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Pulte Homes Reviews in Tucson, AZ

What Tucson Homeowners Have to Say About Pulte Homes.

Read all 160 verified reviews from homeowners that built a new home with Pulte Homes in the Tucson area. Tucson homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.7 out of 5 stars in Tucson Area

160 Reviews in Tucson Area

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.7

Value 3.6

Responsiveness 3.5

Pulte Homes in Tucson Area

View Homes

Customer Reviews

Excellent service all around!

  • Patrick O.
  • Verified HomeBuyer
  • February 08, 2022
  • Tucson, AZ

From the sales team to the maintenance lead that took care of a few quality control issues during our first month, I would recommend Pulte in a heartbeat!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - I love my new home!

  • Charles L.
  • Verified HomeBuyer
  • February 08, 2022
  • Tucson, AZ

I love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Glenn and Charmaine were incredible.

  • Daniel K.
  • Verified HomeBuyer
  • October 27, 2021
  • Tucson, AZ

Glenn was amazing. Hard to believe he was able to meet deadlines with 2 weeks of monsoon rain, during Covid with supply chain issues and labor shortages. Charmaine helped us initially and was a great communicator. Both made Pulte look good! Every person associated with Pulte was top notch.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - The Sales staff was excellent as was the building superintendent.

  • Lawrence M.
  • Verified HomeBuyer
  • September 07, 2021
  • Tucson, AZ

The Sales staff was excellent as was the building superintendent. We never saw the house from buying until after closing. We did a video walk through. We very pleased with the house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Working with a trusted home builder like Pulte helped ease our

  • Stephanie B.
  • Verified HomeBuyer
  • August 04, 2021
  • Tucson, AZ

Working with a trusted home builder like Pulte helped ease our mind during the relocation process from Texas to Arizona. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - I am very happy with my new Pulte home!

  • Lizabeth S.
  • Verified HomeBuyer
  • July 29, 2021
  • Tucson, AZ

I am very happy with my new Pulte home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service

  • Clifford C.
  • Verified HomeBuyer
  • July 06, 2021
  • Tucson, AZ

Credit customer service through out the entire process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Service!

  • MARINA L.
  • Verified HomeBuyer
  • August 12, 2020
  • Tucson, AZ

I want to thank the Pulte Team for providing a beautiful place for us to call home. This home has met all our needs, particularly those of our special needs daughter. We feel like purchasing this beautiful home was a miracle. The process was easy thanks to Carson and Mary Beth as well as our realtor. Carson has gone above and beyond to ensure our needs and expectations have been met. He is professional, kind, courteous, and very responsive. He is who you want representing the Pulte name. Thank you, Carson, Mary Beth and the rest of the Pulte Team. We will speak very highly of Pulte and ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - We are very happy with our new home.

  • William W.
  • Verified HomeBuyer
  • June 03, 2020
  • Tucson, AZ

We are very happy with our new home. Pulte added all the features we requested. Well done!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good Job

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2020
  • Tucson, AZ

Good Job.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Customer Satisfaction Feedback

  • Thomas G.
  • Verified HomeBuyer
  • May 27, 2020
  • Tucson, AZ

We purchased a Pulte home in March, 2020. The experience was amazing. The Sales Office Manager, Loan process, Title, Field Manager and customer Service personnel are very responsive, caring, courteous, and efficient with all the dealings we experienced with the home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

David has been very responsive to minor issues we have found

  • Paul E.
  • Verified HomeBuyer
  • September 16, 2025
  • Tucson, AZ

The purchase process was smooth, and post-closing, David, our construction lead, has been great with answering questions via phone and text.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear the purchase process went smoothly and that David has been responsive and helpful with your questions after closing! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Seamless experience

  • Nicole C.
  • Verified HomeBuyer
  • July 15, 2025
  • Tucson, AZ

Smooth process. The team was very responsive and helped get the information I needed along the way. Any issues identified, were addressed and handled promptly. Certainly recommend this team for those looking for a builder that demonstrates quality, service, and integrity.

Pulte Homes responded:
Thank you for providing feedback for us. We're thrilled to hear that you had a smooth and seamless process with our team. It's great to know that they were responsive and handled all of your concerns. We greatly appreciate your kind words! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Ironwood Estates - Tucson, AZ

  • Phyllis L.
  • Verified HomeBuyer
  • April 01, 2025
  • Tucson, AZ

My home buying experience with Pulte was pretty painless. I paid a little more than I wanted to pay. I trust Pulte the builder. The only part I have a complaint about is the sloppy construction cleanup!!. Two of the large windows needed to be replaced and were ordered and arrived after my close date. My walk through was prior to the final cleaning. I didn't realize the stains in one of the tubs or the paint left on the den door glass or the glue/paint/mud would left on the tile would still be there after the final construction cleanup. Turns out the stains in the tub are permanent. All ...

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're very sorry to hear about your concerns with the construction cleanup, as this is not the experience we want you to have. We’d like to make leadership aware of this and would greatly appreciate it if you could email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your address and contact information. Thank you again. ^Kelly

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Project manager

  • David N.
  • Verified HomeBuyer
  • February 18, 2025
  • Tucson, AZ

Chris was super responsive during punch list and final walk. He was professional and did a fantastic job.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Attention to Detail

  • Veronica G.
  • Verified HomeBuyer
  • February 18, 2025
  • Tucson, AZ

The layout worked well for our family and allows for both adults to have their own offices.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pleasantly surprised

  • Kyle H.
  • Verified HomeBuyer
  • January 02, 2025
  • Tucson, AZ

Leo our construction manager was great. All issues were resolved at time of closing.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Dale

  • Dale C.
  • Verified HomeBuyer
  • November 30, 2024
  • Tucson, AZ

Whitney (sales) was helpful (not pushing) and totally honest. She rapidly responded to our requests and was always available to address our needs. She is outstanding! David, our construction manager, was also very responsive to our needs and always willing to help - never argued with our finding. We have had 12 new homes - this is definitely among the best.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall Great Experience

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2024
  • Tucson, AZ

We had an excellent experience with Pulte. The quality of the building materials and the construction process were top-notch. Any issues we encountered were resolved promptly. Paul, our construction manager, was fantastic to work with throughout the entire process. He calmed any concerns we had. The only minor downside was the price of the home, which is higher due to Bidenomics.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Site superintendent great communication and updates throughout for remote buyers

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2024
  • Marana, AZ

As a remote buyer, it helped to have "eyes" and consistent progress updates from the site superintendent. Responsiveness to questions, concerns, or follow ups have been handled or are being handled by the team. A lot of things go into building a home and understand that usually at the mercy of several trades and people to make it come together. Perfection is the goal but not a reality usually but fixing things that should be done well and right is why you purchase things from certain companies or people. They stand behind it and have accountability. Have felt that in this experience so ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent experience during all phases

  • Sharon i.
  • Verified HomeBuyer
  • September 06, 2024
  • Tucson, AZ

Very professional experience throughout the entire process. Our construction manager was very responsive and attentive to our needs and all inquiries.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Elise

  • Elise C.
  • Verified HomeBuyer
  • June 01, 2024
  • Tucson, AZ

Fist time purchasing a new build. Experience was great. Love the service and communication.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

We really like the new home and are looking forward to many great days here!

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Tucson, AZ

The buying experience was good, some of the building issues could have been resolved before we moved in or purchased the house!

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Very Positive

  • Connie K.
  • Verified HomeBuyer
  • April 03, 2024
  • Tucson, AZ

From meeting with Reuben(sales rep) Jessica(design rep), Travis & Glen(construction managers) it’s been totally positive experience for me. Nice that I had the opportunity to upgrade appliance pkg,countertops,add cabinets to laundry room,pick out tile & flooring. Construction managers gave me updates on schedule during building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Tucson House

  • Larry L.
  • Verified HomeBuyer
  • October 29, 2023
  • Tucson, AZ

Dee, Jessica, and Travis were great to work with. Everyone we interacted with were very helpful and knowledgeable.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5