified Homebuyer
- May 17, 2019
- Buckeye, AZ
Our Sales associate was excellent. Very knowledgeable about the homes, the products and services. Our Super (person in charge of overseeing our home) is excellent. He is very responsive to my call and texts, gets things done in a timely manner.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte is simply the BEST!!!
- Jewel H.
- Verified Homebuyer
- May 15, 2019
- Phoenix, AZ
Working with Pulte on my new home build was absolutely amazing. From the beginning of this process from the sales associate Nick to the project manager Ryan to the design team and especially all of the excellent construction workers who took out their time to pay attention to all of the special intricate details of my home. I would recommend Pulte to anyone looking to purchase a home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New build review
- Anonymous
- Verified Homebuyer
- May 15, 2019
- Phoenix, AZ
Good experience and amazing project manager. We just felt the pride we paid didn’t equal the quality of material used to build the home.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Poor craftsmanship
- Lawrence H.
- Verified Homebuyer
- May 15, 2019
- MESA, AZ
The individuals who work for Pulte are great and do their best to correct the poor quality of work done by the subcontractors they hire. We've been in our new house 60 days and we're still waiting on issues to be resolved. Very disappointed in the quality of work by their subcontractors. I would not buy another Pulte home.
Pulte Homes responded:
Thank you for your feedback. Quality is important to us and we sincerely apologize that you are disappointed with your new home. We encourage you to contact us at socialcare@pultegroup.com if you'd like to discuss your experience further. --Sarah
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
Pulte Homes - make sure everything looks good outside and inside
- Manuel T.
- Verified Homebuyer
- May 15, 2019
- Buckeye, AZ
make sure everything looks good outside and inside
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Outstanding New Home Purchase Experience
- Anonymous
- Verified Homebuyer
- May 15, 2019
- Cave Creek, AZ
My wife and I recognized the quality workmanship of the Pulte home on our first walk through the models, and the floor plans fit our needs exactly. Our interaction with the Pulte Team, including Rachel and Jenny was best in class! This has been the very best new home experience we've ever had, and would recommend a Pulte home to anyone who asks!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home purchase experience
- Warren H.
- Verified Homebuyer
- May 15, 2019
- Surprise, AZ
Second pulte home I had built and must say that the first time was a Much more Pleasant experience for a Number of reasons: sales Was not familiar with the new models (cosenza) so some things that were told to me turned out not to be true. I felt very much rushed and pressured during the closing process and pulte Was not flexible on modifying dates for closing even though I mentioned I had a death in the family. Don’t like that pulte mortgage sells my Mortgage. On a positive not pulte seems to still build a pretty decent home however this interior flat paint seems to be cheap as it stains, ...
Pulte Homes responded:
Thank you for being a Pulte customer! We appreciate that you've taken the time to leave feedback and apologize for the issues you encountered during the sales and closing process. We have shared your comments with our local leadership team and if you'd like to discuss your experience with us, we're always listening at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Pulte Homes - Over all the updates on the build was excellent.
- Maria U.
- Verified Homebuyer
- May 15, 2019
- BUCKEYE, AZ
Over all the updates on the build was excellent. If something doesn’t get done by the move in date it takes forever to have the items fixed after that.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
We made an excellent choice with Pulte
- Frederick K.
- Verified Homebuyer
- May 15, 2019
- FLORENCE, AZ
For us, this was a lateral move within the Anthem Merrill Ranch community. We looked at other options before purchasing our lot, but everything about our experience these last nine years has been positive, so we simply wanted to move into a much nicer house at a much better location. We've been very pleased with everything about the house. We are confident that not only will it serve us well as a home, but will also retain its value (at least) for a time in the future when we put it on the market.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good company with knowledgeable people
- Anonymous
- Verified Homebuyer
- May 15, 2019
- MESA, AZ
We love our Pulte home. Well built and energy efficient. The layout is functional and visually pleasing. The minor issues we've had after the build have been handled promptly by our field manager. Really great experience!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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