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Pulte Homes Reviews in Tucson, AZ

What Tucson Homeowners Have to Say About Pulte Homes.

Read all 205 verified reviews from homeowners that built a new home with Pulte Homes in the Tucson area. Tucson homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Tucson Area

205 Reviews in Tucson Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.6

Pulte Homes in Tucson Area

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Customer Reviews

Pulte Homes - I am very happy with my new Pulte home!

  • Lizabeth S.
  • Verified HomeBuyer
  • July 29, 2021
  • Tucson, AZ

I am very happy with my new Pulte home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Having had a custom built home for our previous home we were

  • Robert C.
  • Verified HomeBuyer
  • July 28, 2021
  • Tucson, AZ

Having had a custom built home for our previous home we were somewhat weary how responsiveness the Pulte team would be. Much to our surprise everyone we dealt with exceeded our expectations from sales to the construction team. Definitely would choose Pulte again.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great customer service

  • Clifford C.
  • Verified HomeBuyer
  • July 06, 2021
  • Tucson, AZ

Credit customer service through out the entire process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wasn't as much attention to detail as I'd hoped for.

  • Timothy M.
  • Verified HomeBuyer
  • July 02, 2021
  • Tucson, AZ

Closing seemed very rushed.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Buyer Beware

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Tucson, AZ

I have nothing good to say about Pulte - they are currently building homes as fast as they can and cutting corners left and right. We closed on a house that was filthy with many issues that they promised to address as soon as we closed - joke was on us for not refusing to close and believing that they were telling us the truth. As soon as you close, they disappear. My advice? Run.

Pulte Homes responded:
We are extremely disappointed that you had such a negative experience building with us and have not received excellent response to your concerns after closing. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Travis the project manager

  • Jay A.
  • Verified HomeBuyer
  • June 29, 2021
  • Tucson, AZ

Overall a good experience. Diligent in addressing issues after move in

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Unsatisfied

  • Pedro I.
  • Verified HomeBuyer
  • August 14, 2020
  • Saddlebrooke, AZ

We had issues that took long to get fixed, like no power on patio outlet due to outlet by A/C units covered by stucco company, holes on wall to find outlet, stucco patches, and paint after. Range hood stop working due to loose wire under range. Tub faucet leaking for two and a half weeks before fixed. Waiting for A/C units to be balanced, too cold in one side of house.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Excellent Service!

  • MARINA L.
  • Verified HomeBuyer
  • August 12, 2020
  • Tucson, AZ

I want to thank the Pulte Team for providing a beautiful place for us to call home. This home has met all our needs, particularly those of our special needs daughter. We feel like purchasing this beautiful home was a miracle. The process was easy thanks to Carson and Mary Beth as well as our realtor. Carson has gone above and beyond to ensure our needs and expectations have been met. He is professional, kind, courteous, and very responsive. He is who you want representing the Pulte name. Thank you, Carson, Mary Beth and the rest of the Pulte Team. We will speak very highly of Pulte and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful house

  • Vicente V.
  • Verified HomeBuyer
  • July 03, 2020
  • Tucson, AZ

Beautiful home. Lots of nice touches. Above average workmanship. Need to get a few things fixed soon that should be under warranty.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 2

Pulte Homes - In general we've had a very good experience with Pulte, quality

  • Luis T.
  • Verified HomeBuyer
  • June 18, 2020
  • Tucson, AZ

In general we've had a very good experience with Pulte, quality homes. Some details that need to be repair though.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - We are very happy with our new home.

  • William W.
  • Verified HomeBuyer
  • June 03, 2020
  • Tucson, AZ

We are very happy with our new home. Pulte added all the features we requested. Well done!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good Job

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2020
  • Tucson, AZ

Good Job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

good product but not excellent. poor response to after move issues.

  • Jerry M.
  • Verified HomeBuyer
  • May 28, 2020
  • Tucson, AZ

Model home was three years old when it was sold and we moved in on March 25th during Covid lock down. Hot water system had not been properly maintained and did not work in master bath. Response was 'you bought it as is' and we were brushed off by main office in Phoenix. We found our own plumber and had repairs done at our own expense. Other items on the final move in check list have still not been done as of May 28, 2020.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

Pulte Customer Satisfaction Feedback

  • Thomas G.
  • Verified HomeBuyer
  • May 27, 2020
  • Tucson, AZ

We purchased a Pulte home in March, 2020. The experience was amazing. The Sales Office Manager, Loan process, Title, Field Manager and customer Service personnel are very responsive, caring, courteous, and efficient with all the dealings we experienced with the home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall very happy

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2020
  • Tucson, AZ

The process went very smooth. We enjoyed seeing progress every day. We have been in the home for two months and absolutely love our new home. Our only concern is the tile floors we selected. They have a film that we cannot get off and also a lot of the tiles are chipped. It looks like they were purchased at a discount. We have not had our 30 day walk through to let Pulte know but we do know Pulte will take care of it for us. We did look at another builder in the area. The house was nice. Then we found the Pulte home, we knew this is exactly what we wanted. We could tell the ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Quality and Service

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2020
  • Tucson, AZ

Sales representative, filed manager and other clerks are very nice and patient. The quality of the house is much better than expected.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

5Stars

  • Brenda D.
  • Verified HomeBuyer
  • April 03, 2020
  • Tucson, AZ

Great experience from beginning to end

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Kenneth M.
  • Verified HomeBuyer
  • February 20, 2020
  • Tucson, AZ

Working with the Pulte Group from sales to their Mortgage Department, design and the building of our new home has exceeded all our expectations. I would highly recommend them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Marginal

  • Daniel M.
  • Verified HomeBuyer
  • January 29, 2020
  • Tucson, AZ

Unresolved issues post possession very disappointing

Pulte Homes responded:
We are sorry to hear that your experience left you feeling disappointed in us and your new home. We would be happy to assist in addressing your concerns. In order for us to do so, please email socialcare@pultegroup.com with some additional information along with your contact information and our team will be in touch. ^Abby

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Love the house, contractors unresponsive

  • Justine B.
  • Verified HomeBuyer
  • January 28, 2020
  • Tucson, AZ

I love my new home. Once we signed the papers to close the contractors were not responsive to issues. We are almost 60 days into owning the home and are waiting for our 30 day walk through. Other than that, the house is great!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Awesome

  • Daniel V.
  • Verified HomeBuyer
  • January 28, 2020
  • Tucson, AZ

Do your own research.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Minor flaws/ overall good experience

  • Juan V.
  • Verified HomeBuyer
  • January 23, 2020
  • Tucson, AZ

Small imperfections here and there but over great quality.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Could be better all around

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2020
  • Tucson, AZ

Could be better all around.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Good home, but for the money, not great

  • Brittany R.
  • Verified HomeBuyer
  • January 09, 2020
  • Tucson, AZ

I feel the quality of our home we built with Standard Pacific (now CalAtlantic) homes was a better quality home. We had less issues moving in and the home was entirely ready when we moved in. However, Pulte told us they had a 7-9mo build time and it was done in 5, which put us in a bad spot with our lease. Then, they were scrambling to get everything done by closing. And when we moved in, there were still things missing or broken. Not the best experience and it didn’t give us much faith in the integrity of the home.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Tangerine Ridge

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2020
  • Tucson, AZ

Check all work for quality and workmanship. Slow response in getting any issues fixed.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4