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- Oakland-Alameda, CA
Pulte Homes Reviews in Oakland Alameda, CA
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What Oakland Alameda Homeowners Have to Say About Pulte Homes.
Read all 145 verified reviews from homeowners that built a new home with Pulte Homes in the Oakland Alameda area. Oakland Alameda homeowners have rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Oakland-Alameda Area
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Customer Reviews
Great home purchase
- Anonymous
- Verified HomeBuyer
- August 13, 2020
- Fremont, CA
From sales to the loan processing through home walkthrough to closing, the home purchase experience with Pulte was excellent and everything went very smoothly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Perfect home
- Sergey O.
- Verified HomeBuyer
- August 12, 2020
- Fremont, CA
Very satisfied with my new home. Outstanding communication during the build process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good job!
- Charles M.
- Verified HomeBuyer
- June 10, 2020
- Fremont, CA
We appreciated the detail info about the construction, the responses to our questions, and the follow up on some minor issues.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed after moved in
- Anonymous
- Verified HomeBuyer
- May 26, 2020
- Brentwood, CA
Compare to other new construction houses ,Pulty model house is simple design, not special at all. We found out lot of issues when we walked through the house after it built and the whoever person in charge promised he would fix the problem but which he missed multiple area not fixed at all. We are kind of disappointed. The material they used are super cheap. After we moved in not even a month , the paint on the wall started to peel off. All the material they used my professional friend said it’s the cheapest one can not last longer time. About the house pricing ... I can say the ...
Pulte Homes responded:
We are so sorry to hear you are disappointed. We would like to learn more about this situation so we can make leadership aware and address your concerns accordingly. If you could please email customersupport@pultegroup.com with some additional information we would greatly appreciate it. ^Abby
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 2
Happy with a Pulte Home
- Ying L.
- Verified HomeBuyer
- April 08, 2020
- Fremont, CA
It is a process that included excitement, hesitation, anticipation, second guessing, and all. Overall, buying a Pulte home has been a great experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall a positive expirience
- Venkata Y.
- Verified HomeBuyer
- March 25, 2020
- Fremont, CA
except issue with mortgage, as things got till the last moment, everything else was smooth
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Good Job Pulte!!
- Sreenivasa E.
- Verified HomeBuyer
- January 28, 2020
- Fremont, CA
I have recently bought a home from Pulte Homes and my overall experience has been great . The sales team and the engineering teams have been very helpful during the process and while the home has been handed-over. The quality of the home is excellent and there have been no issues so far.
Pulte Homes responded:
Wow! We are so pleased to hear that you had such a wonderful experience and are happy with your new home. Thank you so much for sharing your experience and congratulations! ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A great home buying experience!
- Anthony H.
- Verified HomeBuyer
- January 24, 2020
- Hayward, CA
So happy to have chosen Pulte to be the ones who gave me my first home! I can’t say enough about how easy they made the buying process and how accommodating they’ve been fixing all issue that have come up with my new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible experience
- Shivang D.
- Verified HomeBuyer
- January 15, 2020
- Fremont, CA
Everyday we are discovering a new issue with house. Its been only a month and nails are coming out, thermostat is not working, bell is not working. Its been a very bad experience.
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at socialcare@pultegroup.com. ^Abby
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Worth Of Money
- Siddharth S.
- Verified HomeBuyer
- January 15, 2020
- Fremont, CA
I really recommended pulte to everyone other there who is looking for new home. I had decent experience with Pulte Homes to getting new first new Home. Really happy with support/response from the staff out here, after I moved in! In all its really Worth your money what you are spending and what you are getting..
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Bad experience
- Wenbin Z.
- Verified HomeBuyer
- December 10, 2019
- Fremont, CA
When I receive the keys, the walls are cracked. The doors are cracked. The garage doors are wrong.
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at socialcare@pultegroup.com so our team can be in touch. ^Abby
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 3
Good quality house
- Songhyun H.
- Verified HomeBuyer
- November 13, 2019
- Hayward, CA
Good quality house. Nice design of interior and outlook. Friendly officer during purchase and move in.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home buying experience - Montecito
- Anonymous
- Verified HomeBuyer
- November 03, 2019
- Fremont, CA
It is really important to identify and get things fixed before move-in. The biggest mistake I did during the home celebration was not paying attention to each and every detail as I was under the impression that any defect can be addressed later on due to a 12-month warranty. It has been 6 weeks since I moved and so many issues are coming up. The service team is really poor to address any issues.
Pulte Homes responded:
Thank you for your review. We are sorry that you have had a hard time getting your issues addressed. Please email socialcare@pultegroup.com so our team can assist. ^Abby
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Impressed
- Felix M.
- Verified HomeBuyer
- October 16, 2019
- Brentwood, CA
We’re impressed with the house. It’s home welcoming .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great customer service
- Anonymous
- Verified HomeBuyer
- October 09, 2019
- Brentwood, CA
We love our new home and customer service were very helpful in every way from beginning to end and helped with all of our questions. Linda and Mike are professional and easy to work with.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Good service and beautiful home
- David C.
- Verified HomeBuyer
- August 10, 2019
- Walnut Creek, CA
We appreciate the attention to detail and the overall good quality of the home. From the sales rep Barbara to the Contractor Steve the service provided was excellent! We would recommend Pulte Homes to others in the future. As time goes on we look forward to receiving excellent service throughout our home ownership.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction crew is solid
- Anonymous
- Verified HomeBuyer
- August 07, 2019
- Fremont, CA
construction team is very execution focused and get things done as soon as they physically can. of course contact with sales office needs work as the closing took a lot of effort!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Improvement is Needed
- Lak C.
- Verified HomeBuyer
- July 31, 2019
- Walnut Creek, CA
It takes too long to build the houses, while the outside is till being worked on 2 months after closing. the quality of the works, such as garage door installation, refrigerator installation and in particular, the cabinets, are not acceptable in today's standard.
Pulte Homes responded:
We're sorry to hear that you are disappointed with the quality of some aspects of your home and we appreciate you bringing attention to the areas where we could improve. We have shared your feedback with local leadership and encourage you to reach out to us at socialcare@pultegroup.com if you'd like to share any additional comments or concerns. --Sarah
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Pulte Homes - Pulte is a great builder!
- Suyog C.
- Verified HomeBuyer
- July 24, 2019
- Fremont, CA
Pulte is a great builder! Definitely recommend it if you are looking to buy a new house.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
If you WANT a QUALITY HOME... find a different builder
- Anonymous
- Verified HomeBuyer
- November 13, 2018
- Brentwood, CA
We love our first new home, because it belongs to us... however, the quality and workmanship Pulte gives their clients is close to zero. I have seen apartment maintenance men do finer work then that which is made up within our home. Once you close, despite issues you find during your walkthrough - you can kiss your “fit to finish” warranty and the communication from your Pulte contacts goodbye. It’s a good thing we are in the construction business otherwise I might have cried (more) when we moved in. From the concrete in our driveway cracking, holes in the stucco finish, front doors that ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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