Pulte Homes Reviews in Oakland Alameda, CA

Home was completed earlier than expected with near perfection. Minor mishaps are completely understandable and was fixed up at no additional costs. Customer service is top notch.

I would highly recommend Pulte.

The purchase process is great.

We moved into our new home in July, and we are satisfied with the quality of workmanship, design and functionality of our home. The build was completed on schedule, the project managers and sales agent (Ms. Linda) were very helpful. One month on we have no complaints. We were able to visit the house pre-drywall where all the mechanicals were thoroughtly explained. I recommend Pulte to anyone looking for a new build.

Pulte is a great builder! Definitely recommend it if you are looking to buy a new house.

The houses are great and location the only thing I can share is the finish detail work upon turn over to home owners.I do understand the nature of Buliding and construction business nothing is perfect but finished product and detail work it’s a must other than my expectations and experience so far so good .Thank you

It was five star all around with one exception: the painting subcontractor did a subpar job, especially with edges and lines between colors, the details that make the job excellent instead of just OK. The good news is however that when we mention this to Jason, he took care of it with the painters in a timely and high-quality way.

Buying experience was great. Have some issues quality wise though, but Pulte is helping to resolve them.

The process is so smooth with Pulte Sales Team, Pulte Mortgage and the Builders. Love the 60 days warranty of any issues after my move here, I already feel at home from the moment I step into here and get to know the people around Pulte Team. Awesome Job!

They kept in close contact and provided information about the progress of the home. Some issues that have occurred were not followed up on promptly. The paint on the front door is already faded and peeling. Service did not come out on the date stated and there has been no further communication. The windows are difficult to close. The hot water was not hooked up to the master bedroom tub.

Great quality of workmanship with high quality materials. Quick to response and very helpful

Everyone went above and beyond when we worked with Pulte Homes except for one department. I would love to give them 5 stars if I can separate them with Pulte Mortgage and just give Pulte Mortgage a 1 star but since this survey combines both I have to make it a 4 star. I would buy another house and recommend Pulte Homes to all my friends and families because of the quality of their work and responsiveness to any inquiries and concerns. BUT STAY AWAY FROM PULTE MORTGAGE. Their response time is so bad I almost did not go through the purchase of the house. They left me hanging with questions and are very hard to get a hold of. If you've purchased a house already and are familiar with the process then these guys might work for you, I am just talking about people that are buying for the first time. It will be an awful awful experience. ... More

except issue with mortgage, as things got till the last moment, everything else was smooth

Had a great experience starting with my initial visit as given free license to explore the different layout models. They do a great job with assigning you a personal agent to communicate with throughout the process. Loved the extra touch of being able to contact the construction manager and see your home being built through the phases. Closing went well and inspection too though had to call a few times for a couple cosmetic things that still needed to be taken care of afterwards

Two months living in our new home and it still feels like we just moved in type of excitement. We love the location, it’s 10min to Antioch Bart where I commute to work. Fast food, gas station, and grocery stores one block away. We chose this builder since it’s walking distance to my kids school. Many parks for my kids to choose from and nice neighbors so far. Any minor issues at home the warranty manager and his team easily fixes it.

I really recommended pulte to everyone other there who is looking for new home. I had decent experience with Pulte Homes to getting new first new Home. Really happy with support/response from the staff out here, after I moved in! In all its really Worth your money what you are spending and what you are getting..

construction team is very execution focused and get things done as soon as they physically can. of course contact with sales office needs work as the closing took a lot of effort!

Overall, we are pretty happy with our home purchase with Pulte. I think this builder overall had a lot of great floor plan options, the design center experience was super thorough and the designer was very helpful, the home was done within the estimated window, and after closing they have been super responsive to any repairs/fixes thoroughly honoring the warranty. We also had some challenges though such as a lack of communication throughout the build; we had to initiate a lot to find out the status or what to expect next in the process. On closing day there was no communication between Pulte mortgage and Pulte builder, which almost pushed back our ability to get our keys and was extremely stressful. The biggest pain point since closing has been the clear lack of detail to a lot of the aesthetic stuff such as paint/texture mishaps, poor cabinet install resulting in replacements needed, poor backsplash install, etc.; all of these requiring several follow up appointments for repairs. The team managing these is very responsive and doing a great job, but it's annoying to move into our brand new home and have so much detail to fix. For the money we spent, especially on upgrades, we expected a higher quality of workmanship. ... More

My Overall experience is great.

Model house are way updated. That's far on what will you get.

My home buying experience was okay. I just wish I was informed on when the house was completely built and finished but that is all.

Far too many issues and repairs needed within the home

I just moved into my Landing-Flats unit about a month ago. I'm on the third floor when i'm in my living room i can hear my neighbor above me walking it shakes my unit and i can hear his/her foot step. overall i like my unit. build quality is decent,

It has been less than a month since we moved into our new home. Overall, we are satisfied with the quality as of today, but we have also found defects in the windows and doors which are security issues as well as energy consumption issues for us. We have yet to hear from the window and screen people although we already mentioned the defects. We plan to submit another request for repairs as soon as we gather a list of items that need repairing.

I prefer to have big entrance door.