Pulte Homes Reviews in Phoenix Mesa, AZ

We've had 2 custom homes built in the past and Pulte provides a much closer "custom" experience than any other corporate builder we considered. We love the development (Anthem at Merrill Ranch) and the amenities are better than we had hoped for.

There are lots of things that are great with Pulte. But few bad things will certainly eclipse all good things, especially when you're paying the money and expect good quality. I could write an essay of my experience but in short, it was not bad, not good.. by my home is beautiful.

The upgrade options are very expensive compared to other builders. The default items installed are very cheap in quality. Overall not satisfied.

Issue after Issue, from the heat not working to the doorbell and garage door opener not working. How did the house pass inspections??? I will hire an inspector to find what else is wrong.

Love the home. Very high quality. Price reasonable for the times.

While the home by experience was great. Once I moved in, I figured a majority of the items that need to be corrected on our walk-through would have been done. During the construction process, I was visiting the house probably every other day if not every day. After the walk-through, they only fixed or corrected one item off the list for an entire week. Since then I still have 99% of everything on my list not complete completed nor scheduled to be completed and it’s very frustrating. I even have ceiling lights that there is no light switch for so that can’t be used. Very disappointed.

We recently completed a new build with Pulte, and we couldn't be happier with the experience! From the initial design phase to the final walk-through, the team exceeded our expectations in every way.

Eric the sales rep was great. He took many calls from me even when he was off. Very trustworthy. Evoke told me was true. He honored all commitments. We could not be happier.

I went touring every builder in the community, but something kept driving me back to Pulte. It was their determination to give the best service use the best quality for building and giving the best incentives. Morten, was an amazing resource who did a great job showing the lot showing what the home could be and answering any questions I had overall it was a great experience, and I’ve recommended Pulte to countless people.

Overall experience was great. The reason why we went with Pulte, we fell in love with the floor plan. The entire process was pretty easy even though this was my wife’s and I first time purchasing a home. Don did an exceptional job explaining and holding our hand through the entire build process.

A 2mil house should not have as many issues when going through the walk through. Everything from the walls, inside and outside of the house, requiring patch work, poor installation of cabinets, spotty paint job, dirty walls and carpets, etc.

Easy process with great help along the way!

From the sales office to the construction superintendent, it has been overall a great experience.

Duke has been attentive at every step of the closing process. I appreciate his work ethic and outcomes

Had an excellent experience buying from Pulte. Their communication was amazing. Daniel was very knowledgeable during our walk-through and answered all our questions. Very happy with our purchase.

Worst home buying experience. The quality of workmanship was terrible. When issues were brought to their attention, they tried to fix them, but ultimately it just made them worse. They only care about building the home quickly and don’t really care about the finishes and it looking nice. Once we closed, dealing with service requests is a joke too. Everyone seems to just pass the buck and are really not interested in helping the home buyer. Very disappointed and frustrated buyers.

If you don’t mind being just another number Instead of a human being use Pulte. They could care less. Loan processing is a joke. They could care less about you as a person in one of the biggest purchases in life they take all the joy out of it. Literally got to the point I didn’t care if I got a “Pulte” home or not. Worst experience I e ever had buying a home.

Mike was a very helpful engineer when we walked through the house

It was our first time buying a home and it was a pretty smooth and painless experience. Probably the most frustrating part was going back and forth with the lenders giving them the information they needed for the loan, but I hear that's a pretty common thing. Everything else was really great. People were very easy to get ahold of and quick to respond.

Warranty sucks been two weeks nothing. No email, phone call or phone call. Oh they did call to tell me plants are not cover.

Overall, happy with the experience. Attention to detail probably could have been a little better. Doing the final walk only one week before closing didn't seem like enough time for the trades to correct everything. I could have pointed out several things 3 or 4 weeks before closing which would have given the trades more time to respond. Again, over all very happy with the process, would just suggest involving the buyers a little sooner in the process could have given the trades more time to complete the items before closing. One last thing, Duke was terrific to deal with!! He is a keeper!

Bought a new home and got great support from Pulte through the sale process and post sale assistance

All the representatives working for Pulte have been attentive, supportive, understanding and helpful. The overall experience with Pulte has been excellent. I do not repent in making my decision to go along with Pulte. Thank you for making this transition go as smooth as possible (even when moving across the country).

Our home buying experience was great from the minute we met our sales rep to the day we picked-up our house keys! Every team member was knowledgeable, respectful, and always responded quickly to our questions and concerns. After we moved in the follow-up to make sure all was well was excellent. We were very impressed with the whole organization.

Pulte salesman Bryan was so easy to deal with, and he explained everything and answered all questions. He was exceptionally patient and knowledgable, and went above and beyond during the entire process. Construction Manager, also named Bryan was also exceptional. He explained every detail of the building process and was immediately available to answer all calls and texts. I give them both 5 Stars!