Pulte Homes Reviews in Tucson, AZ

Builder and sales office and titling was great. Pulte mortgage experience was not.

The process went very smooth. We enjoyed seeing progress every day. We have been in the home for two months and absolutely love our new home. Our only concern is the tile floors we selected. They have a film that we cannot get off and also a lot of the tiles are chipped. It looks like they were purchased at a discount. We have not had our 30 day walk through to let Pulte know but we do know Pulte will take care of it for us. We did look at another builder in the area. The house was nice. Then we found the Pulte home, we knew this is exactly what we wanted. We could tell the quality was spot on. During the build, one thing that really impressed us was Pulte is self-insured. To us, this meant they were not going to cut corners because it would cost them more in the end. Every time our field supervisor did a walk through with us, he pointed out what Pulte did above and beyond the requirements. Great house, great location and we are VERY happy. ... More

Do your own research.

Great house, great lot, construction manager is Super to work with. Love the one stop shopping, home, mortgage and insurance from the same company!

This is our second Pulte house and Pulte will continue to be a top option for us if we ever need another house. We lived in our first home for 10 years and were very satisfied with the quality of the house. Our new home is even better! Pulte has been easy to work with and has followed through on everything promised throughout the process. The only issue we had was that our Project Manager was, at times, difficult to get in touch with due to how busy he was. Everything that we wanted corrected was eventually fixed to our satisfaction and we would gladly recommend Pulte as a builder to any of our friends and family. ... More

We had a lot of reservations at the beginning of the process and were anxious about what issues would come up and how they would be dealt with. Overall, our experience with Pulte was very good to excellent. I was impressed at how fast the process went; our actual closing date was 4 weeks earlier than the beginning of the committed closing window. We also have had great response to minor issues which have come up at our 30 day review. We have been very happy with Pulte's commitment to our satisfaction. Our only real issue was that there was poor coordination between Pulte and our pool contractor which resulted in our pool excavation being delayed. ... More

The home materials used and workmanship are high quality, the Pulte team of people have been excellent to work with. Their support was crucial since our move was cross country and the team delivered! During the construction process there were virtually no major issues causing delay. The timing was accurate and home was well worth the value for the money.

As a remote buyer, it helped to have "eyes" and consistent progress updates from the site superintendent. Responsiveness to questions, concerns, or follow ups have been handled or are being handled by the team. A lot of things go into building a home and understand that usually at the mercy of several trades and people to make it come together. Perfection is the goal but not a reality usually but fixing things that should be done well and right is why you purchase things from certain companies or people. They stand behind it and have accountability. Have felt that in this experience so far. ... More

I’ve had excellent costumer service dealing with Travis and Drew. They have each addressed issues with the house and tried to find solutions. Mary Beth in sales was cheerful and informative. All in all, very good experience!

Pulte homes are built very well.

Everyone at Paulte homes from the sales person to the construction project manager have been helpful and responsive to my questions and concerns throughout the construction period.

The experience I had from the initial sale to closing was flawless unfortunately due to current times of lack of materials and sufficient labor force the house was delayed but understandable I would recommend this property to any and all that is looking for a fantastic community and real people to work and live with.

It is important to look very carefully at EVERYTHING and possibly have a third party inspection before taking possession of the house. In the current climate of workers, it is difficult to get people to come back for repairs in a timely manner.

We have had a couple of issues and Leo and Lorenzo have been great about running the issues to ground. A couple more items have popped up in the past couple of weeks but I am confident in the Pulte team to get them resolved quickly and efficiently.

Overall the process was great!

Having had a custom built home for our previous home we were somewhat weary how responsiveness the Pulte team would be. Much to our surprise everyone we dealt with exceeded our expectations from sales to the construction team. Definitely would choose Pulte again.

The buying experience was good, some of the building issues could have been resolved before we moved in or purchased the house!

Overall a good experience. Diligent in addressing issues after move in

Good sales support. Moderately good construction but minimal selection of cabinetry and other accessories. Design flaws in Salerno model such as location of powder room, no outlets in walk in closet, insufficient storage space in general, insufficient number of towel bars, cheaply made towel bars and rings, insufficient lighting in master bath, interior spaces painted flat white which is a cheap, inferior choice, limited appliance choices of inferior brands, low quality cabinets with no 21st century design choices like pot drawers throughout kitchen.

Overall the home buyers process has been great. Pulte team has been great but the subcontractors have been horrible with responding and fixing issues especially the electrical team. I’ve been experiencing electrical problems since moving into my house and they still haven’t resolved the issues. Closed February 13th and it’s currently April 16th. Two months of not being able to fully enjoy our home.

Have a home inspector take a look and forward recommendations to the building superintendent. Compliments to Travis who has complied with all needed repairs. Substandard kitchen cabinets for homes in the $500K price range.

We did not receive the workmanship or quality we were promised and paid for. I am concerned that my home is not worth what we paid. This builder is non-responsive and everyone points to someone else as the reason they do not have time to finish things at my house and for the poor workmanship. We're still waiting for things we paid for but haven't received. We've received countless excuses and ignored completely when we've asked for a timeframe for things to be completed. They made us so many promises to get back to us but nothing has been done yet. I would not recommend this builder based on on the lack of customer service to get things completed, the quality of what we received and the fact that we have not received things we paid for. ... More

Small imperfections here and there but over great quality.

The only absolute thing I would change is the paint. Why every builder wants to use the cheapest interior paint I have no idea but it’s already peeling in several areas less than 60 days in a new home. I’m sure they will take care of it but still so annoying.

They were great to work with!