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Pulte Homes Reviews in Oakland Alameda, CA

What Oakland Alameda Homeowners Have to Say About Pulte Homes.

Read all 145 verified reviews from homeowners that built a new home with Pulte Homes in the Oakland Alameda area. Oakland Alameda homeowners have rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.3 out of 5 stars in Oakland-Alameda Area

145 Reviews in Oakland-Alameda Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.4

Responsiveness 4.1

Pulte Homes in Oakland-Alameda Area

View Homes

Customer Reviews

Slow responsive time for fixing the issue

  • Chung C.
  • Verified HomeBuyer
  • April 15, 2021
  • Hayward, CA

I have reported several major problems since I moved-in in early march2021. Up to now, the shower room still not usable due to very low water pressure, the water leaking problem on all sinks still has no one to fix. No updated at all about the estimate fixing time. Most of the windows are still very dirty outside which is I don't know how to clean, or if it is my responsibility to clean them all by myself.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - They did a great job especially water tank less and garage key

  • Gilbarr L.
  • Verified HomeBuyer
  • April 15, 2021
  • Brentwood, CA

They did a great job especially water tank less and garage key key less it make life easier and also solar systems

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction/builder

  • Maila V.
  • Verified HomeBuyer
  • April 08, 2021
  • Brentwood, CA

So many things we noticed wrong about how this house was built. As if the workers got lazy towards the end and left so many mistakes. Ac broke our first month, crooked cabinets, uneven baseboards. Frustrating. Our sales rep, Eric was also not helpful at all during our process of buying. Always seemed bothered when reached out to.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Models & Options

  • Prasad V.
  • Verified HomeBuyer
  • February 02, 2021
  • Brentwood, CA

Offered different models and options we can chose from.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Quick, top quality, and responsive to follow-ups

  • Gabriel F.
  • Verified HomeBuyer
  • January 29, 2021
  • Hayward, CA

Home was completed earlier than expected with near perfection. Minor mishaps are completely understandable and was fixed up at no additional costs. Customer service is top notch.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

the care and they showed so much pride on what they built

  • Raymund H.
  • Verified HomeBuyer
  • January 28, 2021
  • Hayward, CA

The process is so smooth with Pulte Sales Team, Pulte Mortgage and the Builders. Love the 60 days warranty of any issues after my move here, I already feel at home from the moment I step into here and get to know the people around Pulte Team. Awesome Job!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - They've done an excellent job!

  • Susan M.
  • Verified HomeBuyer
  • January 27, 2021
  • Brentwood, CA

They've done an excellent job!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte homes are well built and have good quality!

  • Manuel D.
  • Verified HomeBuyer
  • January 27, 2021
  • Brentwood, CA

Pulte homes are well built and have good quality!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I had my house done before the end of this year which supposed

  • Ronald I.
  • Verified HomeBuyer
  • January 26, 2021
  • Brentwood, CA

I had my house done before the end of this year which supposed to be finished at the end of November 2020, I know this pandemic had effect the supposed to be completion date. The builder missed a lot of things like screens on the windows and carpets nail on the stairs still out, even my two sons got wounded bec of that. Tiles that are uneven on foyer and kitchen area, paint that was missed. I was kind of upset because I put 20% down payment and I know Pulte works even better than that, I hope they will fixed this issue pretty soon.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Pulte Homes - Model house are way updated.

  • Juan P.
  • Verified HomeBuyer
  • January 13, 2021
  • Brentwood, CA

Model house are way updated. That's far on what will you get.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

So Responsive!

  • Nicole S.
  • Verified HomeBuyer
  • January 13, 2021
  • Hayward, CA

The builders have been so responsive with everything we have inquired about. Matt, Jason, Mario and Bill have been great to work with during this whole process. We have had some hiccups with our garage but everyone has been great in helping us get it fixed. It's been a pleasure with working with everyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible Customer Service

  • Anonymous
  • Verified HomeBuyer
  • January 06, 2021
  • Brentwood, CA

The Customer Service is terrible. They tell you what you want to hear then nothing gets fixed. I am very disappointed and let down by Pulte.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Great craftmanship, sales office was exceptional.

  • Anthony C.
  • Verified HomeBuyer
  • January 06, 2021
  • Brentwood, CA

I would highly recommend Pulte.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

customer service

  • Mengen Z.
  • Verified HomeBuyer
  • December 06, 2020
  • Hayward, CA

Great experience, always got our requests solved very soon.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - it was not a bad experience, communication takes longer

  • CLAIRE M.
  • Verified HomeBuyer
  • December 01, 2020
  • Brentwood, CA

it was not a bad experience, communication takes longer

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes - Trust, Quality, Community, Value, Floor Plan

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2020
  • Hayward, CA

Trust, Quality, Community, Value, Floor Plan

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales associate was poor and lacked proper information

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2020
  • Fremont, CA

Sales associate didn't give correct information regarding credit from pulte. He was abrupt with his tone and demeanor. His answered were ambiguous and lacked proper communication. I would not recommend eddy skyes to a future homebuyer.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Pulte Homes - Overall, it has been a great homebuying experience.

  • Dolia H.
  • Verified HomeBuyer
  • November 10, 2020
  • Brentwood, CA

Overall, it has been a great homebuying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The purchase process is great.

  • Mandy F.
  • Verified HomeBuyer
  • November 03, 2020
  • Brentwood, CA

The purchase process is great.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Pulte Homes - Home buying experience was very smooth and Pulte representatives

  • Arunkumar K.
  • Verified HomeBuyer
  • November 03, 2020
  • Fremont, CA

Home buying experience was very smooth and Pulte representatives were there every step of the process to either answer questions or provide recommendations when requested. I would recommend Pulte to everyone looking to buy a home out in the market

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - My home buying experience was okay.

  • Kaitlyn G.
  • Verified HomeBuyer
  • October 28, 2020
  • Hayward, CA

My home buying experience was okay. I just wish I was informed on when the house was completely built and finished but that is all.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great in some areas, not so in others.

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2020
  • Brentwood, CA

Overall the house buying experience was good. We had several issues that came up and I feel Pulte did a poor job of mitigating them. Also the quality seems to be all over the board. For example we have nice bathroom fans that turn on when they sense moisture, yet our wall paint is so cheap it is flat white and stains by just looking at it. You need to keep your finger on Pulte to ensure they deliver as promised and ensure each upgrade you pay for is installed!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

greatly satisfied

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Brentwood, CA

We moved into our new home in July, and we are satisfied with the quality of workmanship, design and functionality of our home. The build was completed on schedule, the project managers and sales agent (Ms. Linda) were very helpful. One month on we have no complaints. We were able to visit the house pre-drywall where all the mechanicals were thoroughtly explained. I recommend Pulte to anyone looking for a new build.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Very happy with our new home.

  • Ricardo C.
  • Verified HomeBuyer
  • August 26, 2020
  • Brentwood, CA

Beautiful thoughtfully desinged homes and the rliability of a trusted builder which I trust will respond to any issues if they were to arise. Would definitely encourage anyone looking for a new home to buy a Pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Don’t buy again with Pulte

  • Anonymous
  • Verified HomeBuyer
  • August 19, 2020
  • Fremont, CA

Poor build quality: -received a flat tire from driving into my garage for the first time -swept up a cup full of nails and screws in the garage afterwards (Robert has a picture of part of this) -after removing the carpets, tons of screws and nails left under the foam padding -multiple windows are scratched on the outside (worst one has been replaced) -front patio fencing has a huge laceration/scratch in it; still awaiting replacement -multiple areas were patched in the garage but still doesn’t look correct -multiple scratches, dings and cracks in the drywall

Pulte Homes responded:
We are so disappointed to see this list of concerns. We would like to make leadership aware and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your name, address and contact information. Thank you. ^AS

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1