Pulte Homes Reviews in Oakland Alameda, CA

What Oakland Alameda Homeowners Have to Say About Pulte Homes.

Read all 127 verified reviews from homeowners that built a new home with Pulte Homes in the Oakland Alameda area. Oakland Alameda homeowners have rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.3 out of 5 stars in Oakland-Alameda Area

127 Reviews in Oakland-Alameda Area

Star Rating Breakdown

Ratings by Category

Overall 4.3

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.1

Pulte Homes in Oakland-Alameda Area

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Customer Reviews

Simon Harris

Simon H.
Verified HomeBuyer
October 29, 2023
Alameda, CA

I am very dissapointed in the home. There are visible defects in many areas and I don't have confidence in the construction. I don't plan to move in. I felt rushed and misled in the process and when I tried to cancel the purchase they made it clear they'd keep my deposit. Issues haven't been resolved. Very, very disappointing.

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. Thank you. ^AF

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Don’t buy again with Pulte

Anonymous
Verified HomeBuyer
August 19, 2020
Fremont, CA

Poor build quality: -received a flat tire from driving into my garage for the first time -swept up a cup full of nails and screws in the garage afterwards (Robert has a picture of part of this) -after removing the carpets, tons of screws and nails left under the foam padding -multiple windows are scratched on the outside (worst one has been replaced) -front patio fencing has a huge laceration/scratch in it; still awaiting replacement -multiple areas were patched in the garage but still doesn’t look correct -multiple scratches, dings and cracks in the drywall

Pulte Homes responded:
We are so disappointed to see this list of concerns. We would like to make leadership aware and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your name, address and contact information. Thank you. ^AS

Total Score 1

Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

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