Pulte Homes Reviews in Tucson, AZ

i am an educated professional who purchased a home in dove mountain from the state of Washington. during the experience, i returned every month to evaluate the process. the construction manager Corey, was very effective and as was Jessica in the design center. i initially had problems with Pulte mortgage, however, they came through at the end. the sales agent, Bly was completely not involved and of no significant advantage. there were so many issues regarding the construction of the home, that if i were not present to point them out, they would have been missed. at closing, so many issues remained, however, i was assured that if i closed, they would all be addressed post-closing. it has been now three months and still some remain, and some just recently addressed. i am so without sleep concerning myself with these issues, from someone apparently spilling something in the pantry to discolor the grout, the sliding screen door not closing and locking properly, paver issues and paint issues. Corey is overworked and has been attempting to get these issues resolved, however, many still remain. Jessica has not returned by initial closing inquires, Bly never sent out a congratulations, and at closing, they could not even provide a folder for my closing document, just a clip. how cheap and unresponsive Pulte has been. i should never have provided 10's so easily at closing, but i was led to believe it was necessary for employee's best interest from pultes standpoint. Corey deserved it at the time, but now he must be overworked and concerned, perhaps at precautions from Pulte. i am a very educated hospital administrator and lawyer and many of my friends, are surprised that i have been so understanding and not have gone of social media. quite frankly, i am discussed with Pulte and may need to hire my own contractors to finish the work, but that would negate the warranty. i can assure Pulte, that at the 11th month warranty period, i will hold pulte responsible for everything. how could you not notice at closing the stained grout in the pantry, the uneven paver walkway into the courtyard, the inoperable sliding screen door, all the paint issues inside and outside of the home, etc. now, i find Pulte to have questionable employees and construction standards and if i go on social media, i am an articulate person, with many photos. I am so sorry that i purchased my dream home from Pulte. ... More

I bought this house in Lazy K Ranch in Tucson,This was the worst experience and have buying a New home, from Sales to construction Manager, and being in my new home for two months, I have several problems and the service I am getting is horrible, nothing is done right Pulte should look in to this matter seriously, customer service is horrible,

Pulte scheduled my home to close on January 31 - well before it was ready for a new buyer. Several weeks before the scheduled closing, I saw what a terrible state the home was in and asked if they were sure they'd be ready. They assured me they would. Well, it came time for the walk through, which takes place a few days before closing so that they have time to finish any small punch list work before the actual closing date. The house was a DISASTER. I told them I would not close unless they agreed to fully complete my punch list, which had well over 100 items on it. They confirmed they would do everything I asked for. So, I agreed to close. Well, you probably know the rest of the story. It is now March 9, and there are still so many major unfinished and defective items in my home (since closing, I think all they've done is come and touch up paint, which was the least of my worries). What's worse is that Pulte is now pushing back saying they're not willing to do things they promised to do as a condition of the closing! I'm beside myself. I would NEVER recommend anyone purchase a Pulte home. I WISH i was able to upload pictures of the $692,000 home as they sold it to me. ... More

Good sales people. Horrible trades workers that don't know what they are doing and don't care about your new home. I would never buy another Pulte home, it has been a living nightmare trying to get my home built. RUN, RUN, RUN as fast as you can away from buying a new Pulte Home!

I don’t trust any of the workmanship of this home. By the time I correct all the unacceptable finishes and workmanship, I’ll have spent $700k. I could have built a better custom home! My old Denver, 1925 bungalow, was quality construction. This is NOT!

I have nothing good to say about Pulte - they are currently building homes as fast as they can and cutting corners left and right. We closed on a house that was filthy with many issues that they promised to address as soon as we closed - joke was on us for not refusing to close and believing that they were telling us the truth. As soon as you close, they disappear. My advice? Run.

Do not buy a Pulte home unless you like fixing things yourself or having contractors coming and going once you move in. Our home was not nearly complete yet our scheduled closing was fast approaching. We were assured that it would be done in time. Pulte scheduled what they term as a "Build Quality Celebration" AKA final walkthrough 3 days before closing (side note - there was almost zero leeway as to the time and date Pulte required this to be done). The walkthrough was anything but a "celebration". The LACK of quality workmanship and things that were not complete was appalling! We made a list of everything that needed to be fixed or completed in 3 days and let them know that we would not sign closing documents if the home was still a mess. We were informed that we would be in breach of contract if we did not close and that we had 30 days to let contractors into our home for any "punch list" 0repairs. Our question to them was why would we take time off of work and let contractors back in to a bang around, and make a mess when they couldn't get it right the first time? Their response was that they don't send the same people. So they save the GOOD contractors when there are complaints? Seriously? I wish that I could post photos of the shoddy workmanship. If you have dreams of building a new home and think that it will be beautiful when you move it, do NOT buy a Pulte home. ... More