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- Pulte Homes
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- Tucson, AZ
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Pulte Homes Reviews in Tucson, AZ
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What Tucson Homeowners Have to Say About Pulte Homes.
Read all 182 verified reviews from homeowners that built a new home with Pulte Homes in the Tucson area. Tucson homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Tucson Area
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Customer Reviews
Minor flaws/ overall good experience
- Juan V.
- Verified HomeBuyer
- January 23, 2020
- Tucson, AZ
Small imperfections here and there but over great quality.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Using at least 4 words
- Aaron F.
- Verified HomeBuyer
- July 12, 2024
- MARANA, AZ
The only absolute thing I would change is the paint. Why every builder wants to use the cheapest interior paint I have no idea but it’s already peeling in several areas less than 60 days in a new home. I’m sure they will take care of it but still so annoying.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Sales, Field Manager, Design Center
- Randall B.
- Verified HomeBuyer
- May 11, 2022
- Tucson, AZ
They were great to work with!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
James is a trooper
- Alexander H.
- Verified HomeBuyer
- March 16, 2022
- Tucson, AZ
Our construction manager James is a real trooper. He’s had to deal with supply chain and work force issues and has done very well. I will say though that the timeline of completion made it impossible for him to get the house up to the standard that we expected. While there are many minor issues like poor drywall, paint, hardware alignment, we still have items that are simply incomplete. No screen door, unpainted/finished items, fit and finish issues. I will say that James has made an effort though. He needs assistance from his management. The house functions without major issue at the time of ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Amazing Field manager
- Patrice D.
- Verified HomeBuyer
- February 08, 2022
- Tucson, AZ
My field manager helped me throughout the process. He was very responsive and met with me multiple times to address any concerns.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Homes - In general we've had a very good experience with Pulte, quality
- Luis T.
- Verified HomeBuyer
- June 18, 2020
- Tucson, AZ
In general we've had a very good experience with Pulte, quality homes. Some details that need to be repair though.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Tangerine Ridge
- Anonymous
- Verified HomeBuyer
- January 08, 2020
- Tucson, AZ
Check all work for quality and workmanship. Slow response in getting any issues fixed.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Pulte is the way to go
- Kevin Z.
- Verified HomeBuyer
- October 23, 2019
- Tucson, AZ
Responded promptly to any questions, good quality materials, great designs
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte home build
- James M.
- Verified HomeBuyer
- September 18, 2019
- Tucson, AZ
Structurally the house appears solid. Finishing workmanship is always an issue when building. Our project manager has been on top of our punch list items. Air conditioning air flow has been an ongoing issue and still needs attention. Is 1 unit enough for our size house? How should the duct work /vents be installed/adjusted for even temp throughout the house? Overall we are pleased.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Responsive
- Thomas C.
- Verified HomeBuyer
- June 18, 2019
- Tucson, AZ
We encountered a plumbing leak shortly after we moved in and the Field Manager got right after it to ensure the work was fixed quickly. the rest of the home is great. We love our new home.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Pulte Experience
- Carlos S.
- Verified HomeBuyer
- January 04, 2025
- MARANA, AZ
The Sales experience was positive however we expect more flexibility The Construction Manager, Outstanding personalized Service, Lorenzo S. is genuine customer care professional. The Mortgage experience, we expect to have the most competitive % as we understand Pulte offer good deals but we finish with a local lender The Closing Experience, was pushy and not clear in communications specially with our calls (rude and hanging the phone to us ) . The signature process was fast and clear
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Quality Control in various area of the house building process
- Luis H.
- Verified HomeBuyer
- December 02, 2024
- Tucson, AZ
Could do a better job with quality control.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Good quality home
- Anonymous
- Verified HomeBuyer
- February 28, 2024
- Tucson, AZ
Initially, we really loved the models only to find out that a lot of the items had been discontinued. Having then gone thru the designer process, it took 10 months to build and move in. We love our home and only have minor issues to deal with.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Good home but market driven home value inflation created high expectations in home quality that were not met.
- Marcus E.
- Verified HomeBuyer
- January 23, 2023
- Tucson, AZ
Home quality is very positive for some items like finishes and appliances, but these are offset by poor workmanship. There have been several issues with grout, drywall, paint running marks, trim damage, cracked glass, unfinished stucco, etc. Many issues will be resolved by the owner due to the small scale, but give the price of the home, expectations were much higher in the finished product. It is now clear that the price is entirely market driven and not an indicator of home quality which we have come to accept. Customer Service staff and the site manager have done all they can to help ...
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Salesperson, Project Manager and Site Supervisor were helpful every step of the way.
- Anonymous
- Verified HomeBuyer
- March 21, 2022
- Tucson, AZ
We loved working with each person assigned to us from the salesperson, and the supervisor(s) along the way. Extremely helpful during the process. Being our first new build, we've been a bit underwhelmed by the final product - poor paint job & drywall installation, messiness in cabinet installation, etc. Perhaps this is the norm for large tract home communities, but to us, the work in many areas has been mediocre, thus the 3 stars for quality. It's been an interesting and educational process, to say the least!
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Good modern floor plan
- Anonymous
- Verified HomeBuyer
- August 08, 2019
- Tucson, AZ
Bought home is a large gated community. It has natural preserve area but missing walking trail or play ground for kids. The upgrades were very expensive and had limited options.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Overall satisfied
- Steven L.
- Verified HomeBuyer
- June 27, 2019
- Tucson, AZ
Elected to use Pulte and it’s affiliates throughout the entire purchase process, a one stop shop approach requiring less action on our part. All individuals involved in the process were knowledgeable, professional and extremely helpful. Quality of finished house I rate better than average as some areas of workmanship were less than desired. Overall satisfied with our home buying experience with Pulte and our new home.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Homes - There is a push to get you to make design decisions quickly (both
- Dana S.
- Verified HomeBuyer
- June 18, 2019
- Tucson, AZ
There is a push to get you to make design decisions quickly (both interior & structural) so you do not have time to think about things. Wish we would have done different features. There are limited examples of the options available. We worked with our project manager 2000 miles removed from the project & he did scheduled walkthrus via Skype & it worked out great. He was a very good manager. sales office was responsive & quick to answer our questions. there is ABSOLUTELY NO FLEXIBILITY to do minor changes, such as not putting up a laundry shelf or bathroom mirrors. We had wanted a ...
Total Score 4
Quality 5
Trustworthiness 5
Value 3
Responsiveness 4
Average
- Anonymous
- Verified HomeBuyer
- April 25, 2019
- Tucson, AZ
Pulte homes come with average standard options. The model homes give a false impression of what a Pulte home actually looks like. There are many options to upgrade with prices that are very expensive. The home was built very quickly which was a benefit. However, there were numerous repairs that needed to be made due to poor quality work in some areas. The construction managers were responsive to correcting our concerns.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Construction manager
- Allan J.
- Verified HomeBuyer
- January 01, 2025
- Tucson, AZ
Construction manager was outstanding
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Loved the move in discounts
- Anonymous
- Verified HomeBuyer
- May 02, 2024
- Marana, AZ
Do not sign the final inspection report until all problems have been resolved. An employee promised to fix items at signing and when reminded, appeared to forget.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Travis was great to work with..
- Harry James L.
- Verified HomeBuyer
- September 06, 2023
- Tucson, AZ
Overall purchase process was good..
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Our 3rd Pulte new home
- William R.
- Verified HomeBuyer
- June 29, 2023
- Tucson, AZ
our experience buying this home is mixed. the sales person , mary beth, was very good and responsive. the loan officer, Dave, at Pulte mortgage was very responsive but when handed off to the followup person, Kim, the experience went downhill. all our closing costs were supposed to be paid but since Kim and our insurance person were at loggerheads, we paid our homeowners insurance and she refused to reimburse us. Closing was uneventful. After we moved in the project manager, Travis, was wonderful trying to get issues fixed for us. The problem lies with the quality of the subcontractors. ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Good house built in trying times
- Anonymous
- Verified HomeBuyer
- May 04, 2022
- Tucson, AZ
Overall the Pulte house is a good house. The timelines provided at purchase were not realistic at all. Four - five months indicated, Ten months actual total. Sometimes multiple weeks went by with no progress. That is frustrating. Subs rushing to complete work often caused damage that the next group needed to correct.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Supervisors communication and the workmanship
- Anonymous
- Verified HomeBuyer
- October 29, 2021
- Tucson, AZ
Supervisors communication and the workmanship
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
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