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Pulte Homes Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Pulte Homes.

Read all 902 verified reviews from homeowners that built a new home with Pulte Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Phoenix-Mesa Area

902 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.7

Pulte Homes in Phoenix-Mesa Area

View Homes

Customer Reviews

So

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2024
  • Goodyear, AZ

No any good park only one park near to my house builder didn’t spend any good amount on park I do not like at all I miss Taylor Morrison community home I moved from no view nothing if you wanna live under roof then it’s fine that’s all I can say sorry for this review

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great experience overall

  • Kavitha P.
  • Verified HomeBuyer
  • July 05, 2024
  • Laveen, AZ

It was a great experience buying home from Pulte community. Coordination, timely communication from engineers, service follow-ups, loan buying options and home closing etc over all it was flawless experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Decent experience buying a home

  • Abhishek A.
  • Verified HomeBuyer
  • July 05, 2024
  • Phoenix, AZ

It was good experience buying a home from Pulte, there were a few delays but it all worked out in the end.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Overall experience was good.

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2024
  • Peoria, AZ

Overall experience was good with Pulte. The construction team was really helpful in all ways. One member from the mortgage team was not effectively communicating back.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Enedel V.
  • Verified HomeBuyer
  • June 07, 2024
  • LITCHFIELD PARK, AZ

They did an AMAZING JOB.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home Vistancia 85383

  • Michael M.
  • Verified HomeBuyer
  • June 07, 2024
  • Peoria, AZ

The sales experience was great. Initially, we enjoyed meeting with our design consultant but since we have moved in we realized she should have provided us more information. Specifically regarding our flooring options and choices since this was by far our biggest ticketed item . Our construction manager provided amazing communication throughout the entire process but once we did the walk thru and received our keys … all her cared about that we would give him a great survey score. We have things that day and a few days after and his communication was far less timely and didn’t seem too ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Great Process with Pulte Builders!

  • Olivia D.
  • Verified HomeBuyer
  • May 31, 2024
  • Goodyear, AZ

Our home turned out beautiful, and any issues seen in walkthrough or after moving in were attended to and fixed promptly. Our experience with the builders was great, unfortunately I cannot say the same with the process of the lenders during the approval of the loan, that area needs much improvement. Other than that, everything else was a smooth and great process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good community and building construction exp is nice

  • Harinatha B.
  • Verified HomeBuyer
  • May 31, 2024
  • Peoria, AZ

Nice construction , got reguler construction updates from management. It went smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Team is the most Professional

  • Anonymous
  • Verified HomeBuyer
  • May 31, 2024
  • Phoenix, AZ

We looked at another builder first. However our customer experience with that builder wasn’t good. We heard good things about Pulte which is what made us turn to Pulte. Pulte didn’t disappoint. The buying experience was quick and easy. Each step in the buying process was guided by a group of professionals that were so helpful and responsive to any question we had. They seemed happy to do business with us. The quality of service was exceptional and we got a lovely home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great quality and communication

  • Anonymous
  • Verified HomeBuyer
  • May 31, 2024
  • LITCHFIELD PARK, AZ

Our experience with Pulte has been great since the beginning. Throughout the entire building process, we got weekly home build reports. Once we were settled within our new home, a few issues turned up and our construction manager was responsive and quick to remedy everything. Highly recommend, couldn't be happier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home April 2024

  • Troy W.
  • Verified HomeBuyer
  • May 10, 2024
  • Laveen, AZ

My wife and I were very excited to build our first home in AZ. We had only lived in AZ for about 1 year prior to contracting to build. First of all the initial experience is pretty painless. A lot of decisions to make immediately for your build but all in all pretty easy. The upgrades are extremely expensive for what you get. To upgrade to a floor I could have purchased from a flooring store installed for about $15000 total was a $23000 upgrade over the flooring that comes with the home (just one example) The process to build was quite efficient but where we ran into issues was with ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

A lot of follow-up issues to address

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Peoria, AZ

Overall everything is fine. We love the house plan but a lot of things were missed on the house that we had to go back and address. Towel racks not level, holes in flooring under the carpet, sloppy drywall and painting, stairs creak when you walk on them, shower rods don't fit properly, kitchen cabinet missing a knob, a circuit in the kitchen had a short that was tripping the breaker....and on and on. Maybe this is the way it goes now days but disappointed that Pulte doesn't put more effort in delivering the final product. We will definitely make them address everything but it is time ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Very easy process

  • Tyler M.
  • Verified HomeBuyer
  • May 09, 2024
  • LITCHFIELD PARK, AZ

The GM kept me informed during the whole home building process and was very easy to follow.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our amazing new home!!!

  • Marnie Z.
  • Verified HomeBuyer
  • May 03, 2024
  • Scottsdale, AZ

My husband and I are very happy with our new Pullte home at Wildhorse Estates! Our project manager Jenny was absolutely amazing throughout the entire process. What impressed us the most was the amount of care and pride that went into building our home. We were hesitant to build a home using a large developer but we could not be more happy with the results!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • FLORENCE, AZ

We had an overall positive experience. Wes was great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Design Details should have been better

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Buckeye, AZ

A number of small architectural design issues such as light switch locations, the non-use of 'dead space' in the Primary Bathroom, etc., add up to create some permanent disappointment. The lack of ability to address these issues during the construction process was highly frustrating. Perhaps the architectural design department should be staffed with people equipped with better real-world experience. The response time for repairing a major electrical issue was extremely disappointing and the discovery of the solution creates a high level of skepticism regarding similar lingering issues ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Pulte Baretta 4bed 2bath

  • Valerie T.
  • Verified HomeBuyer
  • May 02, 2024
  • Phoenix, AZ

Love my new Pulte home! Very high quality construction with beautiful finishes. The Pulte sales, lending, construction and service teams are terrific!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brad was awesome and really worked with us.

  • Nora W.
  • Verified HomeBuyer
  • May 02, 2024
  • Buckeye, AZ

Brad was truly awesome in helping us with our unique situation. Tracy explained everything about the house and has been so helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Meh

  • Maureen C.
  • Verified HomeBuyer
  • May 02, 2024
  • FLORENCE, AZ

Do not think that they care about you, because they don’t. From the beginning rude salesmen, craftsmen ship is shoddy. The only person that did a good job was a guy name Wes and his Boss. Buying a Pulte home wasn’t fun, and I already have my home up for sale.

Pulte Homes responded:
Hi Maureen, we're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Great Experience with Pulte

  • Thomas N.
  • Verified HomeBuyer
  • May 02, 2024
  • Queen Creek, AZ

We love our new Pulte home. As with any new home, there were a couple minor issues with construction. Our Pulte contact took care of these issues quickly. The home buying process was also quick and easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic Experience

  • Tony O.
  • Verified HomeBuyer
  • April 10, 2024
  • GLENDALE, AZ

Everything was completed on time and above expectations. They really did a great job from Josh Schneberger (Sales) to the Final Walk through. I would definitely buy another Pulte Home!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dealing with Tony, project manager.

  • Steve C.
  • Verified HomeBuyer
  • April 09, 2024
  • Peoria, AZ

Most of the people we dealt with through the process were great. I did feel pressured to make some decisions more quickly than I was comfortable regarding upgrades/add-ons but did anyway.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Good experience!

  • Ioan C.
  • Verified HomeBuyer
  • April 03, 2024
  • GLENDALE, AZ

Good experience! Professional support and people!

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

No attention to detail

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Phoenix, AZ

I have been in my home for a little over a month. Obviously I am going to find imperfections, but there are far too many things that pop up that just show laziness. Holes in drywall, nicks and dents in drywall, grout splattered and stuck to tiles/walls, chipped grout, cracked paint in almost every ceiling corner. I've had the project manager/customer service come out to inspect some of the issues, said they would have it taken care of in a couple weeks. it's been over 3 weeks and there is still no update.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Overall descent but….

  • Corey S.
  • Verified HomeBuyer
  • April 03, 2024
  • Queen Creek, AZ

For what is touted an exclusive part of the havevest community corners are definately cut in community landscaping and cleanliness, hoa is not replacing dead or dying plants, need to hold homeowners accountable for street parking and dog poop clean up within the community, in the home cheap materials are used as standards finish and the cleaning before move in is subpar.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4