Pulte Homes Reviews in Oakland Alameda, CA

We have not moved in yet but so far I've had so many small issues that has not been resolved yet. Workmanship on the carpet installation is terrible. Cabinets and other upgrades are still missing. Communication is obviously missing.

Mike and Steve are very responsive during the process. After we move in whether it be touch ups or questions they are always there to get back you in a short amount of time.

Pulte is a great builder to work with. They made my buying process as smooth as possible. Thanks Pulte!!

They were really helpful and answered questions promptly

We have serious issues with the sales team. Particularly for timing of pretty much anything and the mortgage process. We were literally pushed towards using pulte mortgage where pulte wasnt even able to provide the amount that we needed to borrow.

Mike and Dennis were amazing! They were both very responsive and Mike helped coordinate all the details of the small things that needed to be fixed after moving in. I love my home!

Jason and Robert are the best , they always make sure everything goes right . Make sure everything little Things are good . I love my new home .. thanks pulte giving me a chance to get the great home ..

Staff are knowledgeable, explains every aspect of homebuying.

We worked with many experienced professionals and we are so appreciative of all the craftsmanship that went into making our new home!

The site build crew and manager were great. The sales team not so as they misled us on a number of issues. Primarily promising us a unit with a view. They didn’t tell us they plan to build a couple more units that will cut into our view we paid extra for the unit. Also building a city rec center to further cut into our view.

Although I love my new home, the homebuying process was brutal - particularly with the Pulte loan service - I almost walked away from my deposit - The home is great but be prepared to be humiliated if you choose the loan incentives. I also discovered that the agent misled, not only me but most, regarding HOA dues and other aspects of the final deal. I have had to have a number of building isssues repaired immediately and it has been time consuming

Love the view and location

The team at Pulte has been great, very supportive.

Had a great experience starting with my initial visit as given free license to explore the different layout models. They do a great job with assigning you a personal agent to communicate with throughout the process. Loved the extra touch of being able to contact the construction manager and see your home being built through the phases. Closing went well and inspection too though had to call a few times for a couple cosmetic things that still needed to be taken care of afterwards

great community...people at Pulte seem to really care. Especially Steve R and Kirk L

We appreciate the frontline staff including sales and construction teams we interact with on a daily basis. They have been open and honest recorded any issues, reported by us or discovered themselves. No push-back, always committed to bring issues to satisfactory closure. They were responsive, just a text message away. Most important, we saw firsthand, one by one, promises have been fulfilled.

When we first viewed the different floor models we were in awe as we toured it. We definitely saw ourselves living in one of the units. The neighborhood is still under construction but the location and landscaping is making the surroundings even more exciting to see finished. The unit we acquired is everything our family needed and have more amenities that makes living even more comfy. I would definitely recommend Pulte Homes.

I enjoyed the quality of the house and the walk-in experience of the house. The support system is great

Overall experience was good, however there are certain things in my home which are still not working like some power outlets. They will say that just keep a note of it and call the after sale service to resolve the issue. My point is why not have it properly looked before handover the keys. These are some major things which people use and can't wait for a year to get it resolved. Also when we ask anyone near the house who are still working on remaining house, they simply say now we are out of the house can't do much, you need to talk to the after sale service. Some items such as door locks were also not properly checked before the close. I would certainly recommend but please ensure everything in the house is working properly before taking the keys and ask them to make it right, right away. ... More

I just moved into my Landing-Flats unit about a month ago. I'm on the third floor when i'm in my living room i can hear my neighbor above me walking it shakes my unit and i can hear his/her foot step. overall i like my unit. build quality is decent,

I have spent over $2,000,000.00 with Pulte this year, and it has been nothing but a disappointment. After this experience I will not be spending any more money with Pulte.

Overall, we are pretty happy with our home purchase with Pulte. I think this builder overall had a lot of great floor plan options, the design center experience was super thorough and the designer was very helpful, the home was done within the estimated window, and after closing they have been super responsive to any repairs/fixes thoroughly honoring the warranty. We also had some challenges though such as a lack of communication throughout the build; we had to initiate a lot to find out the status or what to expect next in the process. On closing day there was no communication between Pulte mortgage and Pulte builder, which almost pushed back our ability to get our keys and was extremely stressful. The biggest pain point since closing has been the clear lack of detail to a lot of the aesthetic stuff such as paint/texture mishaps, poor cabinet install resulting in replacements needed, poor backsplash install, etc.; all of these requiring several follow up appointments for repairs. The team managing these is very responsive and doing a great job, but it's annoying to move into our brand new home and have so much detail to fix. For the money we spent, especially on upgrades, we expected a higher quality of workmanship. ... More

Very good experience with Pulte Homes. They walked me through the process all the way, always available to answer my questions. The build quality is very good.

From the seller to everything in between, they were efficient. Closed in only a month

Great quality of workmanship with high quality materials. Quick to response and very helpful